Novotel Bogor Golf Resort & Convention Center

Novotel Bogor Golf Resort & Convention Center recensioner

Novotel Bogor Golf Resort & Convention Center

Jl. Golf Estate Bogor Raya, Sukaraja, Kec, Sukaraja Subdistrict, Sukaraja, Bogor Regency, West Java, 16710, IndonesiaVisa hotellinformation
Novotel Bogor Golf Resort & Convention Center
Novotel Bogor Golf Resort & Convention CenterNovotel Bogor Golf Resort & Convention CenterNovotel Bogor Golf Resort & Convention Center
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Gästrecensioner

8.2/10
Mycket bra
58 recension
Verifierade recensioner
Läge och interiör8.8
Bekvämligheter7.7
Service8.4
Renlighet7.8
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Alla recensioner(58)
Positiva recensioner(52)
Recensioner med foton/video(18)
Utmärkt vistelse!(13)
Utsökt frukost(8)
Vänlig personal(8)
Utmärkt för barn(6)
Negativa recensioner(6)
Gästanvändare
Deluxerum 1 king size säng med badkar
Bodde på nov. 2024
Par
1 recension
7.0/10
Publicerades 29 dec. 2024
Service was excellent, all staffs were friendly. Cleanliness was not the best! At Verandah restaurant during breakfast we witnessed birds were eating from the serving spoons and bread/pastries that was in the open. Also there were webs on the shelves where they keep spoons/forks and plates. It was disgusting to see those!
Översätt
Svar från boendet: Dear Value Guests,Warmest greetings from Novotel Bogor Golf Resort & Convention Center,We apologize in advance for the inconvenience that occurred when you stayed here and really understand your disappointment and bad expereience that verandah cleanliness did not meet your expectations.This will be an evaluation material for improvement and establishing standards that should be so that our guests are satisfied with the products and services provided. We also thank you for the review given and we look forward to your next visit.Warm regards,Sandy PamungkasFront Office Manager
Wai Kan
Rum Classic med 1 queen size-säng
Bodde på feb. 2025
Familj
10 recension
8.0/10
Mycket bra
Publicerades 8 mars 2025
The building is gorgeous but the rooms are quite old. Renovation is needed. It's a nice hotel, good breakfast and very good coffee. Because of Ramadan, only one restaurant is open. But anyway, it's a nice hotel, highly recommended.
Översätt
Amri Chatib
Superior rum 1 King Size-säng med balkong
Bodde på dec. 2024
Familj
1 recension
5.5/10
Publicerades 30 jan. 2025
It seems that the 5-star status of the hotel is questionable due to the following issues: Check-in took approximately 1 hour, with only 2 customer service representatives working while 2 other desks were empty during check-in time. The lobby/check-in waiting area was crowded with other guests, luggage scattered around, and children running around, making the lobby feel like a playground. Welcome drink glasses were left scattered everywhere, with no staff ensuring the area was clean and tidy. I stayed in room 441, which did not feel like a 5-star hotel room. Despite the old design that should look luxurious, it felt more like a 3-star hotel room. There were many ants on the table, bed, and in the bathroom. An unpleasant odor persisted throughout my 2-day stay. Toiletries were only provided upon request, such as the missing bath mat. There were visible stains on the sofa in the room. etc...
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Adi88
Deluxerum 1 king size säng med badkar
Bodde på dec. 2024
Familj
7 recension
8.5/10
Mycket bra
Publicerades 4 jan. 2025
booked on 1st jan 25 , with my 2 kids. we took the room with bathtub on level 1. bathtub is big enough for 2 prsons. pool is a bit sad for a hotel this big. breakfst is good enough. bed is comfortable. tv is big. drinking water is provided free flow on every floor. mosquitoes enters the room from the garden, so we had to lock the terrace door all the time.
Översätt
Svar från boendet: Dear Mr. Adi, We are very grateful for your comments regarding your visit to the Novotel Bogor Golf Resort & Convention Center. It is a great pleasure for us to receive this positive feedback which is satisfied with Room facilities that big bathtub, TV, comfort bed and breakfast. we do apologize for mosquitos and pool that did not meet your expectation. We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope that your next visit will be as satisfying as your previous visit. Best regards, Sandy PamungkasFront Office Manager
Santosh Sigdel
Superior rum med 2 enkelsängar och balkong
Bodde på nov. 2024
Familj
1 recension
5.5/10
Publicerades 22 dec. 2024
The hotel appeared to be very old and requires a good renovation. Rooms were smelly and even strong bad smell coming out from the toilet drain. Swimming pool also not really like expected. I will not go again unless these things are really improved. 
Översätt
Svar från boendet: Dear Mr. Santosh Sigdel,Warmest greetings from Novotel Bogor Golf Resort & Convention Center,We apologize in advance for the inconvenience that occurred when you stayed here and really understand your disappointment and bad expereience that room is smelly and also pool did not meet your expectations.This will be an evaluation material for improvement and establishing standards that should be so that our guests are satisfied with the products and services provided. We also thank you for the review given and we look forward to your next visit.Warm regards,Sandy PamungkasFront Office Manager
Gästanvändare
Rum Classic med 1 queen size-säng
Bodde på feb. 2025
Affärsresenärer
3 recension
3.0/10
Publicerades 20 mars 2025
this hotel was very very old and the doors were not working.
Översätt
