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Verifierade recensioner
Läge och interiör9.6
Bekvämligheter9.5
Service9.5
Renlighet9.7
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Alla recensioner(4470)
Positiva recensioner(4372)
Recensioner med foton/video(1002)
Utsökt frukost(328)
Vänlig personal i receptionen(156)
Fin utsikt(114)
Nära tunnelbana(100)
Utmärkt pool(52)
Lyxigt(51)
Fantastiskt afternoon tea(25)
Negativa recensioner(98)
Yu
Rum Deluxe King
Bodde på jan. 2025
Affärsresenärer
9 recension
10.0/10
Enastående
Publicerades 4 mars 2025
One of the best hotels I have stayed at in China. Everything was perfect.
Översätt
Svar från boendet: Dear guest,We are delighted that you have had an enjoyable stay with us and thank you for sharing all the fantastic comments with us. We will certainly share your comments with our colleagues as we are committed to continue with what we do best. Our team here is looking forward to welcome you back to the Shangri-La Hotel Suzhou, Yuanqu on your next trip.
WilliamTang88
Rum Deluxe King
Bodde på okt. 2024
Par
1 recension
9.0/10
Utmärkt
Publicerades 16 jan. 2025
Location is great.
Concierge staff , Gavin has been very helpful in organizing a one day trip for us. His service is excellent.
Översätt
Svar från boendet: We are delighted that you have had an enjoyable stay with us and thank you for sharing all the fantastic comments with us. We will certainly share your comments with our colleagues as we are committed to continue with what we do best. Our team here is looking forward to welcome you back to the Shangri-La Hotel Suzhou, Yuanqu on your next trip.
Anonym användare
Rum Deluxe King
Bodde på nov. 2024
Affärsresenärer
75 recension
10.0/10
Enastående
Publicerades 12 dec. 2024
Hotel is good for business. View is good to see at night and day. Can come back
Översätt
Svar från boendet: Dear valued guests,We are delighted that you have had an enjoyable stay with us and thank you for sharing all the fantastic comments with us. We will certainly share your comments with our colleagues as we are committed to continue with what we do best. Our team here is looking forward to welcome you back to the Shangri-La Hotel Suzhou, Yuanqu on your next trip.
Anonym användare
Rum Deluxe King Horizon
Bodde på apr. 2025
Par
3 recension
9.0/10
Utmärkt
Publicerades 5 maj 2025
The room was clean and well equipped. The staff was very welcoming and the service was exceptional.
Översätt
Svar från boendet: Dear guest,We are delighted that you have had an enjoyable stay with us and thank you for sharing all the fantastic comments with us. We will certainly share your comments with our colleagues as we are committed to continue with what we do best. Our team here is looking forward to welcome you back to the Shangri-La Hotel Suzhou, Yuanqu on your next trip.
Lee Chooi
Rum Deluxe King
Bodde på mars 2025
Par
10 recension
9.5/10
Otroligt
Publicerades 19 apr. 2025
Room is clean and comfortable, however air conditioning is slow responding to the desired setting. Breakfast is lacking vegan/vegetarian selections.
Översätt
Svar från boendet: Dear guest, thank you for choosing Shangri-La Yuanqu,Suzhou. The hotel is located in the center of the vibrant Suzhou Industrial Park Central Business District. Thank you so much for your feedback. We will continue to improve and look forward to providing you with a superior experience during your next visit.
Gästanvändare
Rum Deluxe King
Bodde på dec. 2024
Familj
1 recension
9.0/10
Utmärkt
Publicerades 6 jan. 2025
Room is clean, good and comfy. The services are tip top especially the waitress at the service lobby.
Översätt
Svar från boendet: We are delighted that you have had an enjoyable stay with us and thank you for sharing all the fantastic comments with us. We will certainly share your comments with our colleagues as we are committed to continue with what we do best. Our team here is looking forward to welcome you back to the Shangri-La Hotel Suzhou, Yuanqu on your next trip.
Yew Guan
Rum Deluxe King
Bodde på sep. 2024
Affärsresenärer
6 recension
8.0/10
Mycket bra
Publicerades 16 okt. 2024
such a great location walking distance to malls, room housekeeper is nice and the room is clean.
Översätt
Svar från boendet: Dear valued guests, thank you for choosing Shangri-La Yuanqu,Suzhou. Twin Towers. The hotel is located in the heart of the vibrant Suzhou Industrial Park Central Business District, and is an integral part of Xuji Grand Plaza complex. A short stroll from the hotel takes you to Jinji Lake Scenic Area, Suzhou International Expo Center, Suzhou Cultural and Art Center, and the city's subway Line 1, providing easy access to Suzhou's top attractions.
Queena Sim
Rum Deluxe King
Bodde på aug. 2024
Affärsresenärer
4 recension
10.0/10
Enastående
Publicerades 9 dec. 2024
This is 5 Star Service Hotel, as all facilities, service, cleanliness, etc, I would said it is very good 👍
I very enjoyed while staying here.
