The People - Strasbourg

At check-in, there was no staff at the reception, and I waited over ten minutes before someone appeared. They then assisted a guest who arrived after me, which left a poor impression. A bell or some kind of alert system would be helpful when staff are away from the desk. The bed was clean, but the room was very hot due to the lack of air conditioning, and loud noise from outside continued until around 1 a.m., making it hard to sleep. In addition, heavy footsteps could be heard throughout the building even after 11 p.m.—so frequent and loud that I wondered if people were running laps on an indoor track or if a kindergarten class was still playing. I chose this hotel for its 24-hour reception and affordable price due to my flight schedule, but I would not stay here again.

Booking during christmas market period, so hotel price is so high and another choice was fully booked. You NEED to check in on 3pm only even if I could check in before check in time in Paris.... but they have luggage locker but not free of charge. Room is clean, new and very big. Location is far from tram and bus (10 mins walk). I take the tram to central station for going to other city, tram is always delay :( it stop on the way then I missed the train ;( Recommend to book the hotel near main train station !

No hot water for showers - only lukewarm close to the cold water ..with non option for temperature adjustments and there is no pantry or lockers in the room.