Banyan Tree Suzhou Shishan

Lovely new hotel, I feel so spoiled by them it’s going to be hard to go back to normal hotels. The room is so so spacious, even without considering the courtyard space. The room was designed with relaxation in mind - bath tub with bath salts, all sorts of tea bags and tea leaves, incense, essential oil. We even got fragrance pouches when we arrived. The hot tub in the courtyard is also really nice to soak in, just a bit cold in winter because you have to walk out from the cozy bedroom into the courtyard. On Christmas Eve they even gave us a cute bamboo muffin cupcake with a snowman topper. Our room came with breakfast, which was a good thing because the hotel is very far from everything else. Breakfast quality is passable, but the restaurant manager on duty on our first two days was much more attentive than the one on our last day, which is ironic as there were more customers on the first two days due to a tour group being there. There are two malls that are about 5-10 mins drive away, but I recommend paradise walk over golden eagle as the former has more shops operating. Apart from the location of the hotel being one downside, another downside was the location of our room as we had to pass through a flight of stairs. So we had to get the staff to help with the luggage since there were too many steps to climb to get to the hotel lobby. Nonetheless it was a very nice hotel! Would recommend for short stays to pamper yourself!

Excellent place, cleaned and with all necessary facilities for super comfortable stay.

四個字“拉垮的很” 和父母出遊，想着住一個度假型的酒店 很久以前住過蘇梅島悦榕莊，印象很好，這次也就定了悦榕莊 結果一到酒店就失望了，明顯的掛牌酒店，應該不是直營， 酒店裝修用的材料質感還有顏色很low ，大廳居然放着好幾顆發財樹……土到家了 服務嗎，幾乎沒有，帶我們去房間的服務人員，全程面無表情…好像欠她錢一樣😢😢😢酒店和旁邊的春悦酒店是連在一起的（應該叫這個），價格差了一倍，但是共享公區… 房間很一般，院子裏的泡湯池很臟，裝修也一般，整個酒店很小，沒啥可玩的地方。所有活動必須提前預約，不預約沒得玩。 最最奇葩的是早餐，可能為了節約成本，也可能是地方小，自助的東西很少，都是點餐、點餐的時候服務員忙的要命，喊3.4次才過來，點上了等餐又要等很久，上菜了居然一份就一個，一家子不夠塞牙縫，再次點的時候，又開始找服務員，好不容易點了 ，大概等了20多分鐘還沒上，我問了服務人員，每個人都很忙的説稍等稍等，問到第三個人的時候，怒氣值已經加滿了，搞不了點餐就別搞，太拉垮了！！！ 避雷吧大家 不值得