Svar från boendet: Dear Value Guests,Warmest greetings from Novotel Bogor Golf Resort & Convention Center.Thank you for sharing your feedback. We sincerely regret that your experience did not meet expectations. We acknowledge your concerns regarding the hotel's condition and the door issues you encountered. Please rest assured that we take such matters seriously, and our maintenance team is actively working to address any necessary improvements.Your comfort and satisfaction are our priority, and we truly appreciate your input as it helps us enhance our services. If you would like to share more details about your experience, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back for a better stay in the future.Best regards,Sandy PamungkasFront Office Manager
ully sasongko
Klassiskt rum med 2 enkelsängar
Bodde på dec. 2024
Familj
2 recension
10.0/10
Enastående
Publicerades 6 jan. 2025
Dont forget to bring mosquitos/ insect repellent.. improve the bfast menu
Översätt
Svar från boendet: Dear Mr. Ullu Sasongko, We are very grateful for your comments regarding your visit to the Novotel Bogor Golf Resort & Convention Center. It is a great pleasure for us to receive this positive feedback. we do apologize for mosquitos in the room and menu did not meet your expectation. We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope that your next visit will be as satisfying as your previous visit. Best regards, Sandy Pamungkas Front Office Manager
Gästanvändare
Rum Classic med 1 queen size-säng
Bodde på juni 2024
Par
32 recension
9.0/10
Utmärkt
Publicerades 14 sep. 2024
Nice resort for staying in a quiet place
Översätt
Svar från boendet: Dear value guest, We are very grateful for your comments regarding your visit to the Novotel Bogor Golf Resort & Convention Center. It is a great pleasure for us to receive this positive feedback which is satisfied with our facilities.We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope that your next visit will be as satisfying as your previous visit. Best regards, Sandy PamungkasFront Office Manager
Mrs.Wong11
Rum Superior med 2 enkelsängar
Bodde på aug. 2024
Familj
10 recension
10.0/10
Enastående
Publicerades 25 sep. 2024
We had an amazing time during our stay. It's like a hidden gems for us. The hotel surroundings is very beautiful, full of tree and nature.
Översätt
Svar från boendet: Dear Mrs. Wong, We are very grateful for your comments regarding your visit to the Novotel Bogor Golf Resort & Convention Center. It is a great pleasure for us to receive this positive feedback which is satisfied with hotel surroundings witch very beautiful, full of tree and nature. We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope that your next visit will be as satisfying as your previous visit. Best regards, Sandy PamungkasFront Office Manager
shofadr
Deluxerum 1 king size säng med badkar
Bodde på jan. 2024
Familj
3 recension
10.0/10
Enastående
Publicerades 27 feb. 2024
Happy, satisfied, content and grateful. Definitely will come back here.
Översätt
6/9
Svar från boendet: Dear shofadr , We are very grateful for your comments regarding your visit to the Novotel Bogor Golf Resort & Convention Center. It is a great pleasure for us to receive this positive feedback which is satisfied with our hospitality service. We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope that your next visit will be as satisfying as your previous visit. Best regards, Sandy Pamungkas Front Office Manager
Aries Traveller
Superior rum 1 King Size-säng med balkong
Bodde på sep. 2023
Familj
13 recension
8.0/10
Mycket bra
Publicerades 8 okt. 2023
Initially they gave us a room that was very loud and noisy. Apparently, that wing was under renovation. We called the hotel and requested a quiet wing. They agreed and moved us to a newer room (on the other side of the wing). If you love nature and tranquility, you will love this hotel. They have spa, bar, pool and mini zoo. The room is quite spacious and it has balcony (with garden/mountain) view.
Översätt
6/9
NG CIAN THONG
Rum Classic med 1 queen size-säng
Bodde på okt. 2023
Familj
1 recension
7.5/10
Publicerades 12 nov. 2023
Is a beautiful place.
Översätt
Anonym användare
Superior rum 1 King Size-säng med balkong
Bodde på jan. 2025
Familj
5 recension
7.0/10
Publicerades 7 apr. 2025
Not pleasant stay
Översätt
Hana Jastiawan
Deluxerum 1 king size säng med badkar
Bodde på juli 2023
Familj
6 recension
9.5/10
Otroligt
Publicerades 30 aug. 2023
Great hotel for spending time with families. The food could’ve been better.
Översätt
RITJAT TWC
Superiorrum med 1 King Size-säng
Bodde på apr. 2023
Affärsresenärer
22 recension
3.5/10
Publicerades 25 maj 2023
I don’t like this hotel, they allowed loud music like in the club, my room like in discotheque. I complained to the hotel, they do nothing. Don’t stay here!!
Översätt
Svar från boendet: Dear Mr. Charip,Warmest Greeting from Novotel Bogor Golf Resort & Convention Center.Thank you for taking your time to share your staying experience with us.We are regret to hear that there were some points of your stay which did not meet your expectation and we would like to express our sincerest apology for the inconvenience experiences that you encountered during your stay with us.It is glad to receive such constructive feedback from you which for sure it will be brought up as concerns that need to discuss with our team and to take necessary action. We consider all comments to be an essential and important part of our ongoing efforts to maintain and improve quality of the products and services. We do hope to have the pleasure of serving you again in the future with further improvement.Once again thank you and we are looking forward for your upcoming stay in the near future.Sincerely,Scott WONGeneral Manager