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Verifierade recensioner
Läge och interiör4.6
Bekvämligheter4.5
Service4.7
Renlighet4.6
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Lay Kim
Utvald medlem Smart Rum
Bodde på nov. 2024
Familj
1 recension
4.5/5
Utmärkt
Publicerades 16 jan. 2025
The hotel located at the strategic place, good for food and shopping. Anyway, difficult to reach by car and you need to walk a short distance, inconvenient for big luggage. Also to consider as no lift in the hotel.
Anyway, staff are super friendly. Love the cat they have.
Cleaning is acceptable but may need to further improve. Hopefully they can look into providing washing machine with a separate dryer as all in one seem not working.
Översätt
Svar från boendet: 非常感謝您對花築棲雲心舍花園酒店的高度評價和認可!咱們酒店正如您所説,位置特別方便,就在蘇州市中心觀前街。距離高鐵站衹有兩站路,距離地鐵站步行八分鐘,周圍就是商業街,不管是用餐、購買特產、看電影等等都很方便。距離拙政園、平江路等各個景點衹有15~20分鐘哦~非常期待您再次入住花築棲雲心舍花園酒店!
Gästanvändare
Featured Member Smart Room 1
Bodde på nov. 2024
Par
12 recension
3.5/5
Publicerades 31 dec. 2024
location is very central, convenient to get to both line 4 and line 6. however, room is dirty (used tissue hidden behind door) and amenities was lacking (only disposable towel was provided). there was a projector but even free to air channels could not be viewed. would only recommend for the convenience
Översätt
Svar från boendet: 非常抱歉沒有讓您滿意,酒店在這邊真誠給您道歉我們酒店準備的有一次次性毛巾浴巾的,也有新純棉的毛巾浴巾地墊哦,都是準備兩種的哦,看客人方便!酒店房間的投影儀是有愛奇藝VIP會員的的當天辦理入住的時候有給您説過哦,不會操作前台小姐姐小哥哥都會幫你操作的,而且房間裏有一鍵電話,可以直接打到酒店前台的,有任何問題前台都會第一時間解決的哦花築棲雲心舍花園酒店期待您的再次光臨哦
Gästanvändare
Featured Member Smart Room 1
Bodde på nov. 2024
Par
2 recension
4.2/5
Mycket bra
Publicerades 21 dec. 2024
Helpful staff, perfect location. However hotel is just not equipped for winter. Water temperature inconsistent and tiles that were installed on bathroom floor were freezing, no effective heating in the room as well. Would not recommend this during winter. Summer maybe okay.
Översätt
Svar från boendet: 非常感謝您入住花築棲雲心舍花園酒店!您的好評就像夏日裏的冰淇淋,讓我們的心情瞬間甜蜜起來!感謝您的五星好評,我們會繼續努力,讓您的每一次體驗都像品嚐到最美味的甜品一樣美妙!
Supamart
Utvald medlem Smart Rum
Bodde på okt. 2024
Res med vänner
7 recension
4.5/5
Utmärkt
Publicerades 31 jan. 2025
Staff is very friendly, good location, and clean room. I prefer cotton towels over disposable towels.
Översätt
Svar från boendet: 非常感謝您的稱讚,讓顧客住的舒心玩的開心是我們服務的宗旨!您對我們酒店的讚美,我已經傳達給服務您的同事和領導,大家都非常開心!下次您再來蘇州玩,希望能再次光臨棲雲心舍花園酒店,相信我們一定會給您更好的住店體驗!
Andrea
Featured Member Smart Room 1
Bodde på aug. 2024
Par
2 recension
5.0/5
Enastående
Publicerades 16 sep. 2024
Nice and clean, very good place to stay to visit Suzhou. They extended our stay because of the typhoon, very kind staff.
Översätt
Svar från boendet: 非常感謝您對花築·棲雲心舍花園酒店的認可,酒店地理處於蘇州老城區姑蘇區的主要商業街區-觀前街步行街區內, 為您出行旅遊提供了絕佳的地理位置。完善的周邊配套設施和舒適的入住體驗是我們致力於為客人提供的最優選項。希望通過我們的努力可以為您提供更優質的入住體驗, 也期待您再次光臨。
Gästanvändare
Utvald medlem Smart Rum
Bodde på aug. 2024
Res med vänner
2 recension
5.0/5
Enastående
Publicerades 9 sep. 2024
Hotel is very good, overall. The hotel facilities are very clean and it has clearly been recently refurbished. It's conveniently located in the modern city centre, around 15 minutes from the nearest Metro station. None of the staff that I encountered spoke much English, but they are very helpful. The Hanfu rental was great, and is highly recommended if you're planning to visit the Garden of the Humble Scholar or other historic sites around the city. I'd seen other reviews suggesting that rental was limited to one outfit per room, but myself and my travel companion were both able to rent clothes (note, though, that no male clothes are available). Xinxin the cat is also very cute.
Översätt
Svar från boendet: 非常感謝您對花築·棲雲心舍花園酒店的認可,酒店地理處於蘇州老城區姑蘇區的主要商業街區-觀前街步行街區內, 為您出行旅遊提供了絕佳的地理位置。完善的周邊配套設施和舒適的入住體驗是我們致力於為客人提供的最優選項。希望通過我們的努力可以為您提供更優質的入住體驗, 也期待您再次光臨。
Adam 亚当 !
Featured Member Smart Room 1
Bodde på juni 2024
Par
25 recension
4.0/5
Mycket bra
Publicerades 10 juli 2024
The room was pretty nice, but no elevator. However the staff are quite helpful and can bring your luggage. They have many traditional activities at the hotel. And the Location is perfect!!!!
Översätt
Svar från boendet: Thanks for you recognition. we are so excited got the feedback from you. we will keep our service quality and try our best provide more high quality experience to our customers. hope see you next time and best regards to you.
Eva
Featured Member Smart Room 1
Bodde på apr. 2024
Par
7 recension
5.0/5
Enastående
Publicerades 8 juni 2024
Clean and comfortable.
Översätt
Svar från boendet: 非常感謝您對花築·棲雲心舍花園酒店的認可, 我們會繼續保持,給顧客提供更優質的服務和體驗哦~期待您下次回國再來遊玩~
Gästanvändare
Featured Member Smart Room 1
Bodde på maj 2024
Ensamresenärer
8 recension
5.0/5
Enastående
Publicerades 21 juni 2024
Very convenient
Översätt
Svar från boendet: Thanks for you recognition. we will keep our service quality and try our best provide more high quality experience to our customers. hope see you next time and best regards to you.