Ulek Beach Resort

Strategic location and nice place to stay with family.

The hotel is strategically located fronting the sea. The layout of the rooms and landscaping are nice and Bali-styled.. However, the resort is worn down and the buildings lack maintenance. Most of the timber used especially in the toilet are rotting and major refurbishment is required. It is a pity such a nice resort being left unmaintained.. urgent maintenance is required to attract existing guests..

- We actually top up money for room with Jacuzzi. There is another room type that they did not showed in the options, which is Premium (with Jacuzzi). Staff said their room used to have Jacuzzi but most of them malfunctioned, hence now the room with functioned Jacuzzi called Premium room type. But when we used the Jacuzzi, got centipede came out😭😶 - We want to order room services for our dinner, no one answer the call, no reply on Whatapps, hence we decided to walk to their restaurant and order at the counter but the staff told us the kitchen was closed for that evening without any notice. Their front desk staff & restaurant waiter not even know about that before we went to order (because upon our order they went to the kitchen to check with the pic) - The breakfast served cold. - The receptionist not responsive on the phone, we tried to call few times but no one answered. End up we need to go to the reception and wait for them to show up. - In overall, I could concluded that the hotel has a good ambitious, but the management need to pay more attention on the room facilities, hotel facilities and the services. - I am expecting a 3-Stars staying experiences however I don't think this stay worth it.