HOMES Stay Suwon

Due to a change of circumstances, I stayed 2 nights despite I booked 4 nights. I tried to send them an email on 12 February's evening to cancel my stay on 16 February, but they replied to me on 13 February that I could only cancel 3 days in advance. I understood that I sent them late on 12 February, but I didn't know the cut-off time and I had an emergency to shorten my trip. It was my second time staying here. I am not sure if the settings were different since I was assigned a different room. This time, they provided disposable slippers (which was good for hygiene's reason) and there was a smart toilet seat (also good for me!). I had a problem turning off the 2 nights beside my bed and when I tried to ask the front desk, there was no one available (looks like they don't have any staff on duty after 23:00). The problem was resolved by unplugging the key card that I was asked to insert to turn on the power of the room (not sure if this is the right way to do that though). Another issue was that I was waken up by music before 8am on the next day (I had an early flight the day before and I really needed the sleep). I found the source - It came from the loud speakers of a car which stopped in front of the construction site next to the hotel. There were 2 men with banners and they seemed to be protesting about something? The music was so loud that I could hear very clearly on the 6th Floor. There were stains on the carpet, but the cleanliness was okay overall. The parking spaces are too few and this is something the hotel needs to improve. All in all, it was a good value for money. The location was good - there were lots of restaurants, convenience stores nearby and a huge supermarket in walking distance. If I go to Suwon again, I may choose this hotel again.

The hotel was easy to find and well maintained. However, we intentionally booked a hotel to use the treadmill and was utterly disappointed to find out that both treadmills were spoilt and unavailable for use. There was also no airconditioning as the hotel staff explained that it was cold enough in autumn. Hence, we turned off the heater and opened the windows.

Good location and excellent service