Hitta 5-stjärniga hotell i Phuket

Little paradise Reasonably close from the airport, nice welcoming check in before taking a speedboat to the island. It’s a private resort which felt nice and quiet. It’s also kids friendly. Breakfast & Thai restaurant were amazing, we didn’t try the other ones. Anyway it was perfect and definitely would love to come back without kids

Renaissance Phuket Resort and Spa was an amazing experience. The room is clean, comfortable and spacious with a wonderful plunge pool for those hot Thai afternoons. The hotel went over and beyond to accommodate us, we had a very late flight we were given a late check-out (19:00 pm) so that we could freshen up before heading to the airport. This was so appreciated and thoughtful. The spa was just as great. We had various treatments and all were beyond our expectations. I can’t wait to return on our next Phuket trip. The only location of the hotel is far away from the popular tourist spots, but this made it even better as the beach wasn’t crowded and had a more chilled vibe. It’s also much closer to the airport for easy transfers.

I would like to say thank you for Noku for the birthday arrangements and also the kind service from the staff; I do not like complaining but I do have to raise up my issues as I do believe there can be massive improvements in the hotel and how they handle issues ($550USD for two night stay) - I booked a HILL VILLA KING; I requested prior to arrival that I wanted a certain view and they replied we will try to the best of their availability (which is totally understandable) - When I arrived the service was good and they were very kind and again I appreciated the birthday setup they did in the room - After I checked in ROOM H11; which I saw was weird was there was 2 separate bed bases; and using common sense I thought why would a KING bed have 2 bed bases - After trying to sleep at night I noticed that it was actually a 2 twin beds put together which explains the two separate bed bases; during the night the bed moved in the middle (with obvious two twin beds and the line in the middle) the bed sheets did not fit because it was two twins and they gave me two separate blankets (it was me and my girlfriend) so it is weird having two separate blankets - I went to explain my situation to duty manager (AM is his name) he was very nice but very inexperienced I must say; I went to the front desk and I said “hi may I know what type of room I booked” then they said “king bed Hill Villa” I said perfect then I said I would like to speak to a manager (they knew what I was going to say) - When AM came out he did not let me speak he just talked and said sir because you requested for a nicer view we gave you this room and because the king bed broke which is why we put two twins together. I asked if that is the case why did you not inform me at check in? He said oh we did not im so sorry; let me change your room for you and I will send a fruit plate as apology (TBH I don’t want a fruit plate I can easily get one for $2USD anywhere in Thailand) I said please I had lunch yesterday which was around $25USD pls waive that for me as courtesy and everything would be fine. AM replied of course that’s not a problem sir (I THOUGHT everything was resolved) not sure if he did not understand but I spoke slowly in English due to the language barrier - We went to my new room at night and saw the fruit plate (thought it was a bonus) room was better and was a king bed which is what I wanted. I go to check out the following morning (I DID NOT HAVE TO) they do not take a deposit which is weird because I signed a lunch to my room so I could have just left. I met AM again and he showed me the map of the whole hotel; Pointed at H11 and you can clearly see that the room has two twin beds (So the BED was not broken they just put me in a twin bed combined into a King) He said yes lol not sure why because its not what he said yesterday that the King bed broke. Then he said oh sir you do have a lunch that you had to pay for (Yesterday he just said yes no problem I will take care) now I need to pay for it; I said did you not say you will take care of it he replied “sorry sir because this is another department” To me its one hotel; how you deal with costs internally is not my problem ( I WAS NOT GOING WRITE A REVIEW BUT AFTER THIS I HAD TO) - Also just to add First day breakfast I asked for (ICE THAI COFFEE) they said they do not have and interesting as im in Thailand all hotels have this but it was fine; BUT the breakfast colleagues said at afternoon session they have so I said no problem! But one of the staff offered “sir tomorrow morning we can offer if you would like” I thought amazing that’s service; next day I went “SIR WE DO NOT HAVE THAI COFFEE” after the disappointments above I gave up and adding to the bill not being waived which is a fraction of the cost of the room I gave up - All in all this hotel tries to be “high end” but there are many improvements that can be made Sorry for the long review but I was not too impressed

Hotellet är mycket stort, det är en utväg. Det finns totalt 5 byggnader Jag bor i byggnad 5, som ligger bredvid vägen. Det är lite bullrigt. ️Det verkar som om både kineser och ryssar är placerade i denna byggnad‼ ️ Incheckning kräver en deposition på 3 000 plantor eller motsvarande i utländsk valuta. Den största poolen är inte mycket ren på grund av för många människor Rumsfaciliteterna är ganska bra och sängen är bekväm ~ Efter att ha checkat ut den sista dagen tog jag en genväg och gick ut från byggnad 3 till huvudentrén. Säkerhetsvakten stoppade mig och trodde att jag skulle gå därifrån utan att checka ut. Han var tvungen att ringa receptionen för att bekräfta ‼ ️‼ ️ Det är så äckligt att göra detta...Jag kommer inte att stanna här igen nästa gång Mitt ursprungligen goda humör förstördes av honom.

All the service staff are very friendly and have a very good attitude. My friends and I encountered a lot of troubles and the hotel helped us solve them one by one. A staff member named pai was very enthusiastic and thanked her for her help.

