Monterey Apartment recensioner

Terrible Service, The rooms are very cold and they manager refused to provide an extra blanket, it is winter now. I asked if they could take one blanket from an unoccupied room, but they refused. Also there was 3 minutes worth of hot water in the shower.

The service apartments is in a recent compound close to some new attractions in Suzhou. The apartment has all the facilities to be autonomous. The check-in is online. It requires a little more maintenance to feel it more clean. In general for me it is ok for a short stay.

Always the same difficulties with Monterrey, The rooms are good, location is great but the service is just terrible, there is no effort in even trying to do the basic help I do not recommend

The owner was very accommodating and tended to my needs. The room was clean and very tidy. The shower was awesome and the bed was comfortable. The location was perfect for me, very close to the water front. Grocery store below was convenient.

It was a good experience .

Great service and got a free upgrade. The location is very central near Times Square.

Experience was good, building is nice and location is good. Level of cleanliness was not the best the bathroom had a urine smell next to the toilet which indicates poor cleaning service. You need to use a one-time password to enter the room and after that u can set your password. But because they can’t register passports, I had to keep asking them for a password every time i go out of the room

Very dirty, even can find used condom under the bed !

Good services, nice view, near metro stations, easy to transport

Reasonably priced but very dirty. Could be cleaned more. Also it took a long time to get the keys.

Very good

房間的桌椅真的是破損到超乎我想象🤣桌子四條腿各晃各的，都不敢讓孩子在桌子上吃東西，擔心幅度大了桌子再散架了🤣可以向老闆申請經費換桌椅了～ 還要吐槽下，訂了兩晚的房間，保潔阿姨竟然不來更換浴巾，包括牙具也衹提供了一天的😂衞生間下水道還有異味🙃 相對好一點的，衹能説是酒店的地理位置和管家的服務態度……

優點：臨近金雞湖景區，景觀房能遠眺到東方之門，能快捷到達音樂噴泉，東方之眼和碼頭等等。 周邊也是商場林立，晚上望出去一片霓虹閃爍景象，甚是漂亮。 缺點：公寓內部設施一般，談不上多麼乾淨，好得加上停車費也要小三百了，性價比不高。説説管家服務態度實在差強人意，提前説明10分鐘左右到，到了大樓下溝通説要等着，我意思已經提前和你打過招呼了呀，管家理由很充分，客户一般説了也不會準時，那是準時的客户也受牽連了嗎？管家到了約好地方又電話來説看不到你們呀，然後讓客户主動來找她，暈倒～雙方碰面了，説了句你好，開始前面快速帶路行走，頭也不回，也不管客人在後麪拎着大包小包行李跟不跟得上，到了房間開始嗶嗶嗶講流程，一通講完一溜煙就走了，稍候我微信聯繫説需要兩個枕頭（太低）等説沒有庫存週五客房滿沒辦法從其他房間拿取，説如果下次提前説的話儘量滿足，您覺得還會有下次嗎？個人覺得要麼老闆節約成本安排她太多工作量來不及做，要麼沒有工作責任心，反正不會有下次啦！

性價比非常高的公寓，廚房衞生間洗衣機冰箱啥都有，價格也很實惠，真的物超所值。 位置沒的説，就在金雞湖旁邊，離新地標蘇州之眼很近很近，停車也方便。 公寓裡外都很衞生，適合旅行和出差短住。