Suzhou Shantang Street Huamao Gusuli Service Apartment

Suzhou Shantang Street Huamao Gusuli Service Apartment recensioner

Suzhou Shantang Street Huamao Gusuli Service Apartment

Jinmen Road 258 / GUSU, SUZHOU, JIANGSU, Gusu District, Suzhou, Jiangsu, ChinaVisa hotellinformation
Suzhou Shantang Street Huamao Gusuli Service Apartment
Suzhou Shantang Street Huamao Gusuli Service ApartmentSuzhou Shantang Street Huamao Gusuli Service ApartmentSuzhou Shantang Street Huamao Gusuli Service Apartment
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Gästrecensioner

4.8/5
Excellent
1921 recension
Verifierade recensioner
Läge och interiör4.9
Bekvämligheter4.8
Service4.8
Renlighet4.9
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Alla recensioner(1921)
Positiva recensioner(1912)
Recensioner med foton/video(812)
Utmärkt för barn(433)
Har lekplats för barn(252)
Vänlig personal i receptionen(230)
Utsikt över trädgården(213)
Utmärkt pool(146)
Familjeaktiviteter finns tillgängliga(49)
Nära nöjespark(13)
Negativa recensioner(9)
LIU
Lägenhet (Dubbel säng)
Bodde på jan. 2025
Affärsresenärer
6 recension
5.0/5
Enastående
Publicerades 26 feb. 2025
Excellent service attitude from front desk. Great place to stay. Love the interior and thoughtfulness of amenities. Enjoyed my stay here very much! Mall opposite a mall. 15 mins drive to touristy spot like suzhou museum
Översätt
Svar från boendet: 💜nearest of ShanTang Street💜Thank you for your wonderful five-star review! We are delighted to hear that you enjoyed your stay with us and appreciated our excellent service attitude, comfortable accommodations, thoughtful amenities, and convenient location.It's wonderful to know that our hotel met and exceeded your expectations, and that you had a memorable experience during your visit. We strive to provide our guests with a pleasant and comfortable stay, and your feedback is very much appreciated.Thank you once again for choosing our hotel and for sharing your positive experience. We look forward to welcoming you back in the future. Front Office Manager Adrian Xu
Christie
Qianxin Two-Bedroom Suite
Bodde på dec. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 29 jan. 2025
An absolutely wonderful hotel. We loved that the staff spoke English and they were always so helpful and friendly. The garden at the hotel was absolutely gorgeous and so peaceful. It’s so close to all the beautiful attractions and the mall across the road is so convenient. We will definitely return
Översätt
6/7
Svar från boendet: 💜地鐵2站到達蘇州火車站💜尊敬的貴賓,感謝您入住華貿姑蘇裏服務公寓。非常感謝您對我們服務的認可,酒店位於石路商圈,步行可達留園、西園寺、山塘街等景點;在酒店足不出户也可體驗到江南一代名園紫芝園。酒店配套豐富,小童友好,LG層配置有恆温泳池,小童戲水池、小童遊樂場及影音室,健身房等;再到我們團隊的服務明星華貿體驗官的貼心服務,無不體現了我們對於服務細節的極致追求。期待您再次選擇姑蘇裏,我們將繼續為您創造獨一無二的華貿體驗。許佩霖 前廳部經理
jade.t
Qianxin Two-Bedroom Suite
Bodde på nov. 2024
Familj
11 recension
5.0/5
Enastående
Publicerades 31 dec. 2024
Great place to stay with friends and/or family! Got a free upgrade to a larger apartment. The whole apartment was really clean with alot of amenities. The staff were friendly and helpful as well. There is also a Zizhiyuan garden onsite that is beautifully reconstructed/refurbished and would be great for pictures. The hotel breakfast is delicious and the hotel is located opposite a mall with many food options.
Översätt
Svar från boendet: Thank you so much for your fantastic 5-star review! We're thrilled to hear that you enjoyed your stay with us, especially the free upgrade to a larger apartment. We strive to keep our accommodations clean and well-equipped, and we're glad you appreciated the amenities. Our staff takes great pride in providing excellent service, and we're delighted to know they made your experience memorable. The Zizhiyuan garden is indeed a picturesque spot, and we're happy you found it enchanting. The delicious breakfast and convenient location opposite a mall with various food options are always a plus. We look forward to welcoming you back soon!Front Office Manager Adrian Xu
Ryan Ibrani
Qianxin Two-Bedroom Suite
Bodde på nov. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 31 dec. 2024
The best service apartment ever!! Clean, very good facilities, good service, very new… everything is perfect!
