Hotel Italie et Suisse

Stayed here for 2 nights in May. As previous reviews have stated it’s a very dated hotel, we found our room to be clean although the shower head would not stay on the wall so showering was difficult and I didn’t like the old scratchy blankets that were used on the beds. The continental breakfast was basic but plentiful. We seemed to have a room in the back building of the hotel which no pictures show so you had to go in the lift ( or up a flight of stairs) then along a walkway into the other building and then climb concrete flights of stairs as there is no lift. Not ideal if you have mobility issues. No views or balcony from the rooms at all and very very noisy at night as the restaurants empty their bottles into bins around 1am! Staff pleasant and aim to please. Despite giving 3 stars I would use again as it was a basic no frills hotel at a good price and we were not in the room a lot but if you want modern then this isn’t the place for you.

This hotel is not a good place to stay if you want freedom on your holiday. I like to start my day early for a jog or walk at 5am with the sunrise. However, when I did try to leave the hotel the front was locked. I asked the manager why it was locked. His response was: The front door is locked till 7am and you cannot leave before. If I do want to leave, I could ring the bell and wait for someone to open the door. However, I wouldn't be allowed back in till 7am". I asked for a key, but he said they only have 1 key. Absolutely ridiculous. This was more like a prison than a hotel. Plus the door closes at 1am, so if you want to stay out late you can't get back in. I was very, very restricted and quite annoyed at the attitude of the manager. It dampened my stay there. I was also disappointed with the room. When booking this hotel, all the photos of the double room are advertised showing lake view. It was very deceiving. The balcony backed onto another hotel of which you could see into their rooms. The lake view was at the corner of my eye. Nothing like the photo. The room was tired and plain. No fridge, which when staying somewhere hot is important. If you want a quiet stay, this hotel is NOT the place. It is on the main road and in the town. But I knew this would be the case, so I wasn't surprised by this. The breakfast is not great. No eggs, no tomatoes, no cucumber, no cut bread or toast. The best thing was the power shower.

Avevo letto già alcune recensioni e sapevo più o meno cosa aspettarmi. Non posso che confermare quanto segue: ottima posizione dell’hotel, centrale e vicino agli imbarchi per le isole Borromee. L’hotel non ha un parcheggio, ma è convenzionato con quello di fronte, per 10 euro ogni 24 ore (sicuramente non poco, ma almeno abbiamo evitato la caccia al parcheggio!) Quello che non mi è piaciuto invece è la mancanza del frigobar in camera (strano che un 4 stelle non ce l’abbia) che ci ha obbligati a comprare sempre dal bar le bottiglie di acqua fresca al costo di 3 euro a bottiglia (tra l’altro, bottiglie da 750 ml anziché da 1 litro, come invece era scritto nel listino sul bancone). Inoltre, nella stanza da 3 persone il bagno era davvero piccolissimo, non c’era posto nemmeno per un astuccio piccolo, e per appendere un asciugamano.. la colazione l’ho trovata molto scarsa, soprattutto in relazione ad un 4 stelle, e ho sempre avuto la sensazione di avere gli occhi del personale addosso a controllare cosa prendevamo dal buffet… Controllo che invece non c’è stato nel conto finale, dove ci avrebbero addebitato tranquillamente 50 euro in piu…