Tongli Lake Resort (Phase II)

Clean and comfortable hotel. Good location and near the tourist attraction.

We were happy with our stay here. The room was nicer than it looked online, and the hotel was really clean. There are playrooms for young children that are free (3 rooms with some different toys in each room). The rooms are a bit old and tired, but my 2 year old enjoyed playing there and requested UK hi back lots of times. For parents it is just great to have somewhere for your kid to play and have fun, especially as the weather was very cold when we went! Outside there is a play area and sand digging pit. Location is walking distance from Tongli old town. Restaurant does evening buffet, and buffet breakfast. The food is fine, more Chinese than western, my husband really liked it and my favourite part was the Beijing roast duck at dinner. The pool is warm, with floats and rubber rings to borrow. There is a little land train, it takes a 10 minute trip around the hotel grounds and the cost is 20RMB for one adult and child. For me it was very boring but my son loved it 😂 The staff are very warm and friendly, everyone is very professional. Each guest is connected to a butler on wechat before they arrive so you can easily send a message and get some help. Our butler is Yu Ting and she helped us very professionally. For me, the things the hotel can improve are (1) the animal petting zoo - by western standard the facilities for the animals are not very good, just concrete enclosure with hut. For foreigners, we do not really like this. (2) We had a problem with the other guests smoking in the hotel, eg in the coffee bar. When I complained to the staff they tried to stop the guests, but even though they repeatedly reminded them to stop, the other guests continued. In the end they arranged for me to move to a private room near the bar where I could avoid the smoking. I was very grateful that they found a solution for me and my baby, but I am speechless there are such guests who flagrantly break the rules and the hotel cannot stop them. We smelled smoke in some different public areas, so maybe this is a problem with several guests 🙁 Overall we are happy with our stay and it is a good place to spend a few days with kids.

暑假帶着孩子出來玩，選擇了同裏湖度假村，到了後沒有後悔這一決定，每個工作人員都很熱情，到前台辦理入住時工作人員幫我升級了房間，辦理好後會有管家介紹酒店的設施設備，我的管家是餘婷，服務很熱情，酒店的設施也很全，還可以喂小動物，房間挺大挺乾淨的，風景很美，附近也有同裏古鎮，步行就能到，是一個很完美的旅程，有機會還會再來~

路程：開車過來90公里，路程很輕鬆。 價格：攜程買的團購券，499含雙早；酒店提前聯繫確認，得知2大1小，擔心入住太擠，直接給升級了家庭套房，真是驚呆了，太豪華了，3個人一人一張床啊。 服務：管家楊軼晴全程跟進服務，有問題基本秒回和安排，這個服務可以的，絕對滿分。 設施：酒店內小童遊樂設施比較低齡化，還是適合帶6歲以下小朋友來玩。泳池、健身房、桌球、棋牌室、各種小型小童設施還是很齊全的。

同裏湖度假酒店，一家十幾年歷史的老牌五星級酒店。暑假好多酒店都約不上，臨時無意中選擇了這家酒店。沒想到會有意想不到的驚喜，首先到店以後直接給升級了湖景大床房，視野絕佳。房間和公區能看出是有年頭的酒店，但是維護的還行。尤其是管家馮鍾瑤，非常熱情，並且什麼問題都能及時迴應和得到有效解決，而且時刻關注你的需求，總之服務很到位！略有不足就是小童樂園相對簡單了一些，房間空調年代久了效果稍微差了點，但是我們可以接受！

週五帶着孩子出來遊玩，本來定的舒適大床房，到了之後給升級成套房了，房子非常大，太舒服啦。孩子也非常開心，在房間一圈圈跑。而且酒店有專門的管家，對接我們的管家叫婷婷，服務非常好，去之前就聯繫我要不要加嬰兒床，圍擋等。到了之後還給介紹了酒店的旅遊設施服務，包括各種餐飲提醒。走的當天，我們因為孩子還小，中午正好在睡覺，還貼心的給延遲退房2小時，服務太好了。總之，這是一次非常滿意的親子酒店旅遊！ 設施：酒店🏨有多種遊樂設施，室內游泳館、蹦床、積木房、滑梯等遊樂設施，適合不同年齡段的孩子。 環境：給安排的湖景套房，視野非常好！ 服務：服務非常滿意，專門管家各種温馨提醒！