Suzhou Marriott Hotel Taihu Lake

Suzhou Marriott Hotel Taihu Lake recensioner

Suzhou Marriott Hotel Taihu Lake

No. 6 Shuli Road, Wuzhong District, Suzhou, Jiangsu, ChinaVisa hotellinformation
Suzhou Marriott Hotel Taihu Lake
Suzhou Marriott Hotel Taihu LakeSuzhou Marriott Hotel Taihu LakeSuzhou Marriott Hotel Taihu Lake
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Gästrecensioner

4.7/5
Enastående
2329 recension
Verifierade recensioner
Läge och interiör4.8
Bekvämligheter4.7
Service4.7
Renlighet4.8
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Alla recensioner(2329)
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Utsökt frukost(291)
Utmärkt för barn(254)
Utmärkt pool(198)
Utsikt över avskild sjö(178)
Vänlig personal i receptionen(177)
Har faciliteter för barn(58)
Negativa recensioner(53)
Doctor JB
Yuyang Mountain-View Double Bed Room
Bodde på sep. 2024
Ensamresenärer
10 recension
5.0/5
Enastående
Publicerades 27 okt. 2024
Stay at Marriott was awesome. Room was very clean and spacious. Great Mountain View from room window. Breakfast was good and staff very cooperative and friendly. I am looking forward to staying at Suzhou Marriott Taihu Lake again and will definitely recommend friends and family.
Översätt
Svar från boendet: 親愛的貴賓,感謝您花費寶貴的時間留下對我們的認可,酒店周邊的自然景點一直深受很多朋友的喜愛,是親子家庭遊、自駕遊客的不二之選。我們歡迎您的再次光臨。
Alina
Taihu Lake-view Double Bed Room
Bodde på apr. 2024
Par
3 recension
5.0/5
Enastående
Publicerades 20 maj 2024
Marriott never disappoints! We had a wonderful weekend at this hotel and enjoyed every minute of it 😍 the location and the view from our room were amazing. We had a variety of activities like biking, hiking, reading books in a peaceful environment, swimming and warming our tired bodies in sauna 🤩 definitely is worth going all the way there from another city and having the best experience 🥰
Översätt
6/9
Svar från boendet: 親愛的萬豪貴賓,感謝您花寶貴的時間留下您對同事的認可。您可飽覽太湖周邊的一山,一水,一橋的美景,太湖旅遊度假區目的地一直深受很多朋友們的喜愛。期待您的下次入住!
ghezouti
Yuyang Mountain-View Double Bed Room
Bodde på juli 2024
Familj
3 recension
5.0/5
Enastående
Publicerades 8 aug. 2024
Back again and the hotel is clean, the facilities are also very clean. Perfect spot for outdoor pool for kids.
Översätt
Svar från boendet: 親愛的貴賓,感謝您花費寶貴的時間留下對我們的認可,酒店周邊的自然景點一直深受很多朋友的喜愛,是親子家庭遊、自駕遊客的不二之選。我們歡迎您的再次光臨。
Anonym användare
Taihu Lake-view Twin Room
Bodde på jan. 2024
Familj
21 recension
5.0/5
Enastående
Publicerades 15 feb. 2024
it's good and nice services hotel, have welcome drink and popcorn for customers.
Översätt
Svar från boendet: 親愛的貴賓,非常感謝您抽出寶貴的時間留下對我們的評價,酒店坐落於美麗的太湖之濱,探尋古典與時尚完美結合,您的滿意,是我們的動力,蘇州太湖萬豪酒店一直在這裏,見證您每次的喜悦與發現!
Gästanvändare
Svit med sjöutsikt
Bodde på dec. 2022
Familj
2 recension
2.2/5
Publicerades 23 jan. 2023
On the first night of checking into the hotel, my wife and daughter had rashes while sleeping and we discovered the quilt and bedsheet were dirty and have lots of short hairs on them!!! Why??
