Jl. Nginden Intan Utara No.7, Nginden Jangkungan, Kec. Sukolilo, Ngenden Jangkungan, Sukolilo, Surabaya, East Java, 60118, IndonesiaVisa hotellinformation
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Gästrecensioner
7.9/10
Bra
111 recension
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Verifierade recensioner
Läge och interiör8.7
Bekvämligheter7.1
Service8.4
Renlighet7.6
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Alla recensioner(111)
Positiva recensioner(101)
Recensioner med foton/video(53)
Utmärkt vistelse!(17)
Vänlig personal(16)
Bekvämligheterna var genomsnittliga(8)
Utmärkt valuta för pengarna(6)
Negativa recensioner(10)
Anonym användare
Rum Signature Queen
Bodde på feb. 2025
Affärsresenärer
2 recension
10.0/10
Enastående
Publicerades 25 mars 2025
This hotel okay for businees, small room but clean and quite
Översätt
Firzahardyn
Rum Deluxe King
Bodde på okt. 2024
Res med vänner
4 recension
9.5/10
Otroligt
Publicerades 3 nov. 2024
One of the good hotels to try. Because there are many strategic places that sell cheap food and sungi because the location is in the middle of housing. The weather is cool and there is also a swimming pool. Suitable for families and couples for weekends or long holidays
Översätt
AnggaGrp
Rum Deluxe King
Bodde på sep. 2024
Par
2 recension
10.0/10
Enastående
Publicerades 25 okt. 2024
This country heritage hotel are really good. The staff are good
Översätt
Gästanvändare
Rum Deluxe King
Bodde på jan. 2025
Par
5 recension
4.0/10
Publicerades 26 feb. 2025
I’m unable to recommend this hotel. My partner and I have been travelling Indonesia for the past month and staying in budget accomodation such as home stays and backpackers, we thought, it’s getting to the end of our trip, why don’t we pay a bit more to enjoy a little luxury. We were sold on the photos and saw that the hotel had 4.5/5 rating.
On entrance to our room there were dirty dishes at the front door, there was an instant bad odour coming from inside and there were stains on the sheets and curtains. We are not picky at all but we could not sleep in here.
We gained the courage to go and tell them. They asked if we want to change the sheets or pay for a new room?
One staff member ended up showing us another room which they classed as a ‘new room’ because it had new furniture. It was smaller but had a better smell, I told him that and he commented saying “the spray”. It was not a spray there was a big difference in the stench in other room, no spray could fix that.
Another staff member came up to explain the same thing, they repeated the price difference, they asked if we could go pay. Then the manager came to us and said we have to pay for this upgrade because this is a new room and the original room was an old one. So really we are paying to have new furniture and a smart tv. Btw the smart tv was no use because the internet was slow. The manager suggested we leave…we had just come from a 7hour train ride, there was no way we wanted to go looking for a new hotel so we paid the extra and stayed.
This is not good customer service. We were left unhappy, we were left feeling awkward for the rest of our stay.
Also they have a gym advertised none of the equipment works.
The pool also has green slime all around.
I feel their main resolution to our problem was to make more money.
If you managed to read all of my review Don’t waste your time.
Översätt
HuangYvonne
Deluxe-tvåbäddsrum
Bodde på jan. 2025
Ensamresenärer
1 recension
4.5/10
Publicerades 16 feb. 2025
Trip should not have advertised the sale of this hotel. Everything in the room is broken. Such a lie re what we see on ad. This is an awful experience.
Översätt
Ridoo Akbar
Classic Private Villa With Garden View
Bodde på feb. 2024
Par
14 recension
10.0/10
Enastående
Publicerades 21 mars 2024
beautiful and affordable and hopstality room. very convenience in here for 3 days
Översätt
Gästanvändare
Rum Deluxe King
Bodde på apr. 2024
Ensamresenärer
2 recension
4.5/10
Publicerades 10 maj 2024
I had 3 rooms in 24 hours, there was something wrong with every room! Wifi, Aircon,TvBreakfast was Asian style and very ordinary cold!! Pool was green! So closed for 1 day for cleaning! Reception staff very helpful!!!
Översätt
sofiyan arif
Tvåbäddsrum Signature
Bodde på okt. 2024
Affärsresenärer
20 recension
10.0/10
Enastående
Publicerades 27 nov. 2024
Good choice facility and service hotel
Översätt
Calvin
Bodde på mars 2023
Ensamresenärer
6 recension
10.0/10
Enastående
Publicerades 13 apr. 2023
Sipp👍👍👍🙏🙏🙏🙏🙏🙏🙏🙏🙏👍👍💪💯💯💯💯💯💪💪💪💪💪👍🙏💪💯💯💯
Översätt
0254_ALHANIF RIZQY FAJAR FIRDAUS
Bodde på mars 2023
Ensamresenärer
4 recension
10.0/10
Enastående
Publicerades 23 maj 2023
kerennn
Översätt
Alex88
Bodde på mars 2023
Ensamresenärer
3 recension
6.5/10
Publicerades 22 apr. 2023
Location wise is debatable as you need to see what tour itinerary is.
Because the best location would be central.
But overall its a rather decent hotel
Not a really impressive breakfast but it can get by.
Would not say its worth it.
But the overall vibe of the hotel is pretty good
Översätt
Dimas Lucu
Bodde på jan. 2023
Familj
2 recension
7.5/10
Publicerades 3 feb. 2023
Lmayan worth
Översätt
Marcella
Rum Deluxe King
Bodde på mars 2024
Par
9 recension
10.0/10
Enastående
Publicerades 28 apr. 2024
Bagus dan worth it bgt
Översätt
Gästanvändare
Bodde på jan. 2023
Familj
1 recension
9.0/10
Utmärkt
Publicerades 15 feb. 2023
the location of the inn is very strategic, the front view of the hotel is good, the staff service is very friendly, room facilities & equipment are limited.
Översätt
Anonym användare
Bodde på jan. 2023
Par
372 recension
10.0/10
Enastående
Publicerades 1 maj 2023
Good hotel, good experience, Good servicee, good location, good price thankyou