Chaika Beach Resort

It was my third time in Bulgaria. We booked Chaika Beach resort for a very reasonable price. For this price i did not expect 5 star hotel experience. Our room was clean, the breakfast and lunch was good. For dinner we do not eat much. Salate, which was all the time good. The hotel need renovation but after that for sure you will not have such a low prices. Beach is wonderful such as the whole area. We are planning to return in June 2025.

We booked this hotel with on the beach and not once in the 3 months prior to us departing did they mention this hotel is being renovated until 5 days before our departure then then cancelled this and gave us what on paper looked like a 5 star hotel but reading the reviews got us very scared we were offered the Royal Castle. After 3 days of arguments with On The Beach, we were finally offered the Melia Beach what a godsend. We then thought we would have a look and see what they were actually doing to this hotel, well actually nothing, this hotel is abandoned. PLEASE DO NOT BOOK THIS HOTEL IT IS NOT OPEN. I am writing this review not because we stayed there it’s because I do not want anyone to have the same experience as we did, it would take them 2 years plus to get this hotel into a habitable state, no tiles on the pool balconies hanging off. PLEASE CONTACT YOUR HOLIDAY PROVIDER AND GET ANOTHER HOTEL SORTED.

My partner & I visited on an All Inclusive package through loveholidays & handed in the keys after 2 nights. The Hotel was very dirty & in need of a makeover, broken tiles, sun loungers. It has two pools, one is used by the guests coming off the beach to clean their feet - no one swims in it, you can't see the bottom for dirt. The second is used but is covered in litter during the day from the cold pizza & chips offered outside the restaurant hours. Our room had a broken TV remote, no safe key, a totally ineffective air con plus several other broken items that we reported to reception - no one came to fix them. The restaurant was a total health hazard that we were scared to eat in, the food standard was 1* not 4*, no one cleared tables, they were left piled high with plates & left over food. Loveholidays were no help to start suggesting we report everything to the hotel, after the 2nd night we handed in the keys & went to a lovely Airbnb. After a few days loveholidays came up with a refund of £650.