Översätt
Svar från boendet: Thank you so much for your glowing review! We're thrilled to hear that you found our service apartment to be the best you've ever stayed in, with its cleanliness, top-notch facilities, great service, and modern ambiance. Your feedback is incredibly valuable and motivates us to continue striving for excellence. We look forward to welcoming you back anytime you're in the area! Front Office Manager Adrian Xu
Lydia
Qianxin Two-Bedroom Suite
Bodde på nov. 2024
Familj
4 recension
5.0/5
Enastående
Publicerades 19 dec. 2024
Amazing! The room that we got is so spacious and clean. They even have this machine that can disinfect jackets. It is like a luxury home away from home. My kids love staying here so much. Breakfast is good and has many varieties. Location wise, very strategic too, close to shantang st and other attractions in suzhou. The hospitality is amazing. Checking in and out were all done super fast. Everyone is very helpful and friendly. Special shoutout to Ms Wei Xiang Ju from the front desk, who went above and beyond in helping us with our luggage and accompanying us waiting for our ride. Everything is so amazing that I changed my parents' hotel to this one when they are visiting suzhou next week.
Översätt
Svar från boendet: 💜 Shantang Street is within walking distance 💜 Sincere thanks for your visit and deep appreciation. Your satisfaction is our inexhaustible driving force for continuously pursuing excellence. Your every compliment warms our hearts like a spring breeze, making us feel proud and honored. We always adhere to the high-quality service commitment of Huamao, and strive to create a warm and comfortable stay for you with our brand new and comprehensive services. From meticulous butler service to spacious rooms, we do our utmost to make every stay an unforgettable and wonderful time. Xu Peilin, Front Office Manager
NeerajSonia
Qianxin Two-Bedroom Suite
Bodde på nov. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 21 dec. 2024
Perfect Hotel cum apartment for families. The staff speaks good english and are always helpful. Our stay was very comfortable. Location is amazing. CC mall is in the front and RT mart is 10 minutes walk. Staff is always ready to help. Good play area for kids.
Översätt
Svar från boendet: 💜 800m away from the Lingering Garden 💜 Sincere thanks for your visit and deep appreciation. Your satisfaction is our inexhaustible driving force for continuously pursuing excellence. Your every compliment warms our hearts like a spring breeze, making us feel proud and honored. We always adhere to the high-quality service commitment of Huamao, and strive to create a warm and comfortable stay for you with our brand new and comprehensive services. From meticulous butler service to spacious rooms, we do our utmost to make every stay an unforgettable and wonderful time. Xu Peilin, Front Office Manager
xiaosha
Familjesvit - 2-rum (3 sängar)
Bodde på nov. 2024
Familj
4 recension
4.7/5
Otroligt
Publicerades 15 dec. 2024
The beds are comfortable, and there is enough space for six of us in the two bedroom apartment with three beds. Location is good, quite a distance if you want to walk to the famous Shantang street, approx. 20 mins walk. There are a few nice cafes in the same building. It is right opposite Tianhong CC Mall. Within walking distance to convenience stores and restaurants. Breakfast was alright, you can find the usual items like porridge, soya bean, eggs, highly recommend the suzhou noodles from the noodle station. There is heating in the bathroom and bedrooms, which is essential for cold weather. I personally loved the washer and dryer plus the dry styling unit (used it to sanitise our winter jackets). There are also two bathrooms. Staff Wang Haoran was very helpful and made us feel welcomed.
Översätt
Svar från boendet: Thank you very much for your wonderful review! We are delighted to hear that you had a fantastic stay at our hotel. Your comments regarding the comfort of the beds, the spaciousness of the apartment, and the convenient location have been shared with our team, and we are thrilled that you enjoyed your experience.We strive to provide exceptional service and amenities to ensure our guests have a memorable stay. Your appreciation for the breakfast options, the heating in the bathrooms and bedrooms, and the availability of a washer, dryer, and dry styling unit is highly valued.We are also grateful for your kind words about our staff member, Wang Haoran, who made you feel welcomed. Our team takes great pride in providing a warm and hospitable environment for all our guests.Once again, thank you for choosing our hotel for your stay. We look forward to welcoming you back in the future. Front Office Manager Adrian Xu
SER CHON
Qianxin Two-Bedroom Suite
Bodde på nov. 2024
Familj
4 recension
5.0/5
Enastående
Publicerades 14 dec. 2024
Opposite is a 10- storey mall with many restaurants. Staff including Xiang Ju are all very helpful and cheerful, always ready to assist. Will stay again when i come to Suzhou in future.
