Premier Inn Stevenage Central

Such a lovely and clean hotel, but what really makes it is the team!!! Liane, Tee, Ben, Hayley and all the rest of the team, really treat you as a guest not just a number. There are around 57 hotels in Stevenage and Heartfidshire. I will never ever stay anywhere else!!! I love this place and come every three months. Cant wait for my next visit!!!

A bit of a mixed bag. The hotel is conveniently situated, the best was very comfortable, parking was good, whilst the staff were very friendly. On the downside, the shower in my room was very antiquated poor - I couldn't get it to work on the 1st day I was there although did eventually get it to work on the 2nd day after a few attempts. The evening menu was also extremely limited - there were only 6 main meals, the majority of which I didn't care for. I had the lasagne on the first night which wasn't great - there was very little meat and a lot of grit in it, but the fish and chips I had on the 2nd night was actually very good and tasty. The deserts I had were nice enough. It is probably the most spartan Premier Inn I've every stayed at - it could do with some modernisation.

Leanne was incredible at our stay - she was so accommodating and lovely and even got us a beautiful wedding card and gift that was a surprise to come back to in our room! She looked after me, my husband and family so well. Ellis was also lovely and so helpful for any questions and issues we had. The rooms were so comfortable and clean - such amazing staff and facility and we would definitely stay here again! Thank you so much to the team!

I stay in premier Inns all the time and this has got to be the worst yet. They have a very limited menu which there is only one item on there I could eat which they don’t tell you that when you book. No Guinness which I was told they haven’t had for weeks now I have problems with my legs and we had a power cut now the lifts don’t work and you would think someone would be able to reset but no all they said was sorry, that doesn’t help my bad legs not very happy never stay here again

Extremely nice staff, lovely food, and very very clean. Just generally a fantastic experience overall and a brilliant place to stay.

I stayed at this hotel for a work trip, and Ben and Ellis were absolutely fantastic—warm, attentive, and genuinely welcoming. Nothing I asked for was ever a problem. I also noticed how consistently kind and helpful they were with other guests, always going out of their way to ensure everyone felt valued. They're clearly committed to delivering an excellent guest experience and genuinely care about customer well-being. Truly great guys who made my stay that much better.