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Had an amazing stay here, we were truly pampered from the moment we landed and left Boracay. Airport transfers to and from the hotel made our travel so much more stress free. The staff we encountered are all very friendly and courteous too. We love the room and the amenities that came with it, including the cute turn down service! Looking forward to staying with them again in the near future!

This hotel was wonderful! The location is excellent, food is great, staff very polite. It has a private area at the beach which is a big plus. Rooms are cozy and the bed is very comfortable. There are many restaurants and shops in the area, but they close around 10 or 11 pm so it’s perfect for relaxing and sleeping well. Small suggestions: in the “quiet areas” (the pool side) you could reinforce the rule of actually being quiet. People and kids screaming and randomly blasting music over the speakers is not the best environment for a nice and relaxing massage or a nap. The same goes for the beach beds, obviously there aren’t enough of them (as it’s a government rule, which is fine of course), however, almost every day of our stay one whole area was used for different events, so the staff would take the sun beds away around 4, when it’s the nicest weather and sunshine for chilling at the beach. Additionally, the furniture in the rooms is really heavy and it makes insane noise when moved; it would be a great improvement putting something on the furniture legs to soften the sound. These are just some small suggestions so that the place can be perfect! But I really enjoyed my stay and I would go back to this hotel!

Fantastiskt läge vid station 1 och ett bra hotell. Vi skulle inte klassa det som ett femstjärnigt hotell, snarare som ett fyrstjärnigt. Vi skulle inte rekommendera frukosten, det finns gott om bättre ställen närmare, det är inte buffé och matpresentationen kan vara dålig. Inget varmvatten under hela vårt besök (varmt i bästa fall). Personalen är ibland vänlig men inte lika bra som andra femstjärniga hotell som vi har besökt. Spabehandlingarna var mycket bra, gymmet var enkelt och hade dålig belysning.

Excelent resort. The resort is offering breathtaking views, pristine private beaches, and an atmosphere of pure tranquility. The staff were incredibly warm, attentive, and went out of their way to make us feel welcome. Our villa was luxurious, spacious, and impeccably clean The food was exceptional across all the restaurants. We particularly loved the seafood at the Sirena Restaurant. The breakfast buffet was one of the best we’ve experienced, with a wide variety of international and local options. Shangri-La Boracay is the perfect destination for a relaxing escape.

We had an amazing time at Henann Crystal Sands! The location is perfect - just a few steps away from the beach and it was easy to get to restaurant, shops, and everything else we needed. The staff were super friendly, respectful and helpful throughout our stay. The rooms were also great - very clean and comfortable. Special shoutout to Ronald and Robert from Sapphire Restaurant - they were absolutely fantastic! Overall, we had a wonderful stay and would definitely come back. Highly recommended if you’re planning a trip to Boracay! 😊😊👏🏻👏🏻