No.88 Donghuan Road, Suzhou Industrial Park, Suzhou, Jiangsu, ChinaVisa hotellinformation
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Gästrecensioner
4.7/5
Enastående
9268 recension
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Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.7
Service4.8
Renlighet4.8
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Alla recensioner(9268)
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Utsökt frukost(1715)
Vänlig personal i receptionen(800)
Lätt att ta sig runt(715)
Praktisk parkering(260)
Utmärkt för affärsresor(214)
Nära tunnelbana(188)
Har familjerum(72)
Utsökt buffé(60)
Negativa recensioner(165)
Jarred1
Gästrum (Dubbelsäng)
Bodde på aug. 2024
Par
1 recension
4.5/5
Utmärkt
Publicerades 8 okt. 2024
The breakfast needs an upgrade ,more western options would be a great start
Översätt
Svar från boendet: ❤親愛噠朋友,沒能照顧好您,是小朋的過失,小朋感到慚愧,向您表示真誠的歉意!您的反饋是我們最寶貴的財富,小朋一定盡全力馬上改進的,目前我們已通知客房部加強房間異味的處理,也通報了餐飲經理關於頭髮問題,對相應部門及員工做出處罰和整改,也懇請小主再給小朋一次機會,讓小朋有所彌補,希望為您創造更多的美好哦!
Antares AM
Superior Parent-child Room
Bodde på feb. 2024
Res med vänner
47 recension
4.7/5
Otroligt
Publicerades 20 mars 2024
We had a beautiful experience in our short stay in Suzhou. We stayed in Hampton coz it’s near to many attractions in the city.The breakfast was also satisfying. The room is clean and the staffs are attentive. It would have been better if there was a bidet in the bathroom.
Översätt
Svar från boendet: Dear, thank you for your comments and put forward your opinion, due to some deficiencies missing parts let you stay in some deficiencies, really very sorry! Your suggestion is the only way to keep us moving forward. We constantly remind ourselves: the service is endless! I'm sure you'll have a new and better experience the next time you check in! Have a nice life!
Angie
Superior Parent-child Room
Bodde på maj 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 12 juni 2024
We had a wonderful experience here. The staff are very friendly and go above and beyond. When we did our laundry, one of the staff members insisted on helping us fold the laundry. There are some staff members who speak English. The hotel provides unlimited free water bottles. Breakfast was delicious and had both Chinese and American dishes.
Översätt
Svar från boendet: ❤Thank you for your 5-point praise, your company and support. I hope you can treat Huanpeng as your second home away from home in the future. All your praise is the driving force for Xiaopeng to move forward. We will unswervingly let more friends know about us with more attentive and caring services. Xiaopeng is very much looking forward to your visit and experience again!
Gästanvändare
Cozy Double Room
Bodde på apr. 2024
Ensamresenärer
10 recension
4.0/5
Mycket bra
Publicerades 17 maj 2024
spacious nice rooms, solid chinese style breakfast but quite unattractive location, altjough not too far ( nor too close) to.SIP or historical.downtown.
Översätt
Svar från boendet: Thank you very much for your feedback, um Why isn't it 5 stars? It must be that Xiaopeng's work is not good enough, Little friends, we will make every effort to improve the service quality even higher. We sincerely invite you to stay again, and there are more surprises waiting for you to experience!
Cheng San
Cozy Double Room
Bodde på apr. 2024
Res med vänner
49 recension
4.5/5
Utmärkt
Publicerades 16 juli 2024
Friendly and helpful stuff, breakfast was conveniently located beside the hotel
Översätt
Svar från boendet: ❤感謝您選擇蘇州金雞湖希爾頓歡朋酒店與歡小朋相遇,真的很開心激動!酒店提供舒適的房間,為您提供豐富美味的健康熱早餐,還有免費的停車場,對於給您帶來的小遺憾,歡小朋感到深深的自責,不過同時期待您的下次光臨,歡小朋一定給您帶來更加美好的入住體驗-----努力工作的歡小朋
Gästanvändare
Cozy Double Room
Bodde på nov. 2023
Ensamresenärer
14 recension
4.7/5
Otroligt
Publicerades 6 jan. 2024
The hotel staff were very friendly, and some could speak English. My hotel room was super clean, including the carpets, linen, and bathroom. In the morning, breakfast was buffet, and there were many choices. Five hours after checking out of the hotel, I realized that I had left my cap in the hotel so I called the hotel front desk and they made sure that the cap was delivered to my apartment. The hotel is located near Jinji lake and Suzhou centre plaza mall, but there are a lot of construction projects going on around the hotel.
Översätt
Svar från boendet: Thank you very much for your recognition of the hotel's service! We are very pleased to provide you with a pleasant stay. We are always committed to providing you with the highest quality service and the most comfortable accommodation. Your praise of the hotel is our greatest encouragement.We hope you to visit our hotel in the future! -- Looking forward to your Little Hampton
Gästanvändare
Superior Parent-child Room
Bodde på mars 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 8 apr. 2024
Receptionist very helpful with our needs and lack of languages 😆
Översätt
Svar från boendet: Thank you for choosing Hilton Suzhou Jinji Lake Huanpeng Hotel to meet HuanXiaopeng. I am really happy and excited ~ ~ ~ The hotel room is very new and clean, providing guests with rich and delicious healthy hot breakfast and free parking lot ~ ~ ~ I look forward to your stay again! ————— Happy little friends who work hard.
