Courtyard Charlotte Steele Creek

入住多次了，隔壁就是奧特萊斯

#positive #Jag var nöjd med Valuta för pengarna,Aktiviteter i närheten,Transportmöjligheter,Sängens komfortnivå,Åtgärder för myggbekämpning ,Plats

Highly recommend this hotel. Seemed brand new. Super clean. Spacious room. Huge TV. Great location close to restaurants and shopping. Didn't go in pool but it looked clean and inviting and was next to a gigantic firepit with additional seating areas and a big screen TV.

From the moment we got here Ahjanae was excellent, made us feel very welcome and was really so helpful and patient with us after a long 24hr journey. Ahjanae and her team have been excellent all week, first class customer service, my colleague and I can't thank them enough!! Hotel rooms are nice and clean, with good amenities in a decent location, but you need a car as apart from shopping the options and choices outside of the hotel are limited.

The hotel is newer, nice, and very clean. I couldn't give it 5 stars because I had a very negative experience with the desk staff person. I try my very best to stay at Marriott's to keep my Platinum level status which entitles you to room upgrades based on availability. I had to insist (almost argue) with the desk staff person that their hotel had available suites, 1 bedrooms, and 2 bedrooms that night showing in their system. She did explain that they don't upgrade to 2 bedrooms unless you're staying for a full week... I get that. However, she finally begrudgingly gave me an upgrade to a suite room but was not nice about it. This has happened before at a Courtyard... are Courtyards exempt from Marriott's policy on their member's benefits? I don't understand what's going on but would sure like to know in case I need to avoid booking them in the future. This was also very frustrating because we suggested to our friends that they stay there too... then they had to sit and wait for us while this was happening.