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Verifierade recensioner
Läge och interiör9.2
Bekvämligheter9.1
Service9.3
Renlighet9.2
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Alla recensioner(1087)
Positiva recensioner(1036)
Recensioner med foton/video(127)
Lätt att ta sig runt(87)
Elegant miljö(69)
Vänlig personal i receptionen(41)
Stora rum(35)
Praktisk parkering(35)
Nära naturskönt område(24)
Utmärkt för affärsresor(23)
Duschen var svår att använda(16)
Negativa recensioner(51)
Matteo Montaldo
Rum i queensize
Bodde på dec. 2024
Par
16 recension
8.0/10
Mycket bra
Publicerades 30 jan. 2025
Very nice hotel. In front of the hotel there was also a little celebration and market for the ***** New Year celebrations.
Översätt
Svar från boendet: Happy New Year, thank you for your detailed review from afar, your opinion is very important to us! We will continue to provide our customers with the quality products and services, and look forward to your next visit!
Joy Dang
Elegant Twin Room
Bodde på sep. 2024
Res med vänner
4 recension
9.5/10
Otroligt
Publicerades 1 nov. 2024
Good location, room is big and clean. The vibe is nice with beautiful decoration at the lobby. You need a Chinese number to connect Wifi.
Översätt
Svar från boendet: Dear guests, thank you for coming from afar. What we can do is to provide you with the most considerate care through our service. All staff of our hotel will continue to strive and look forward to your next visit!
Gästanvändare
Rum i queensize
Bodde på jan. 2025
Par
5 recension
8.5/10
Mycket bra
Publicerades 12 feb. 2025
Hotel is situated in great spot. Very lively area and beautiful canals. Not to far from the subway. Room is nice and big, and clean. It would appear that they are busy with some general maintenance. I did note that the carpets in the corridors are not cleaned daily, and appear dirty. But the rooms are clean so it was not a deal breaker.
Översätt
Svar från boendet: First of all, thank you for choosing our hotel, it is our honor. Secondly, we are sorry that you did not have a comfortable stay during stay. It is our loss. We will reflect your valuable opinions to our superiors truthfully. We look forward to providing you with a different stay experience next time We wish you a pleasant life!
Anonym användare
Rum i queensize
Bodde på okt. 2024
Par
10 recension
8.5/10
Mycket bra
Publicerades 16 nov. 2024
Booked a non smoking room but the room smell horrible with heavy cigarette smoke smell and there’s even ashtray in the room?
Booked 3 nights here but thankfully front desk suggested that we could cancel our booking. We ended up staying just 1 night.
But no doubt this is a very convenient location with everything just right smack outside
Översätt
Svar från boendet: 尊敬的賓客您好!非常感謝您的入住和詳細點評,您的意見對我們非常重要!細節服務一直是我們尤為關注的重點。我們會堅持為我們客户獻上最優質的產品和服務,期待您再次光臨,祝願您和家人身體健康天天開心。
Anonym användare
Elegant Twin Room
Bodde på sep. 2024
Familj
6 recension
6.5/10
Publicerades 30 okt. 2024
Room apparently kinda small with fully equipped amenities and facilities.
Bed and pillow was comfy enough, the only thing is the toilet bowl can’t flush right after one person using it.
Översätt
Svar från boendet: 尊敬的賓客您好!非常感謝您的入住和詳細點評,您的意見對我們非常重要!細節服務一直是我們尤為關注的重點。我們會堅持為我們客户獻上最優質的產品和服務,期待您再次光臨,祝願您和家人身體健康天天開心。
Anonym användare
Elegant Twin Room
Bodde på feb. 2024
Familj
1 recension
8.5/10
Mycket bra
Publicerades 24 mars 2024
There are several small shops in the hotel below, and it is easy to find meals and shopping.
Översätt
Svar från boendet: 親愛的賓客,非常感謝您的入住和讚賞!很高興能為您的差旅帶來美好的時光,白玉蘭是錦江集團旗下優選服務酒店,致力於打造酒店世界的人文咖,把精緻,時尚,具有儀式感的品牌精神傳達給用户,堅信您的每一次到來小蘭都會給您帶來不同的體驗。期待與您再次相遇。
Jiet Ying
Rum i queensize
Bodde på okt. 2024
Par
9 recension
6.0/10
Publicerades 25 nov. 2024
Dusty hotel, old furnitures. Location near a lot of food place
Översätt
Svar från boendet: Thank you for your valuable feedback and for pointing out our deficiencies. We apologize for the unpleasant stay experience you had. We deeply regret the shortcomings in management and will make timely corrections. We apologize to you again and wish you a pleasant life!
