Courtyard Charlotte Steele Creek

What a comfortable stay!!! What a lifesaver and a very comfortable stay. Very clean and friendly. The iron should be replaced though as it didn't get jot and just spit back water on my clothes.

The property was very convenient to the outlets across the street. The property, lobby and seating areas were very clean. The room was very clean but the carpet needed shampooing. We were told that the water would be turned off in the hotel on our last day when we checked in it was going to be off the entire day. We weren’t given any advance notice and had to shorten our trip. We had to call ******* to get a refund for our final day When we were under the impression that the front desk would be refunding our money.

The property did not have water at check in but said that it would be back on between 3-4pm, whichseemedok because i was going out until 9pm. The hot water in my room never cleared up, after running for 30 minutes it was sputtering and running brown. The front desk said they would move me to another room, after waiting an hour, i called and found out that the other room was doing the same thing and I was told to see the manager in the morning. At almost 11pm I decided just to go to sleep and in the morning the front desk offered me breakfast for the inconvenience. Really!!!

The sweet lady that made our check in was so adorable. I forgot her name but she has oversized glasses and a cute side part hairstyle. Thank you again my dear for all your amazing efforts in taking care of me.

Hotel was really nice Parking was great and it’s in a great area. Shopping and dining in walking distance.