Hotel Ovo Malo duše

Uno de esos alojamientos que te da pena dejar. La habitación, como el hotel en general, era muy bonita y bien cuidada. El personal no podría ser más amable. Un desayuno simplemente espectacular. Una ubicación perfecta para conocer la ciudad. Alojamiento muy recomendable.

地理位置極佳，在老城裡，拉丁橋步行三分鐘。 早餐太太太讚了，六個套餐裏自己選擇，精緻且豐盛。 吧枱小哥哥們好辛苦，要同時兼顧點餐的客人們和來住宿的客人。 建築外立面沒有酒店標識，我們是連着找了問了兩家才到的。 洗澡水花灑流量稍微有點小。沒有電視沒有空調。沒有給瓶裝水。

Avoid this hotel definitely you can find better options! They never take responsibility for anything. Wi-Fi doesn't work, they force you to use restaurant Wi-Fi in the room, and of course, the signal is not good. Unfortunately, it's cost me a very high mobile data fee! After all when trying to find a manager always they have excuses! Also, blame me for paying a "cheap price" I haven't paid anything "cheap" I paid what they put on the website also it's no excuse for the bedside light entrance light and bathroom main light doesn't work, wifi big problem, hair dryer only for cold air blowing, toilet water constantly running all night listening water sound etc etc etc…. Think one more time before book this hotel I'm sure around this hotel much better alternative at least less headaches.

This hotel is very nice and it is in the center of the city (walkable distance to all main attractions). The personnel is very kind and friendly. Breakfast is very good and abundant, with plenty of choice. Rooms are perfectly clean, comfortable and nice.

When we turned up we were told they had cancelled our reservation (not communicated by the hotel or by our booking website) and refused to deal with us, hurrying us out of the door. They had even sent us a welcome message the day before contradicting their story of cancelling our room. The hotel refused to help us until we engaged our booking service and then they suddenly offered a room in another hotel. We gave up and went elsewhere where they would be more trustworthy. I am very disappointed

This is the first hotel I stayed at in Bosnia Herzegovina and what a great first impression! I am so happy to have stayed at this hotel! The room was clean and the location was amazing! But most importantly, the staff were the kindest sweetest people and so accommodating. I really enjoyed my stay here and wish I was able to stay longer! I highly recommend this hotel! Thank you, Hotel Ovo Malo Duse!