Wyndham Grand Suzhou Fenhu

The staff at the Wyndham was very nice. The breakfast food was quite good, and our room was spacious and clean. The beds were super comfortable. The hotel is on a nice lake with good views and walking or biking paths. The hotel has tandem bikes available to borrow. Other than the lake, there aren't a lot of options of things to do in the area, so come only if you're looking for a quiet getaway. There are some good Chinese restaurants nearby. The swimming pool is very, very cold. They should consider heating the pool, our kids were hoping to do a lot of swimming but couldn't stand being in the pool for very long. There was also some noise each night we were there--families being noisy in the hallway or music playing (not sure if it was from the street or from an event at the hotel). It got quiet each night by 9:30pm. Lastly, the rooms have several lights that come on with a motion sensor around the entryway and bathroom. This sounds like a nice idea but it is terrible for those who actually sleep in the room. Every time someone gets up at night to go to the bathroom, the lights go on--very annoying.

入住前一天，大堂經理徐波就聯繫詢問房間的要求和入住時間，貼心地幫我們安排了視野超好的房間，入住當天也發消息提醒注意大風天氣。酒店設施各方面都非常好，游泳池很乾凈，遊兩圈燃燃脂肪，迎接豐富的自助晚餐，刀魚餛飩 招牌豬手都很好吃，還有三文魚 甜蝦刺身，各種水果 甜品 飲料，很值！餐畢帶孩子遊樂園玩一玩消食。第二天早上環湖騎行，風景好，心情也好！非常開心的旅行，下次還來！

服務：前廳部的徐經理服務實在太貼心了！好久沒遇到這麼負責任的酒店從業人員了，瞬間感覺這家酒店的五星級實至名歸！ 衞生：非常好！ 環境：超級適合家庭騎行和度假，上海開過來就一個小時！ 設施：棒棒！