Gästanvändare
15 november 2022
This was not what we were expecting at all. I’ve slept on a 14.5 hour sleeper train in India, in a damp tent in the Serengeti surrounded by hyenas, hostels across Europe, I can fall asleep in airports even, but this is was the least comfortable nights sleep of my life! Luckily we only stayed for 2 nights, had it been longer I would have moved. We arrived at about 8.30pm and the main door to the small foyer/ breakfast room was not manned, which in itself was concerning, I tried calling the number on my booking and the number on the door, my partner walked around the underground lair to try and find someone, we called out down there everything! After about 10 minutes a guy who my other half actually passed in the hall appears. Surely he could see that he was wandering round looking lost?! As part of the booking speil… he adds that the desk is manned 24hours a day…!!! Definitely NOT! I knew I’d booked a twin room but was surprised to be greeted with the smallest room I’ve ever stayed in, with bunk beds, honestly fine for friends and back packers, but this is not a cheap hostel! The bunk beds may be the worst designed bunk beds I’ve ever seen, the ladder planks were constructed the wrong way so you had to place your foot on the narrowest part of the slat! Once I got to the top, the mattress was sunken in the middle, and lumpy, and the sides of the bed were scratched, and even had initials carved on it! And the pillow was more like a fat lumpy scatter cushion. This along with unpleasant smells from the corridor, no window, the rooms rattling when the neighbours moved, dust on the surfaces, and no control over the heating made for two wholly uncomfortable nights sleep. They shouldn’t advertise breakfast as breakfast, rather morning snacks as there was a bowl with apples, a bowl with cookies in and a platter of sweaty clingfilmed cheese rolls. Along with cold coffee and tea. We skipped it the second day! They shouldn’t advertise the Wi-Fi as working either, I feel like these days it should be a very basic standard to include sufficient Wi-Fi in the rooms, it’s virtually non existent. It shows as a signal then “no internet connection”. The pros are the fact that the location is quite good, and the staff are fairly friendly. We had a laugh about the ridiculousness of the room/cell. This is why I won’t give it 1 star. But really this cannot and should not be advertised as a hotel, and should be advertised at HALF the price it is as a hostel, as then I think it will do quite well.
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