Located in the heart of the industrial park, Hilton offers an unparalleled experience of tranquility yet convenience for anyone who wants to visit Suzhou. The amenities and service are amazing as its reputation and I had a great time relaxing while staying here for vacation. The staff was kind to upgrade our rooms such that it’s adjacent to each other and readily agreed to extend my checkout time to accommodate my train timings. While it might be a distance away from the popular tourist attraction, cabs are easy to find and cheap to travel in to destinations like the Lion’s Grove or the Tongli ancient town. The only downside to my stay was that I was not able to see the Jinji lake from my room. The breakfast was quite a spread with many different cuisine at great quality and would highly recommend you to book a room with breakfast as there are not many food options nearby. Family Matt opposite the hotel will serve all your urgent needs. Overall, I had a great stay and will highly recommend this place to business/ families who are good with taking cabs to tourist destinations.
The Hotel is quite new, very nice.
I have asked for a late check-out at 2 pm which was no problem.
It is always difficult to rate the location. It is far away from the citycenter but for my needs, it was very good, a 15 minutes walk to the subway.
I did not have breakfast but dinner was good.
During the recent Dragon Boat festival, my wife and I spend the weekend at Hilton Suzhou Yinshan Lake. Firstly, the service from hotel staff are excellent. We especially enjoyed the service by the staff at the Shiny Lounge where we had our afternoon tea. The staff (I didn't managed to get her name) is very friendly and helpful, knowing that we are foreigners. She patiently explained the package and even took extra effort to get discount for us. We are really appreciative of such a wonderful and thoughtful care. Our entire stay is enjoyable, and the lake view from our room is fantastic. Not even the rain (the entire 2 days of our stay) could dampen our holiday. I would highly recommend this place for its good location, excellent staff service and great view.
Above average in all areas. Only 2 small things, but difficult to complain at all. Amazing service, above average for China. Food was not just above average - top level and not too expensive. All facilities were excellent, though the kyaking in the photos do not exist anymore. A small, but still a reason I booked was it showed kyacking for kids, which my son loves, therefore one (but not the only reason) for booking. Trip.com should update this image. I would suggest also redoing the lobby area, its way too small. Its one of the smallest lobby's in any 5 star hotel, and when its on the weekend and everyone booking in at the same time, its very noisy and crowded. The lobby and reception area should be 2-3 times the size. But these two negatives do not distract from the many positives which were above 5-stars. If these other two could be fixed it would be one of the top hotel stays in China.
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1834 recensioner
9,3/10
Pris från
818 kr
per natt
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I must give this hotel a glowing review! The hotel's environment is elegant, the décor is refined, the rooms are clean and tidy, and attention to detail is evident throughout. The service is impeccable, giving me a warm feeling akin to being at home. The front desk staff, particularly Steven, provided excellent service. I will definitely choose this place for my next stay.
Located in the heart of the industrial park, Hilton offers an unparalleled experience of tranquility yet convenience for anyone who wants to visit Suzhou. The amenities and service are amazing as its reputation and I had a great time relaxing while staying here for vacation. The staff was kind to upgrade our rooms such that it’s adjacent to each other and readily agreed to extend my checkout time to accommodate my train timings. While it might be a distance away from the popular tourist attraction, cabs are easy to find and cheap to travel in to destinations like the Lion’s Grove or the Tongli ancient town. The only downside to my stay was that I was not able to see the Jinji lake from my room. The breakfast was quite a spread with many different cuisine at great quality and would highly recommend you to book a room with breakfast as there are not many food options nearby. Family Matt opposite the hotel will serve all your urgent needs. Overall, I had a great stay and will highly recommend this place to business/ families who are good with taking cabs to tourist destinations.
During the recent Dragon Boat festival, my wife and I spend the weekend at Hilton Suzhou Yinshan Lake. Firstly, the service from hotel staff are excellent. We especially enjoyed the service by the staff at the Shiny Lounge where we had our afternoon tea. The staff (I didn't managed to get her name) is very friendly and helpful, knowing that we are foreigners. She patiently explained the package and even took extra effort to get discount for us. We are really appreciative of such a wonderful and thoughtful care. Our entire stay is enjoyable, and the lake view from our room is fantastic. Not even the rain (the entire 2 days of our stay) could dampen our holiday. I would highly recommend this place for its good location, excellent staff service and great view.
Above average in all areas. Only 2 small things, but difficult to complain at all. Amazing service, above average for China. Food was not just above average - top level and not too expensive. All facilities were excellent, though the kyaking in the photos do not exist anymore. A small, but still a reason I booked was it showed kyacking for kids, which my son loves, therefore one (but not the only reason) for booking. Trip.com should update this image. I would suggest also redoing the lobby area, its way too small. Its one of the smallest lobby's in any 5 star hotel, and when its on the weekend and everyone booking in at the same time, its very noisy and crowded. The lobby and reception area should be 2-3 times the size. But these two negatives do not distract from the many positives which were above 5-stars. If these other two could be fixed it would be one of the top hotel stays in China.
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Pris per natt från:818 kr
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