Översätt
Svar från boendet: Dear guest, thank you for your wonderful review! We're thrilled that you found the mall opposite convenient, and appreciate the mention of our helpful and cheerful staff, especially Xiang Ju. We're always here to assist and ensure your stay is enjoyable. We look forward to your next visit to Suzhou and welcoming you back to our hotel! Front Office Manager Adrian Xu
cynthia
Qianxin Two-Bedroom Suite
Bodde på okt. 2024
Familj
4 recension
5.0/5
Enastående
Publicerades 6 dec. 2024
New service apartment by renowned developer Huamao Group. 10min walk from Shilu Metro station and directly opposite big and convenient mall Tianhong, with lots of food and clothing options. Within 15min walk to old town Shantung Street. Was given free upgrade to bigger room size. Room comes with washer and dryer, and a state of art steaming/drying cabinet for sanitising and reshaping your winter apparel. Highly recommended for families.
Översätt
Svar från boendet: Thank you so much for your five-star review and recommendation! We're thrilled to hear that you had a great experience at our hotel. Your satisfaction is our top priority, and we're glad we could exceed your expectations. Looking forward to welcoming you again soon! Front Office Manager Adrian Xu
Doris Yah Zhi
Qianxin Two-Bedroom Suite
Bodde på okt. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 5 dec. 2024
We were here with our 5 month old baby. We really enjoyed our stay here. This place is newly built. It’s so clean, staff are so friendly and helpful. It’s really convenient, located just 20 minutes walk from the Shantang street, lots of food around this place, shopping mall is just right opposite. We will definitely be back, Suzhou is by far our favourite place and this apartment made us feel just like home, love the garden as well. 太满意了,太喜欢了,谢谢你们 🥰
Översätt
Svar från boendet: Thank you so much for your wonderful five-star review! We are thrilled to hear about your positive experience and the warm reception you received from our team. Your appreciation for the upgrades, spacious living area, and attentive service means a great deal to us. It's fantastic to know that you enjoyed your stay and found our location convenient, close to the metro and just two stops from Suzhou Railway Station. We strive to provide comfortable accommodations in a prime location, making it easy for guests to explore the city. Your recommendation means the world to us and we are looking forward to welcoming you back again. Thank you once again for choosing our hotel and for sharing your delightful experience. Front Office Manager Adrian Xu
Stanlx
Lanxiu One-Bedroom Family Room
Bodde på okt. 2024
Familj
2 recension
5.0/5
Enastående
Publicerades 30 nov. 2024
Love the apartment - super new and spacious. We were upgraded to a 2 bedroom apartment overlooking the main road. The apartment was very neat and clean. There was an inbuilt washer dryer unit which made it super convenient for us as a travelling family. Staff members were especially friendly and helpful, special kudos to Jessica and 美玲 who made sure our check-in and check-out processes were smooth and fast. Would expect this place to be even more popular, and bustling in time to come when the commercial areas around are in operation.
Översätt
Svar från boendet: Thank you so much for your wonderful review! We're delighted to hear that you loved the apartment and found it to be super new, spacious, and clean. It's great to know that the inbuilt washer-dryer unit was convenient for your travelling family.We're also thrilled that you had a positive experience with our staff, especially Jessica and Meiling, who made your check-in and check-out processes smooth and fast. Their dedication to providing excellent customer service is truly commendable.We appreciate your confidence in our property and look forward to welcoming even more guests in the future. Thank you once again for choosing us, and we hope to see you again soon!
Gästanvändare
Lanxiu One-Bedroom Double Bed Suite
Bodde på okt. 2024
Familj
7 recension
5.0/5
Enastående
Publicerades 22 nov. 2024
Nice and new service apartment with great location, walking distance to Liu Yuan and 七里山塘街!Special thanks to Bei Bei for our smooth check in and sent us personal note upon check in. Love the idea of a China garden within the building and the service by the staff is beyond our expectations! Thank you!
