Wycliffe Hotel

Very unpleasant stay at The Wycliffe including but not limited to the following issues: - Lack of reception staff - had to get another customer to direct us where to find someone so that we can check in - Unable to check out the following morning - hand written phone number on an A4 sheet stuck to the window didn't connect until they plugged the phone in again at 10am. When someone finally did pick up, their first greeting was 'what do you want?' - No towels in the room - Noisy room next to the road despite all windows being tightly shut - Loud and noisy fan that's in desperate need of being replaced - Slow response from the hotel when I requested to cancel my second reservation - Extremely rude customer service on the phone and denial from the male team member when I addressed all of the above points

AVOID THIS HOTEL ! The room was very hot and noisy. There was no breakfast. No one was around when we left next morning. And they've charged me twice - and no one is answering when I call or email. I understand the hotel is in the process of being sold. AVOID THIS HOTEL !

On arrival pleased to find good parking and we paid on arrival for a 2 night stay. We were then horrified to discover that absolutely no food is now available. We especially rely on breakfast included in our bookings but there is no longer a restaurant in the hotel. What we did learn is that in future we should always check more than a day in advance that our upcoming hotel still includes breakfast. The very sad part is that having paid they absolutely refused to refund our money! So we left losing £200 and moved to another hotel providing included breakfast.

What a disaster! We had reason to stay in Stockport rather than Manchester for 21 to 24 September. We carefully selected a hotel with a licensed restaurant and serving a fully cooked breakfast. The email welcome on 18th September detailed check-in and check-out times, free wi-fi, restaurant and bar opening times. On arrival we were told there had been a change of ownership and the new owners had cancelled the cooked breakfast, closed the bar, and advised we should buy any drinks for the restaurant in the local supermarket! Basically all the key features we sought out to make the booking had been overturned by the new owners but no information supplied to guests. There just appeared to be complete mismanagement of the situation and a clear disregard for the needs of paying customers. It might be that the new owners will have great success with tea-total guests. We were very pleased to receive a full refund and drove away as fast as we could - never to return.

Stayed for one night. Lovely clean hotel.Good tea tray. Tv. Nice bed linen. Good bathroom. Free off street parking. Non alcoholic bar. Didnt dine in hotel so no comment but restaurant well presented. I would revisit. Im choosy but I was impressed

We went to the restaurant for dinner, I wish I hadn’t bothered! The new menu is rubbish, more like cheap pub food. Previously we have had some lovely meals. The new owners must be looking for a different clientele. The portions were tiny and we told there were only two things for dessert, however the table next to us were given a menu! I wouldn’t recommend this place to anyone.

The staff are very friendly and helpful. The food is excellent, however no alcohol is sold on the premises. A lovely lounge, but not used. I was disappointed that I couldn't get a beer, or glass of wine with my meal. The no alcohol policy is not mentioned on any of the booking sites.

NO FULL ENGLISH BREAKFAST INSTEAD A VERY SPARSE, LIMITED & POORLY PRESENTED CONTINENTAL BREAKFAST” This wasn’t made clear when booking by Phone! The PREVIOUS OWNERS PROVIDED AN EXCELLENT “Full English / Continental Breakfast” ON DEPARTING WE DECIDED TO LEAVE WITHOUT “the SO CALLED CONTINENTAL BREAKFAST” The music in the bathroom was annoying and the TV came on randomly!

I’m afraid the Wycliffe Hotel has seen better days. Bed was reasonably comfortable, but the decor is very tired and the bedroom windows were dirty. TV worked ok and the shower also fine. Receptionist very nice. The worst thing about it was the continental breakfast which was very limited (no croissants or pastries) and virtually non existent fruit on our first morning. The bread was like cardboard and there was just one slice of processed cheese on our first morning. For over £100 a night, I’m confident there will be better options available locally. My guess is that the hotel won’t continue in the long term without some serious in investment, which will be a shame as it was apparently previously well regarded. We won’t be returning.