Översätt
6/7
Svar från boendet: 尊敬的貴賓, 真誠感謝您選擇入住蘇州太湖萬豪酒店,並抽出寶貴時間留下點評。對於您此次入住期間的部分體驗未能達到預期我們深表歉意,對您提出的建議我們已經分享到相關部門以便有針對性的做出改進,希望您不久的將來再次回來看到我們的改進與提高。
Nomonde
Bodde på sep. 2022
Familj
9 recension
3.5/5
Publicerades 26 okt. 2022
Perfect escape from the city noise, nice scenery of the taihu lake. Spent a weekend and was happy with my daughter. It’s quite and ideal for someone looking to spend time near the mountains. The hotel has some nice amenities like spas, different restaurants within the hotel offering a variety for visitors. The service was fine, they went fluent in English but made our stay good. Also, the buffet breakfast was a win, some western options which was nice. Outside Pool could use some cleaning but overall had a lovely time at the hotel.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for staying at Suzhou Marriott Taihu Lake Hotel and share your valuable comments with us. We hope to better your experience if we get the opportunity to have you stay with us again
Damian Gray
Yuyang Mountain-View Double Bed Room
Bodde på aug. 2022
Par
11 recension
4.5/5
Utmärkt
Publicerades 4 okt. 2022
We had an overnight stay and enjoyed a lovely room overlooking the lake. The service was lovely and the people friendly. We ate on site and the buffets had a nice variety. As we had no car the area around was okay but not as scenic as we hoped.
Översätt
Svar från boendet: Dear client, thank you so much to have your valuable reply, we look forward to seeing you again.
Gästanvändare
Yuyang Mountain-View Double Bed Room
Bodde på juni 2022
Ensamresenärer
16 recension
3.0/5
Publicerades 11 juli 2022
If you're looking for a getaway, this is your place. The scenery is amazing! However, it's quiet and isolated, and as a solo traveler, I felt lonely. One can walk around during the daytime, but at night, there's no where to go. It takes more than an hour and more than 120 yuan (one way) to get to anywhere else in Suzhou. While there is a Family Mart nearby, no other restaurants or stores are available. The hotel restaurant is the only place where you can eat and room service is scant. I'm a foreigner, and don't speak the language, so I couldn't order anything, which made it even more challenging. So, in a nutshell, this is a great escape for quiet contemplation or personal retreat. But lacks the facilities for out-of-town tourists.
Översätt
Svar från boendet: 尊敬的貴賓, 感謝您選擇入住蘇州太湖萬麗酒店,很高興看到您樂意將此次愉快的住宿體驗分享給大家。期待您下次入住,相信會給您帶來更好的體驗.
Nebojsa
Yuyang Mountain-View Double Bed Room
Bodde på juli 2022
Familj
14 recension
4.7/5
Otroligt
Publicerades 4 sep. 2022
Nice stay with family, we really enjoyed! Recommended
Översätt
Svar från boendet: Thank you for your valuable comments, which are very important to improve our service quality. I look forward to having the opportunity to welcome you again.
Gästanvändare
Svit med utsikt över kullen
Bodde på nov. 2023
Res med vänner
8 recension
5.0/5
Enastående
Publicerades 24 dec. 2023
#cheng
Översätt
Svar från boendet: 尊敬的賓客,您好!非常感謝您選擇入住蘇州太湖萬豪酒店並給予我們服務的肯定,酒店依太湖而建,在這裏您可以一覽太湖風光、千頃湖景、漫步於太湖藍,酒店毗鄰於周邊多個5A級景區,空氣清新,環境優美,景色怡人。我們誠邀您分享此次入住的體驗給到身邊的親朋好友,期待與您再次的相遇!
Gästanvändare
Gästrum - Bergsutsikt (2 sängar)
Bodde på dec. 2024
Familj
9 recension
5.0/5
Enastående
Publicerades 2 feb. 2025
房間比想象中的更寬敞,且一家三口入住,酒店房間內無論浴巾、毛巾還是牙刷牙膏都是三人份💕前台管家Niki 小曹在下榻期間的貼心細緻周到服務,以及11樓中餐廳包房請朋友聚餐的熱情服務,以及入住期間的最後一晚酒店的煙花秀,更是讓此次蘇州太湖萬豪住宿喜出望外❤️ 下回帶父母來蘇州,也一定首選蘇州太湖萬豪酒店
Översätt
6/15
Svar från boendet: 親愛的貴賓,感謝您花費寶貴的時間留下對我們的認可,酒店周邊的自然景點一直深受很多朋友的喜愛,是親子家庭遊、自駕遊客的不二之選。我們歡迎您的再次光臨。
Mixiaolu
Taihu Lake-view Twin Room
Bodde på feb. 2025
Familj
7 recension
5.0/5
Enastående
Publicerades 3 mars 2025
太湖邊的隱奢體驗!蘇州西山度假好去處 💁 服務暖心 前台Vivi小姐姐必須點名誇!check-in全程微笑服務,貼心推薦周邊玩法,説話温柔,熱情周到 🏨 設計控狂喜的時髦空間 大堂一整個高級感拉滿!挑高玻璃幕牆+幾何線條裝飾,隨手拍都是ins風大片,細節贏麻了! 🥐 早餐吃出幸福感 早餐時間到11點才結束,對度假來説太合適了!衝著網紅楓糖羊角就很值!外層酥到掉渣,內餡楓糖漿甜而不膩,搭配現磨咖啡秒穿巴黎街頭~現制蛋卷和紙皮燒麥也超能打! 🚗 自駕黨閉眼沖的神仙選址 酒店正對太湖萬頃碧波,開車10分鐘直抵西山景區,地下車庫全天候免費停車,晚上回程搖下車窗吹湖風,浪漫值爆表~ 睡進山水畫裏的五星級體驗,情侶或家庭出遊都滿分適配,已列入年度回購清單!🌟
Översätt
6/8
Svar från boendet: 親愛的貴賓,非常感謝您抽出寶貴的時間留下對我們的評價,酒店坐落於美麗的太湖之濱,探尋古典與時尚完美結合,您的滿意,是我們的動力,蘇州太湖萬豪酒店一直在這裏,見證您每次的喜悦與發現!
