Best View Hotel Bandar Sunway @ Near Sunway Medical / Pyramid / Lagoon

Location is good & walking distance to Sunway Pyramid Hotel & Convention Centre. The room & washroom are small & functional, BUT I can hear a lot of noises from my 2nd floor & the room above. On my 2nd & 3rd night stays, I experienced 2 groups of inconsiderate guests: 1. Parents w 1 or 2 kids from same 2nd floor crying, playing &, talking loudly from 1-3am & all their noises can be heard clearly. Worst still, I had to call the receptionist 3-4 times on my 3rd night to ask the receptionist to speak to that group of guests to be a bit more considerate & lower their noise level before he came up. 2. The room above me always had noises like heavy things dropping or turning around the bed, which can be heard clearly too. 🤦♂️ Will give a 2.5 out of 5 stars due to the noises, including shower noise from the hotel room opposite mine on 2nd night + the inattentiveness by the night duty receptionist with numerous calls required. Other than the above, I think the morning duty receptionists are nice, understanding & accommodating. Do bring along your own slipper as it is not provided.

Nice and clean rooms Excellent location

There was a RATATOUILLE IN MY ROOM !!! It climb up to our beds and even to my family hands and face it’s so disgusting 🤮 And all the bed sheets is not clean my family body gets itchy after staying there the first night. The travellers beside my room had check out for 2 days and the room is not cleaned by the staff even after few days. The towels they provided was also so dirty so many hairs stick on it. And on the first day when we request for a towel the staff only said that they can provide it the next day ?! Even only requested for one towel not 4 🥲. Their aircon was not cold also need to open the fan whole night so you did not feel too hot. I’ve read those comments and they said has cockroach. I didn’t saw cockroach but end up with a RAT 🥲🤮. This was my poorest experience ever in my life. The only pros of this hotel is the strategic location because it was near to sunway pyramid