Stornoway Bed and Breakfast

Lovely comfy big bed, with an ensuite shower room. Coffee and tea facilities were also provided. Great central location with staff accommodating our early arrival. We had a great breakfast. Staff were attentive and made us feel welcome. Would stay again.

In short - we were treated very badly from the time we arrived till we requested a full refund. The team at Stornoway had a Christmas party that day and nothing was in place though I had made two requests on my booking form weeks before the time. Our room was not ready due to a late arrival the previous day and the jacuzzi was not even put on before our arrival and it takes 3 - 4 hours to warm up. We had attitude from the staff as they were more interested in the staff party than us. We were left sitting waiting for our room without any staff or manager providing us with updates. After an hour and a bit we got somebody to call the manager to request a full refund and to find alternative accommodation. Not once did any staff at the premises apologized or even tried to keep us as guests only once we spoke to the Accountant telephonically, did she apologized and offered alternatives, but by this time we found other accommodation for the night. I will not recommend this place to anybody; it was a very bad and humiliating experience.

As we pulled up outside the entrance to Stornaway Bed & Breakfast, Brigitta met us outside and helped wrangle our luggage in the door. She is incredibly friendly and gave us all the deets. We found our room squeaky clean and so comfy. The view outside is beautiful! Brigitta showed us the breakfast menu and asked that we choose for the next morning. I asked for the mushroom tart and my niece chose Eggs Benedict. The food is INCREDIBLE!! Without reservation, we fully recommend staying at Stornaway Bed & Breakfast. Our stay here made our visit to the island the trip of a lifetime!!

Beautiful accommodation . Lovely room. Use of fabulous guest lounge/ kitchen/ dining area. Bed very comfy. Breakfast outstanding. As was the complimentary home made tablet in my room. Very friendly host. I will return ( again) Thank you once again.

A very welcoming clean quiet B&B in the heart of Stornoway. Easy walking distance anywhere. Excellent welcome and service. Breakfast is amazing and served with style. A clean welcoming room and a most comfortable bed. I recommend this B&B highly.

Was needing a place in Stornoway for the night, after a my partner's homecoming party from hospital. Staff so polite! Excellent place to stay, comfy bed, so warm, almost too warm. Breakfast 10/10. Great value for money. Definitely will stay again.