We stayed for 3 nights and moved 3 times. The first one was for changed in location. We were given a room next to a construction. It was dusty and there’s smell of paint. The second one, there were all kinds of smudges, spots and streaks on the walls — yellow, brown and white. Hair of various colors were all over the place. I found a round wound plaster I think sticking to the handle of the shower area. I asked them to clean the room while we’re there to which they responded to immediately. The transfer would have to be down by you without assistance, by the way. Oh and there’s no one to help you take up your luggages. Nonetheless, some trolleys that look a lot like the one for supermarkets are there, on standby, for your convenience. Watch out for this especially when there are children involved, PWD and etc. Some rooms especially on the ground floor I saw had steps in almost random places. Anyhow, we were quite comfortable after our second move. In the morning, the breakfast buffet area was overwhelming. There was an event running right next to the restaurant. Being first timers, you would really need to find your way through the maze of people and activities all happening at the same time. Incidentally that morning it was raining hard as well. There were all sorts leaks. It made a lot of mess especially on the floor. You need to set your table. Think of a food hall at the mall, this is generally the system. Prepare for a long line ahead of you at the 2 coffee stations. That morning, the team was able to manage it in my opinion. Service was courteous and friendly. The food was okay. Highlight for me would be the excellent choice of fruits — good quality, plus the pancake. The egg station was outside, unfortunately with the rain, it was quite a feat to get much beloved eggs. The roof was leaking in many parts in this area too. It wasn’t the most hygienic. A soup station is next to it. No A/C in the restaurant too. Old displays for cheese and salad. It reminded me of the grocery stores I went to with my family as a child. Aside from those two I have mentioned, the rest would be far from what you could expect from a 5-star. At this point, I’m still trying to place the hotel. But it’s surely not 5-star luxury. In fact, it helped so much when I reduced the expectation. There are many places to be explored outside. The sidewalks are observed — truly helps to explore the place in peace with a child in tow. Ours was at the plaza nearby. This was truly enjoyable. It’s just on a tiny part on one side of the road where we missed the side walk. There was a big parking lot that helped us. Though a concern (for us) of course is exposure to smoking, some were doing so while they wait in the car and etc. At least in our rooms, upon entering there’s a tiny bit of elevation. Prepare to power through all your belongings with wheels up this step. The interior of the room in actual is many steps down vs the photos. No toothbrush and toothpaste. The toilet bowl has a consistent yellow buildup just above the tip of the water. I think it’s the water in Phuket. I hope it’s just the water. But given the experience at the on set with the cleanliness issue, it could likely be a different story. There’s bidet if this is important for you. There’s no cleaning/make up room everyday I was informed. There’s a last move for us because our room window had to be locked. On our last day, it was raining the whole morning. There’s water on the floor in our room. I thought my child made a mess. Upon closer look, the floor was leaking. The tiles were squeezed as we walked. This is a first time for me but not surprising given our experience from the start. Before we finally left, we were asked for our experience, I told the lady at the checkout counter about this finale. She surely apologized for it and she offered the sweetest smile. Deposit of 3K Baht for us for a 3-night stay. The change was returned during the checkout.

If you’re someone who enjoys peace and a super laid-back vibe, this hotel is just the right place. It’s not in the middle of the busy tourist spots like Patong or Phuket Old Town, so you really get that calm and relaxing atmosphere. But no worries—you’re not completely cut off either. There’s a 7-Eleven nearby in the Laguna area, and the buggy service makes it easy to move around within Laguna. Honestly, I loved how chill everything felt here. Perfect spot if you just want to slow down, recharge, and enjoy the quiet side of Phuket. Definitely planning to come back for the same relaxing vibe!

Hotellet öppnade en månad innan vårt besök, så det pågår fortfarande ständigt arbete med att färdigställa lokalerna; under dagen är det mycket bullrigt från arbetare. Platsen är olycklig - det finns inga butiker eller restauranger i närheten, och det är också obekvämt att gå till havet. Om fönstren i rummen vetter mot gatan är det mycket bullrigt på natten, fönstren är förmodligen utan ljudisolering. Vi hade precis ett sådant rum, så jag sov knappt på nätterna. Poolen är väldigt smutsig, rester av växter och förpackningsbitar flyter i vattnet. På den positiva sidan skulle jag vilja nämna de mycket läckra frukostarna, utmärkta gymmet och personalen.

⭐️⭐️⭐️⭐️⭐️ Absolutely Wonderful Stay! From the moment we arrived, Hyatt Regency Phuket impressed us with its stunning ocean views, beautifully landscaped grounds, and warm hospitality. The staff went above and beyond to make our stay memorable — always friendly, attentive, and ready to help. Our room was spacious, spotless, and came with a breathtaking view of the Sea. The breakfast buffet was outstanding, offering a wide variety of fresh and delicious choices. We also loved the pool area — perfect for relaxing while enjoying the sunset. Special mention to the shuttle service that made getting around Patong and Kamala so convenient. The hotel truly offers a perfect balance of luxury, comfort, relaxing and great service. We can’t wait to come back — highly recommended for anyone visiting Phuket!

Although the building of the hotel itself is considerably nice and new, the service really needs improvement. Almost all staffs were distant and did not give out a five star hotel kind of services. Birthday arrangement was honored, thank you to the team. The pool was very nice and the activities were varied. Please retrain the staffs to reach the quality of a 5-star hotel