Aloft Sunnyvale recensioner

When I checked in at the hotel, I asked for rooms upstairs. The front desk staff said no, only the first floor, okay! But when we went to the car to pick up our luggage and returned to the lobby, we saw that the guests behind us were arranged upstairs. My boyfriend said we should ask why they have room upstairs, I said forget it. Maybe they have other room types! So we went to rest. When we went out at 1pm the next day, we found that the rear window was broken and then we went to the front desk to report it. They said you need to call the police. Our hotel is not responsible. I said I parked in the parking lot of your hotel, the hotel front desk said that this parking lot is shared with the store next door! Then we asked about surveillance cameras. They said there was only one at the main entrance. But it can’t be photographed either! Anyway, they are not responsible. We had no choice And we have to call the police and insurance.What a shame, this is the first time and the last time here!

已經第二次入住，入住時前台小哥服務熱情，還幫我們升級了房間，感覺非常親切。離店時美女也熱情詢問體驗如何，感覺很好。酒店有工業風設計感，挺有特點。酒店位置不錯，去購物、聚餐都方便。如果週末住在臨街一面的房間，對面夜店的聲音會有些影響。