This is very recommended for u for family / business trip here.
Översätt
Svar från boendet: Dear valued guests, thank you for choosing Shangri-La Yuanqu,Suzhou. The hotel is located in the center of the vibrant Suzhou Industrial Park Central Business District. Thank you so much for your positive feedback. It is our pleasure to have served you and we are delighted that you had an enjoyable stay. Your satisfaction is our top priority!
Samuel Houten
Deluxe-tvåbäddsrum
Bodde på feb. 2025
Affärsresenärer
5 recension
10.0/10
Enastående
Publicerades 19 mars 2025
Love this hotel for many reason.
Översätt
Svar från boendet: We are delighted that you have had an enjoyable stay with us and thank you for sharing all the fantastic comments with us. We will certainly share your comments with our colleagues as we are committed to continue with what we do best. Our team here is looking forward to welcome you back to the Shangri-La Hotel Suzhou, Yuanqu on your next trip.
Valeriia
Deluxe-tvåbäddsrum
Bodde på sep. 2023
Familj
10 recension
9.0/10
Utmärkt
Publicerades 1 nov. 2023
The hotel is very conveniently located, very close to the Jinji lake and the shopping mall, lots of places to eat nearby. The room was spacious and bright. A nice bathtub, welcome fruits. The pool water was warm and clean, without the specific disinfectant smell.
However there was no bathrobe, slippers, toothbrush etc provided for the kid, even though we stayed as a family and the receptionist clearly saw a child when we were checking in. I had to go and ask for them myself.
Översätt
Svar från boendet: Dear Guest: We are delighted that you have had an enjoyable stay with us and thank you for sharing all the fantastic comments with us. We will certainly share your comments with our colleagues as we are committed to continue with what we do best. Our team here is looking forward to welcome you back to the Shangri-La Hotel Suzhou, Yuanqu on your next trip.
Gästanvändare
Rum Deluxe King
Bodde på dec. 2024
Affärsresenärer
23 recension
10.0/10
Enastående
Publicerades 7 feb. 2025
Rosy is good with hospitality!
Översätt
Svar från boendet: Dear guest,We are delighted that you have had an enjoyable stay with us and thank you for sharing all the fantastic comments with us. We will certainly share your comments with our colleagues as we are committed to continue with what we do best. Our team here is looking forward to welcome you back to the Shangri-La Hotel Suzhou, Yuanqu on your next trip.
Gästanvändare
Rum Deluxe King
Bodde på juli 2023
Ensamresenärer
1 recension
10.0/10
Enastående
Publicerades 21 aug. 2023
A beautiful hotel with super big rooms that give you the best feel out of money. Hotel is gracious enough to allow late check outs, with high quality amenities, very nice gym and swimming pool. Breakfast is more Chinese style but acceptable and delicious.
Översätt
Svar från boendet: Dear Guest,We are delighted that you have had an enjoyable stay with us and thank you for sharing all the fantastic comments with us. We will certainly share your comments with our colleagues as we are committed to continue with what we do best. Our team here is looking forward to welcome you back to the Shangri-La Hotel Suzhou, Yuanqu on your next trip.
Gästanvändare
Deluxe-tvåbäddsrum
Bodde på dec. 2024
Familj
2 recension
10.0/10
Enastående
Publicerades 20 jan. 2025
设施:ok
卫生:ok
环境:ok
服务:ok
Översätt
Svar från boendet: 尊敬的賓客,我們非常榮幸您對酒店的服務十分滿意,您的滿意將是提升我們服務的最大動力。蘇州園區香格里拉誠摯地期盼您的再次光臨!
leach
Svit Executive King
Bodde på feb. 2024
Ensamresenärer
1 recension
10.0/10
Enastående
Publicerades 2 mars 2024
I have stayed here many times. It is an excellent hotel in every aspect.
Översätt
Svar från boendet: We are delighted that you have had an enjoyable stay with us and thank you for sharing all the fantastic comments with us. We will certainly share your comments with our colleagues as we are committed to continue with what we do best. Our team here is looking forward to welcome you back to the Shangri-La Hotel Suzhou, Yuanqu on your next trip.
Gästanvändare
Rum Deluxe King
Bodde på okt. 2023
Par
5 recension
8.5/10
Mycket bra
Publicerades 7 jan. 2024
We stayed here for only 1 night, the hotel was really nice, spacious and very comfortable room; big bed, mini fridge, bath.
Staff were also very friendly and helpful. Breakfast was fine, slightly limited.
The hotel is also about 25 minute car journey from the centre.
Översätt
Svar från boendet: Thank you for the feedback on your recent stay experience and we have taken note of all your valuable comments. We have share your comments with our team here and look forward to welcome you back to experience the new changes that we have made in the Horizon Club Lounge offerings.