Hotel Golden Dune

We have been to Bulgaria Sunny Beach several times, we like the beach and the sea there. This time, for the first time, we stayed at Kavkaz Golden Dune Hotel. I mean we were very, very pleased. The location is great, very close to the sea, just a 5 minute walk. The food is fresh and well prepared. We really liked the included wine. One of the best things about this hotel is the cleanliness, the rooms, the pool, the restaurant everything is sparkling clean. We will go back there again.

The hotel is very clean 100% and room nice and clean ,fresh towel everyday, shower great nice and hot. THE BIGGEST FAULT IS THE FOOD AND DRINKS. I have traveled 29 countries and try all food,I am not a fussy eater by any means but there is a limit to what you can serve up every day, pork everyday chicken everyday ,pasta everyday NEVER ANY LAMB OR BEEF. it's always cold pasta is overcooked pork is turned into burgers if not eaten at lunch ,chicken is cook in steamer I think no taste looks repulsive. SO BREAKFAST. Now there is a treat,the fried eggs are in tray of oil cook 20 at a time put on dish and left to get cold ,the scrambled eggs didn't look nice but we're ok .No complaints about mushrooms or hard boiled eggs .the bread and rolls were fresh .Only 1 bowl fruit of each type but people are greedy and take all accept a couple of pieces then never eat and they have to put in bin.The cakes were limited to 2 types no dry biscuits and the cheese was left out to long after being cut. Salad was varied and nice and fresh ,the chips were not fresh and cold and the sauce or soup was disgusting. I did ask the question of various staff about the food and they said that's how they cook and how you get it but if I want I can heat up in microwave if I want. The coffee machine is switched off at 10Am precisely on the dot,but you can go outside 1 second after 10 and get one ,I asked why not keep machine on they said it's the way they do things. Alcohol is disgusting for an all exclusive hotel and they only serve Bulgarian whisky gin vodka or a type of pernod , the beer is same every where you go. They do not do cocktails like Irish coffee or Bailies or mint cocktails. No one in hotel as far as I know enjoyed the bar drinks in fact lots of guests went out and bought there own alcohol and drank at bar or table. I can see why they sell paint ******** to guests because it saves them money that we have payed up front. AND THE BAR CLOSES AT 10 PM PROMPT You cannot take any drink to your room unless it's in a plastic ,ok I understand that but they give you 2 glasses in your room for drinks. The staff are not friendly or even happy in there job . IF THE FOOD AND DRINKS WERE BETTER I WOULD GIVE IT A GOOD RATING BUT I WILL GIVE IT A 5 OUT OF 10 JUST FOR HOTEL ALONE. Oh and last thing the pool is nice ,clean and in right spot ,but the bar is abismal ,

Goos hotel near the beach. Decent food and drinks with two bars, one in the pool area. Pool policy is good, plenty of space to relax. Beach recommendation is to take\buy a towel and relax on the nonpaid area.

What a great hotel - with perfect location in a quite area and right by the beach, the atmosphere in the hotel was really great! The stuff were friendly , the food was good, and the rooms were clean. I highly recommend this hotel!

Last summer we chose a Caucasian hotel for our vacation. We were very pleased and surprised by the pleasant atmosphere. We were impressed by the cleanliness and the smiling staff. The location is very convenient very close to the beach about 5.6 minutes walk and at the same time close to the center about 1 km and the ancient town of Nessebar about 2 km. We are satisfied and will certainly return.

We just spent a week at Sunny Beach and took Kavkaz Golden Dune as our hotel. All of the hotel staff we interacted with were friendly and professional. Most of the ones with public facing jobs spoke English to one degree or another. All meals were of buffet type and a good range of food was on offer at all meals. The hotel restaurant has both indoor and outdoor sections so you can eat outdoors when the weather is nice. The hotel's pool is small, but quite nice. The pool rules are reasonable and easy to follow. Keep in mind that the pool does not have a lifeguard so children should not go there unattended. All public areas of the hotel were very clean and inviting. Our room was also clean and comfortable. The real plus of this hotel is its close proximity to Sunny Beach. In fact, the beach is just across the street and short walk from the hotel's doorstep. The only thing negative about our stay, and it certainly is not the fault of the hotel, was that the view from our balcony (room 312) was of a dirty and disused swimming pool and recreation area. However, a quick look at a map showed that pool to belong to a neighbouring property. As such, there may be little the Kavkaz can do about it. In spite of that last detail, I have no trouble recommending Kavkaz Golden Dune as a good place to stay at Sunny Beach.