BreakFree Moroccan

We stayed in unit 50 of the Elkhorn tower. Linens were clean. Unit is dated and showing wear and tear but tidy. There was a used shower cap left in the bathroom but other than that the units overall cleanliness was livable. If you plan on staying Friday-Sunday nights be aware the Cali Beach Club roof top club/bar is adjacent to this unit and you can CLEARLY hear the music and base of the music from within the unit. The club is open from 12noon to 1am and the loud music is going that whole time. This truly ruins the environment of staying close to the beach as you can’t hear the waves at all with the music but in the off hours can hear the ocean in the distance. Even WITH earplugs in I could hear the music. Surfers is known for the clubs and parties, but this rooftop truly disrupts all the accommodation above the business. Better soundproofing of the rooms are needed if these neighbouring units want to keep customers returning. I saw no warning of this noise in any other reviews or statements. Being under the ALL Accor group of hotels I had higher expectations of not only the state of the unit but also the quality of the environment created by the hotel which is very lacking at this property. If we return to this area, we will stay as far away from these properties as possible.

For our family holiday the Breakfree Moroccan at Surfers Paradise had all our needs catered for. To start with, we were contacted before our scheduled check-in time to be advised that our apartment was ready for us. Upon arrival I was greeted promptly by manager Riccardo who duly checked us in and advised all that was required with great enthusiasm and professionalism. Despite this, 5 minutes later, I was in need of assistance (after having a brain fade) with the elevator function. A call to reception and Riccardo was on his way resolving the issue without question even though the timing for him would of been quite disruptive. For the duration of our stay we continued to have all our needs met, from the on site facilities including both indoor and outdoor pools, through to the presentation of staff and premises making for an extremely pleasurable stay. We definitely would not hesitate in recommending the Breakfree Moroccan and without question will revisit booking here if needed in the future. Congratulations Breakfree Moroccan for providing us a great place to enjoy our holiday, and your Manager Riccardo deserves all accolades possible. Thanks kindly.

I stayed at this venue with my friends during schoolies 2024 Some of the rooms were a bit dated but clean, the staff was friendly and the hotel was 2 blocks from the main street. the only issue I had was that the sauna was not working but everything else was really nice. Thank you for letting us stay here