Hemavans Högfjällshotell

We were disappointed to find that the once smart and comfortable hotel now more resembles a youth hostel. While the common areas are relatively nicely furnished and the rooms clean and functional, it is a place in visible decline. The major problem is a lack of staff and lack of attention to detail. The poor young male receptionists (two of them taking turns) did as good a job as they could given the circumstance, but they had not the time to keep the place cosy and the restaurant spotless. They were very friendly, but one could not but feel they had been ”dumped” with too large an assignment. We wanted to have supper, but the kitchen ran out of food on the first night and the second night delivered very disappointing mearballs and pasta school-dinners style. The spa with outdoor hot tubs - one of the reasons we booked there - were not generally open other than Friday-Sunday and booked for a private party the Sunday we were there. It is a pity, for the hotel given its ski-in-ski-out location is in the best spot by the pistes. If it were left to the Swedish Tourist Association (STF), I believe they would do a much better job och running it successfully.