Surfers Del Rey recensioner

We are longtime customers who won’t be staying there again. When we first arrived place looks very rundown. Very disappointing with all the beautiful palm trees cut down and taken away. Advertise rooms with Foxtel but when arriving, we were told the Foxtel has been disconnected, but why is there a box in the room, then? Manager advises the room has a smart TV but the TV was an old plasma. TV remote didn’t work. We called the manager advised will call back never did. Wi-Fi didn’t work. Main bathroom shower roof and wall was full of mould. Smoke protector keep beeping wouldn’t stop. Glass sliding door to the balcony hasn’t cleaned from previous guest as it look like they had young kids fingerprints everywhere. After 2 years The spa still wasn’t working. Couldn’t use the pool or barbecue area after 6 pm. Next year, we are looking for a new place to stay unacceptable!