WorldMark Lake Tahoe

Make sure you are on the top floor with lake views! We stayed in a 1BR unit in building 1. We were on a second story but it's a three story place. Heard every step of upstairs neighbor! It wasn't horrible but it really affected our stay. Some units have great views apparently ours had a bedroom deck view of beautiful snowy trees but main living area views were the other units in the complex. Our unit was nicely furnished and modern. Staff were helpful. The maintenance and cleaning staff are a little loud (stomping feet, shouting) but maybe that is just a result of the thin walls.

The hotel is in a superb location and the staff on the front desk are so helpful and knowledgeable. Even when stumped by a query, they went online to try to answer it. There are two areas in which it could improve, the first is that on one night there was only one member of staff on the desk, and lots of queries. I’ve no idea what would have happened if he’d had to go anywhere, so please have a minimum of two staff members on. The second is the WiFi, no one should have to pay extra for WiFi in these times, especially when the computer for visitor use is broken. I get the argument that otherwise the costs would go up, but I doubt anyone would mind that! Thanks