Jim Chng
Elegant Twin Room
Bodde på jan. 2024
Res med vänner
13 recension
10.0/10
Enastående
Publicerades 3 apr. 2024
All good, location and all. with friends travel nice. good food
Översätt
Svar från boendet: Dear guest, thank you very much for your stay and appreciation! Looking forward to your next visit and wishing you a happy day!
Gästanvändare
Elegant Twin Room
Bodde på aug. 2024
Res med vänner
22 recension
10.0/10
Enastående
Publicerades 11 okt. 2024
Perfectly located hotel with very kind staff always happy for helping
Översätt
Svar från boendet: Dear guest, hello! Thank you for choosing to stay at our Magnolia Hotel and giving such a high rating to Xiaolan Hotel. Being able to provide you with such a great stay experience is our greatest motivation, and we are also honored to provide you with the highest quality service. Looking forward to your visit again and wishing you a happy life. Magnolia Hotel is dedicated to serving you better.
Anonym användare
Elegant Twin Room
Bodde på feb. 2024
Familj
2 recension
8.0/10
Mycket bra
Publicerades 1 juni 2024
Good location around that so many shop and restaurant. The hotel is clean and comfortable
Översätt
Svar från boendet: 感謝您對我們酒店的支持!您的滿意是對我們最好的肯定!本店為舒適型酒店,設施齊全,乾淨衞生 。為您提供優質的服務!酒店位於蘇州姑蘇區屬於古城區,旁邊300米就是網師園,周邊小吃街、商業街均在1千米內!酒店門前有免費停車場,交通便利!敬請多提寶貴意見,期待您的再次光臨!
Gästanvändare
Rum i queensize
Bodde på mars 2024
Ensamresenärer
18 recension
8.0/10
Mycket bra
Publicerades 19 juni 2024
Everything is good. Very convenient and good selection of restaurants around.
Översätt
Svar från boendet: 尊敬的賓客,感謝您對我們小蘭的讚美,您遠道而來,我們能夠做到的就是,希望通過我們的服務給您最貼心的關懷,我們酒店就在蘇州古典私家園林網師園對面,地鐵四號線三元坊站附近,我們酒店全體人員將再接再厲,期待您的再次光臨!
Lil Lilian
Rum i queensize
Bodde på okt. 2024
Familj
2 recension
10.0/10
Enastående
Publicerades 14 nov. 2024
Good location
many food around
Översätt
Svar från boendet: Thank you very much for your kind words about Xiao Lan. Your comfort and satisfaction are our motivation. We appreciate your kind sharing and will continue to ourselves. We wish you a pleasant life.
Gästanvändare
Rum i queensize
Bodde på okt. 2024
Ensamresenärer
11 recension
9.0/10
Utmärkt
Publicerades 7 nov. 2024
All is good at this hotel.
Översätt
Svar från boendet: Thank you very much for your review of Xiao Lan. Your comfort and satisfaction are our highest pursuit. We appreciate your kind sharing and will continue to ourselves. We hope that your next visit will bring you new surprises and emotions.
Gästanvändare
Elegant Twin Room
Bodde på okt. 2023
Res med vänner
22 recension
10.0/10
Enastående
Publicerades 6 jan. 2024
Everything went good, the place was clean and comfortable, very close to the center, we had a nice stay!
Översätt
Svar från boendet: Hello, distinguished guests! Thank you for choosing to stay in our Magnolia Hotel, to give you such a good stay experience is our biggest motivation, and we are also honored to provide you with the best service. Looking forward to your visit again, I wish you a happy life. Magnolia Hotel Heart for you better.
Hoàng
Elegant Twin Room
Bodde på aug. 2023
Res med vänner
3 recension
6.0/10
Publicerades 9 sep. 2023
The room was okay, but the staff’s attitude were disappointing. :(( receptionist showed me no gratitude.
Översätt
Svar från boendet: Dear guests, thank you for choosing Xiaolan Home Hotel, I am sorry not to provide you with a satisfactory experience, see your comments, we are very grateful! For your question, we have been given enough attention, in the future work, we must strengthen the training of staff, so that every magnolia are excellent! Hope you can see our progress next time you check in! Look forward to your next visit!