Glanlin
Gästrum (Dubbelsäng)
Bodde på dec. 2024
Affärsresenärer
9 recension
5.0/5
Enastående
Publicerades 24 jan. 2025
It is very good.
Översätt
Svar från boendet: ❤感謝您的5分好評,感恩您的陪伴與支持,希望您以後可以將歡朋當做您出門在外的第二個家,您所有的讚譽都是小朋前進的動力,我們也將堅定不移地以更加用心貼心的服務,讓更多的朋友知道我們,小朋非常期待您的再次光臨和體驗哦!
Gästanvändare
Cozy Double Room
Bodde på apr. 2024
Affärsresenärer
2 recension
4.0/5
Mycket bra
Publicerades 10 maj 2024
the overall score is above the average.
Översätt
Svar från boendet: Little Huan thank you very much for your good comments. Little Huan is so happy to see that you have such a positive attitude towards our service. I am very glad that you can feel our warm service in Little Huan's home, huan children are looking forward to your arrival every day Oh, I hope our efforts to make you more love and trust us, looking forward to meeting you again! Happy Kids
Gästanvändare
Superior Parent-child Room
Bodde på maj 2024
Par
1 recension
4.5/5
Utmärkt
Publicerades 9 juni 2024
Excellent. Exceeds my expectation
Översätt
Svar från boendet: Thank you for staying. I'm sorry that I didn't get your five-point praise. Every guest comes to Huanpeng, and the friends will provide meticulous service, such as a breeze, such as warm sunshine, such as continuous running water. During the Spring Festival, the temperature in Suzhou rose, and the hotel is central air-conditioned, so it can only provide unified heating. I'm really sorry that it didn't make you 100% satisfied. Thank you for your suggestion. We will try our best to improve it and look forward to your next visit.
Anastasia
Cozy Double Room
Bodde på okt. 2022
Affärsresenärer
5 recension
5.0/5
Enastående
Publicerades 18 nov. 2022
I really liked to stay at Hampton by Hilton hotel in Suzhou. The facilities, equipment and environment in particular are excellent. The breakfast is included, big choice of food. The stuff is very friendly and helpful. There are a lot of Chinese guests at the hotel. But as a foreigner, I would like to add that it is easy to stay here for foreign guests as well, because the stuff of the hotel try to help with all the issues and it becomes really comfortable to live at the hotel. I would like to thank in particular the administrative person, Melody, for her kind help to me as a guest of the hotel with administrative registration.
Also, the room is very clean, the view from the window very beautiful, can see the river and the center of Suzhou, the hotel room is beautiful and comfortable, also here is a comfortable table and chair for working on computer if needed. I enjoyed my stay at this hotel and highly recommend it to other guests.
Översätt
Svar från boendet: ❤ Our friends are very moved to see your appreciation of Hilton's friends. Each of our employees represents Huanpeng's service philosophy: so everything we do, we hope you can be satisfied. Tired when I want to stop and rest my feet, the first thing that comes to my mind is Huan Xiao Peng, can provide you with quality service is our honor, look forward to meeting with you again -- look forward to your Huan Xiao Peng
Joao Roberto
Superior-rum i queensize
Bodde på jan. 2023
Familj
3 recension
4.7/5
Otroligt
Publicerades 19 mars 2023
Move location but a little bit loud, besides a busy road.
Hotel really clean, nice and friendly staffs.
Better than I have expected. Close to metro's station.
Översätt
Svar från boendet: Thank you for staying at Hampton by Hilton Suzhou Suzhou Jinji Lake, your satisfaction is our goal, exceeding your expectations is our ultimate goal, very sad, Huan Xiaopeng did not get your full score, but Huan Xiaopeng will always move forward, do not forget the original intention, welcome you to come again!
Gästanvändare
Cozy Double Room
Bodde på juli 2022
Par
26 recension
4.2/5
Mycket bra
Publicerades 20 aug. 2022
Nice furniture.
Decent breakfast.
10-minute walk from subway station (aprox.)
We found the air conditioner in the corridors and room turned off which was a bit disappointing in the midst of the heat during summer time.
Översätt
Svar från boendet: I hope you can give me a chance to make up for it. Next time, I will let you have a different experience. It is also a great pity that you did not enjoy the experience of staying here. Happy friends attach great importance to the suggestions of each guest, we will continue to work hard to improve. Not to lose
Gästanvändare
Cozy Double Room
Bodde på mars 2023
Affärsresenärer
47 recension
3.7/5
Publicerades 28 juni 2023
Very old hotel, not very clean
Location is good
Rest not much to write
Översätt
Svar från boendet: ❤ Thank you for staying at Hampton by Hilton Suzhou Suzhou Jinji Lake, your satisfaction is our goal, exceeding your expectations is our ultimate goal, very sad, Huan Xiaopeng did not get your full score, but Huan Xiaopeng will always move forward, do not forget the original intention, welcome you to come again! -----May you be happy little friend
Kok Mun
Cozy Double Room
Bodde på nov. 2023
Familj
21 recension
4.2/5
Mycket bra
Publicerades 26 dec. 2023
We are happy with this hotel
Översätt
Svar från boendet: 感謝客人朋友您對酒店很中肯的評價,感謝您分享自己的入住體驗給更多的朋友。歡小朋也很抱歉未能給您一個滿分體驗,在入住期間有任何問題即可聯繫前廳工作人員及時幫您解決,期望客人您再次入住時,我們能做到您心中的滿分。