Holiday Inn Express Suzhou Shihu University Town recensioner

Svar från boendet: Dear Guest.Thank you very much for taking time out of your busy schedule to share with us your wonderful experience at the hotel! We are delighted to hear that the warm, friendly and helpful service of our staff has left you with unforgettable memories. Providing warm and attentive service to every guest is at the heart of what we do, and your kind words will surely inspire us to keep up the good work.We are also delighted that our Family Rooms have exceeded your expectations! Designed to provide a comfortable space for larger groups, we are pleased to know that the Family Room can accommodate up to 5 adults and that you found the room to be impeccably clean and tidy. Maintaining high standards of hygiene is our top priority, so your feedback means a lot to our room service team. Thank you again for your stay and we look forward to providing you with an even better experience on your next stay. Sincerely, IHG Social Listening Team

Svar från boendet: Dear Guest,Thank you for your candid review. We appreciate your comments and will share these with our team so that we can continue to improve our services at the breakfast. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,IHG Social Listening Team

Svar från boendet: Dear Guest, Thank you sincerely for your kind review! We are delighted to learn that you were so satisfied with our breakfast and service. In order to provide you with a rich and varied breakfast experience, the chef team prepares every day, combining seasonal ingredients and Suzhou specialties, just to give you energy for the whole day. Knowing that you have to catch an early train, the team will act quickly to help you arrange everything in advance to ensure that your trip goes smoothly and you embark on your journey on time.Although the hotel is not in the center of the city, it is close to Liushu Metro Station on Metro Line 4, so you can easily enter the station and quickly get to all parts of Suzhou on the metro in less than 5 minutes. We look forward to welcoming you back!Sincerely, IHG Social Listening Team

Svar från boendet: Dear Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,IHG Social Listening Team

Svar från boendet: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our cleanliness and service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,IHG Social Listening Team

Svar från boendet: Dear guest,We are very happy to hear you enjoyed your stay with us. I will certainly share your kind comments with our staff, particularly the staff you have mentioned by name. We certainly look forward to seeing you again and hopefully sooner rather than later! Sincerely,IHG Social Listening Team

Svar från boendet: Dear Guest.Thank you very much for taking time out of your busy schedule to write us such a wonderful review. We are delighted that you were so pleased with the location of our hotel, the delicious breakfast and the excellent customer service we provide. We strive to provide all our guests with a memorable stay and we are delighted to hear your comments. We look forward to welcoming you back for your next visit。Sincerely,IHG Social Listening Team

Svar från boendet: Dear Guest.Thank you very much for staying at our hotel and sharing with the review provided in your busy schedule. We are pleased that you were satisfied with the hygienic environment of the hotel. We strive to provide a memorable experience for all of our guests and are delighted to hear your comments. We look forward to welcoming you back for your next visit.Sincerely.IHG Social Listening Team

Svar från boendet: 尊敬的客人您好，感謝您入住蘇州石湖大學城智選假日酒店。看到您對我們酒店的認可，我們非常高興，在我們心裏，再也沒有比讓客人住得滿意更重要的事情了。出門在外，最讓人愉悦的便是周邊的人、事能對您釋放善意、温暖，我們牢記於心，奉上熱情周到又高效的服務，衹希望您在入住的每時每刻都能感受到這份喜悦。入住期間，您還可享受暢爽沐浴、優質睡眠、免費的中西式早餐、自助洗衣閣、免費停車場等服務。衷心期待有機會能再次與您相約。智選假日賓客關懷團隊

Svar från boendet: 尊敬的客人您好，感謝您蘇州之行下榻我們酒店，我們用最熱忱的心迎接您的到來，衹希望在這裏，為您卸下旅途奔波的辛勞，作為一家誠信至上的酒店，我們始終秉持環境整潔是根本，優質服務是宗旨，人文關懷總相伴，用心為廣大賓客提供優質服務，再次感謝您的入住與點評，期待再次與您相遇，祝您和您的家人愉快！智選假日賓客關懷團隊

Svar från boendet: 親愛的朋友您好！非常感謝您選擇蘇州石湖大學城智選假日酒店（蠡墅地鐵站店）。您對酒店地理位置的認可讓我們倍感榮幸！下樓即達蠡墅地鐵站，免去奔波之苦，正是我們為賓客規劃出行時的核心考量。而專業服務與機器人送物的便捷性，更是團隊始終追求的智選式體驗：從客房清潔到細節品控，我們堅持以品牌標準嚴格把控，確保每一間客房都保持清新整潔，杜絕異味困擾，讓您在旅途中也能感受到居家般的舒適。能在同價位酒店的對比中成為您的優選，是對我們最大的鼓勵！無論是商務出行還是休閑遊玩，智選假日始終致力於以高性價比傳遞恰如其分的貼心。若您未來再次蒞臨，歡迎隨時告知需求，我們將繼續以品質服務為您的旅程添彩。智選假日賓客關懷團隊

Svar från boendet: 尊敬的賓客，您好！感謝您在端午佳節之際選擇蘇州石湖大學城智選假日酒店（蠡墅地鐵站店），並與我們分享如此細緻的入住體驗！為您送上節日小禮物並升級房間，是我們希望傳遞的特別心意，很高興這份用心被您感受到！關於隔音問題，我們非常重視您提到的隔壁小朋友哭鬧聲帶來的影響，已同步相關部門對客房隔音細節進行排查優化，力求為賓客營造更靜謐的休息環境。若您下次入住時仍有類似情況，歡迎隨時聯繫前台，我們會第一時間為您協調處理。值得欣慰的是，地下停車場的便捷性（免費停車 + 電梯直達）、毗鄰地鐵站與快速路的交通優勢，以及含早餐的豐富選擇都為您的出行帶來了便利。針對外賣便利性的建議，我們也會持續調研周邊餐飲資源，爭取為賓客提供更全面的指引。您的每一條反饋都是我們進步的重要方向，能讓您在總體體驗中感受到 “很不錯”，是全體員工的榮幸！期待下次重逢時，能用更完善的服務為您打造舒心的住宿記憶，祝您生活順遂，笑口常開！智選假日賓客關懷團隊

Svar från boendet: 尊貴的賓客您好，非常感謝您選擇蘇州石湖大學城智選假日酒店（蠡墅地鐵站店），並與我們分享細緻的入住體驗！您對客房保潔阿姨的熱情服務、B2 層停車場的清晰指引以及前台登記效率的認可，讓我們倍感温暖！這正是我們為自駕客人打造的 “安心停車方案”，很高興這一點讓您感到便捷！關於您提到的蚊蟲問題，我們已加急強化近期消殺頻次，並將結合季節特點制定長效防治計劃，力求為您營造更清爽的居停環境；早餐方面，我們正持續收集各地賓客的口味偏好，未來將融入蘇式特色與多元選擇，也歡迎您下次用餐時直接告知我們您的喜好，讓美味更貼合期待～另外關於洗衣機增設的問題，我們已認真記錄並反饋給了酒店相關部門，在之後的調整中用以參考！期待下次重逢時，能用更完善的服務與您共敍美好，祝您生活順遂，萬事勝意！智選假日賓客關懷團隊