Jianjianzong
Gästrum - Bergsutsikt (2 sängar)
Bodde på feb. 2025
Familj
5 recension
5.0/5
Enastående
Publicerades 2 mars 2025
來西山 東山首選的酒店 已經第三次來了 天氣一温暖起來就很有度假的感覺 而且早餐湯麪一絕!床品也很舒服!還送了入住水果,特別是管家vivi生日當天還工作14小時給客人無微不至的照顧,大半夜消息都是秒回的,非常感謝!辛苦了!祝生日快樂!工作順利!
Översätt
6/8
Svar från boendet: 親愛的貴賓,非常感謝您抽出寶貴的時間留下對我們的評價,酒店坐落於美麗的太湖之濱,探尋古典與時尚完美結合,您的滿意,是我們的動力,蘇州太湖萬豪酒店一直在這裏,見證您每次的喜悦與發現!
Gästanvändare
Yuyang Mountain-View Double Bed Room
Bodde på jan. 2025
Familj
4 recension
5.0/5
Enastående
Publicerades 2 mars 2025
之前一直住的萬麗,畢竟萬麗以家庭親子為主,萬豪以商務為主,這次想換萬豪住,嗯,萬豪服務感覺比萬麗好很多誒~管家Joyce 提前有致電問有什麼需求,入住後也會詢問有什麼不滿意的地方,有問必答。還給我們升級了家庭房,小朋友睡在帳篷裏開心的不得了~玩的項目,游泳什麼的和萬麗都是通用的,兩家很近,很方便。就是早餐品類太少啦~
Översätt
Svar från boendet: 親愛的貴賓,感謝您花費寶貴的時間留下對我們的認可,酒店周邊的自然景點一直深受很多朋友的喜愛,是親子家庭遊、自駕遊客的不二之選。我們歡迎您的再次光臨。
Yizhixiaodongdongdong🍊
Taihu Lake-view Double Bed Room
Bodde på jan. 2025
Familj
3 recension
4.3/5
Mycket bra
Publicerades 25 feb. 2025
設施:酒店整體不錯,看上去比較新。康體中心的項目90%是額外收費的,其實不能完全算是酒店自身配套了 衞生:房間乾淨整潔,有一部電梯角落倒是不知道誰留下了紙巾等垃圾 環境:比較安靜,離西山和風景區不遠 服務:管家Coralee全程很有耐心,態度好,還加了微信發送了酒店入住訊息清單,以及周邊景點介紹,入住和退房送了小錦囊袋和小柿子掛件 較為欠缺的點是: 1.訂房套餐內包含的內容應當及時告知,比如小童體驗遊玩項目時間等。先是去了被告知當日週六小童俱樂部需自行付費遊玩,50元/人/小時;再是退房了才發現有的項目有固定時間,未能及時體驗 2.康體中心位置不在酒店內,距離酒店有一小段距離3.康體中心內服務人員處理問題效率較低,詢問和辦事都不能及時作出有效反應,態度還可以 4.中餐廳的菜品口味較重,蠻鹹的,持萬豪不同級別會員卡可享對應用餐折扣 總體而言:服務態度和設施環境是值得肯定的。但相較酒店評分五星級標準,還是有需要完善的地方
Översätt
Svar från boendet: 尊敬的貴賓,感謝您花費寶貴的時間留下對我們的評價,此次體驗並未達到您的預期,我們深表歉意。您的反饋對我們很重要,您提出的問題,已引起管理層的重視和相關部門的跟進。酒店位於美麗的太湖之濱,坐擁周邊眾多自然景點,空氣清新,景色怡人。期待您下一次的入住!