Ciarus

The best hostel I've ever stayed in!

Clear and tidy , nothing to complain given the price. Will definitely choose this hostel again .

Our school group had a very disappointing stay at this place, and I strongly advise others not to book it. The staff was consistently rude and unhelpful. The introduction video about the house rules was shown on a screen placed behind plants, making it almost impossible to see. It was only in French, which many of us could not understand. Because of this, we did not fully understand the quiet hours rule, nor that breaking it could result in a fine. This crucial information was never clearly communicated. Later, the staff accused a small group of our classmates of being noisy at night. They provided no proof whatsoever – no recordings, no written complaints, nothing – yet they still threatened us with a €300 fine. Their claim that “many guests complained” was never backed up by any evidence, and our teachers never confirmed such accusations. The hotel’s response here on Google is misleading: they continue to insist that everything was explained and that there were complaints, but in reality, we never saw or heard any proof of this. On top of that, the Wi-Fi barely worked, the food was cheap and poor in quality, and the rooms were not clean or properly maintained. The overall atmosphere was unwelcoming, and at no point did the staff show any sense of hospitality. The only positive aspect is the location, but this does not make up for the unprofessional treatment and unfair practices we experienced. For school trips or group stays, this place is absolutely unsuitable. We cannot recommend it under any circumstances.

Very helpful, friendly desk staff who speak French and English. Clean room with fresh clean sheets. Comfortable bed and pillow. Individual bed lighting. 2 bathrooms for 6 beds. Hot showers. Comfortable room temperature. Locked storage in room. Pay breakfast with hot and cold dishes. 8-9 steps entering the hostel but you can use the elevator after that. Good wifi. Hostel is located 2 blocks from the old town which is on the island. Near restaurants, shops, Christmas Markets. 15 min walk to the train station, all level ground.

Property is well kept, convenient to touristic areas and transportation. Receptionist during check in were friendly and very helpful. Would highly recommend to anyone visiting .

Very rude receptionist. No Airconditioning at all. Don’t come near this hostel during summer. The day time temperature is 90-101 F this year (2022). Expect long lead time if things in the room is broken and need a fix, eg Bathroom light bulb. I asked for a fresh bedsheets the lady in the front desk just rolled eyes at me and said she would handle it tomorrow. But it’s been 3 days past nobody came. The cafe food is trash. The house keeping doesn’t take out garbage.