Element Suzhou Science and Technology Town

Now, I can sit here and tell you that we’re staying in an eco-friendly hotel that even though you’re inside its high glass windows gives you an outdoor vibe. I can even sit and talk about the saline pool, its state-of-the-art gym and list all the amenities; and I can even talk about the number of rooms and the fact that as we speak there’s an international summit going on here. Somehow that won’t speak about my experience here at this hotel. Elements (by Westin) Suzhou Science & Technology Town does have all of the above BUT what I love about this hotel is its Staff. I love the fact that they seem to be always be here. I somehow believe that they live onsite because they’re always around. In the morning, even before I enter the Salon I hear, “Nǐ hǎo Marsha” from the Breakfast Host, followed up by the nice lady in the Salon, smiling at me and ushering me to the coffee machine, while handing me my 2 brown sugar packs. She knows my morning habits so quickly. Not only that, because they knew Peter was missing from my breakfast table for a few mornings, they now signal to me with take away containers for Peter, to have his breakfast in the room. When we need to go anywhere the young ladies at the Front Desk (no matter which Shift) are always either asking us where we need to go so that they can call a CASH taxi to get us to our destination. One of them even came with me one day to the Bank of China’s ATM and sat in the taxi while I went in and conducted my business and accompanied me to the Campus to visit Jon-Marc. Yesterday, one of them even used her own Didi account to get us transportation back to the hotel and we reimbursed her (and walked away while she was trying to give us back our change because we knew she wouldn’t have taken the Tip as is their custom). How else could we have shown her how grateful we were for her kind gesture? Then there is Simon Jiang, the General Manager, who speaks perfect English and is always there to assist and offer suggestions of things to do and places to go. Simon was the one who actually explained to me that you can’t just walk into a pharmacy and get anything without a prescription. What I can tell you is that even though he is the GM he is always on hand assisting the staff with their work. Even though there is a clear hierarchy here, he takes off his jacket and assists in the kitchen, you can sometimes see him helping the older ladies bring out the heavy equipment (if needed) when they’re cleaning the floors, clear tables, etc. Or Alex Ju, the Assistant General Manager, who accompanied Peter and I to the hospital and stayed and spoke with the doctor and the international insurance department on our behalf (in Mandarin) to make everything a little easier for us. These people are the ones who have made my stay here memorable and I can honestly say that its because of them that I would recommend Elements by Westin in Suzhou to ANYONE who wanted a place to stay without hassle and with a host of helpful, courteous, friendly staff. It has been my pleasure having encountered such warm, friendly, delightful and gentle human beings.

真的不錯，家庭出遊兩孩子1.5米的床兩張可以的，剛開始還擔心沒有人氣，實際過去都差不多也要滿房了，前台很熱情服務很好，外賣也很快安排機器人送到房間門口，給力的！ 早餐也很豐富，孩子們玩的很開心，健身房晚飯後去運動，很好，下次去蘇州還會繼續選擇這家酒店！

在南方潮濕的季節入住源宿酒店，非常舒適，乾淨衞生，環境雅緻，依水而建，室內不潮濕，餐飲多樣，中西合壁，還有當地特色風味。

酒店環境超棒，體驗特別好，管家有求必應，期待下一次再來。

酒店總體來看不錯，位置在郊區，周圍很靜，離市中心挺遠，周圍沒什麼景點，硬件配置可以，健身房，書吧都不錯，而且床夠大，夠軟，挺舒服。 但上電梯刷卡很麻煩，而且酒店的備品需要自己去前台要，你不要他不主動給，房間蚊子很多，我們入住時衹要了拖鞋牙刷，沒想到房間有蚊子，就忘要蚊香和驅蚊液，導致我們一晚上都沒睡好，半夜起來打蚊子，給前台打電話送蚊香，還是不好用，蚊子圍着頭叫根本睡不着，又給前台打電話送驅蚊液。 總體來説，睡前對酒店感覺不錯，睡後被蚊子折騰了一夜，前台服務人員明知房間裏有蚊子為什麼不主動提供蚊香和驅蚊液。差評！

又一個寶藏酒店，它就是蘇州Element源宿酒店！ 一走進酒店大堂，就被那寬闊的空間和優雅的裝飾所吸引。🛏️而我的房間更是讓我眼前一亮，寬敞明亮，温馨的色調和舒適的傢俱，彷彿讓我回到了家中。床品柔軟舒適，一夜好眠讓我精神飽滿。 值得一提的還有酒店的服務。每一位員工都親切熱情，讓我感受到了無微不至的關懷。特別要提的是李海英 Ava Li，她的熱情接待讓我印象深刻，無論是入住還是離店，都讓我感受到了家的温暖。❤️ 酒店的自助餐🍽️也是一大亮點，菜品種類豐富，每一道菜都讓我回味無窮。而早餐的選擇也是琳琅滿目，西式和中式菜餚應有盡有，開啟了我美好的一天。

酒店周邊環境比五年前有太多變化，值得一遊。

房間呃比較大，設計新式，規模宏大。佈局清新，大氣。紙張好，有機器人服務，卧房舒適，如果有個浴缸就好了。

房間非常乾淨，前台服務非常熱情，早餐不錯，推薦！