Översätt
6/7
Svar från boendet: Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay in our nice and new service apartment, and that its great location allowed you to easily walk to Liu Yuan and Qilishantang Street.Special thanks to Bei Bei for providing a smooth check-in process and for the personal touch with the note. We're thrilled that the China garden within the building and the exceptional service by our staff made your stay even more enjoyable.Thank you for choosing us, and we look forward to welcoming you back in the future. Have a wonderful day! Front Office Manager Adrian Xu
Sharon
Qianxin Two-Bedroom Suite
Bodde på sep. 2024
Familj
4 recension
5.0/5
Enastående
Publicerades 6 nov. 2024
The front desk is quick to check us in when we arrive. We appreciate the handwritten card, complimentary snacks and quick response to our WeChat message! A very high tech robot always delivers our water bottles. The bed, shower and aircon are comfortable. Even though our group consists of adults, we still love the elephant pillow, dinosaur and small tent. Please keep this decoration! The breakfast buffet is impressive, especially the yoghurt, fruits and fried sesame balls. Sadly, the machine cannot make a chocolate drink even though it has the option. We actually wanted to see the solar sticks light up in the Violet Garden at night, but they are dim or not lighting up. It was still an amazing stay, thank you!
Översätt
6/12
Svar från boendet: Thank you for your detailed and glowing review! We're delighted to hear that your check-in was swift and that you appreciated the personal touches, such as the handwritten card and complimentary snacks. Our high-tech robot must have been quite a novelty for you!We're glad that you found the bed, shower, and air conditioning to your liking, and we're thrilled that even though your group consists of adults, you still enjoyed the whimsical decorations. We'll definitely keep them in mind for future guests.The breakfast buffet is a labor of love for us, and we're glad that you enjoyed the yogurt, fruits, and fried sesame balls. We're sorry to hear about the chocolate drink machine malfunction; we'll make sure to have it checked.Regarding the solar sticks in the Violet Garden, we apologize for any disappointment. We'll look into ensuring they're properly lit for future guests.Thank you for your understanding and for making your stay so memorable. We look forward to welcoming you back soon! Front Office Manager Adrian Xu
Gästanvändare
Lanxiu One-Bedroom Family Room
Bodde på okt. 2024
Familj
6 recension
5.0/5
Enastående
Publicerades 13 nov. 2024
Excellent service apartment that provided good service and quality of room condition.  Counter staff Jessica is very friendly to assist us on the enquiry and  checking out procedure. Highly recommended!!
Översätt
Svar från boendet: Thank you for your excellent review! We're glad to hear that our service apartment provided you with good service and quality room conditions. We appreciate Jessica's friendly assistance during your inquiry and checkout process. Your recommendation means a lot to us. Looking forward to serving you again in the future! Front Office Manager Adrian Xu
HKim O
Qianxin Two-Bedroom Suite
Bodde på sep. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 2 nov. 2024
Beautiful and clean apartment. We enjoy our stay very much. It's strategically located as it's walking distance to train station and shopping malls. The staff are very friendly and helpful. Special thanks to 小菊 and 小安 for offering us a free room upgrade, and have kindly provided assistance to all our needs and have been exceptionally patient and considerate. There were also Halloween events planned for the kids & and families, which was a pleasant surprise as the effort and thoughts put in the planning of the events made the stay and experience even more memorable and unique. The in-house play centre was a godsend as the weather was horrible on the 1st 2 days of our stay where we couldn't really go out to visit. We highly recommend this hotel and would definitely choose to stay here again if we re visit Suzhou.
Översätt
Svar från boendet: Thank you for your wonderful review and for highlighting the many aspects of your stay that made it so memorable! We're delighted to hear that you enjoyed the beauty and cleanliness of our apartment, as well as its strategic location near the train station and shopping malls.We're also thrilled that our staff, especially 小菊 and 小安, were able to make your stay even more special with a free room upgrade and their exceptional service. It's wonderful to hear that they were patient, considerate, and able to assist you with all your needs.The Halloween events and in-house play center were designed to provide fun and engaging activities for guests, especially families, and we're glad they added to your enjoyment. We're always looking for ways to enhance our guests' experience, and your feedback is valuable to us.Thank you again for choosing our hotel and for your high recommendation. We look forward to welcoming you back again in the future and providing you with an even better stay! Front Office Manager Adrian Xu