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Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.5
Service4.7
Renlighet4.7
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Negativa recensioner(46)
YunaYeap
Deluxe-dubbelrum
Bodde på juni 2024
Par
12 recension
5.0/5
Enastående
Publicerades 30 juli 2024
Our stay at Suzhou Marriott Hotel was pleasant. The room was huge, clean, and the bed was so comfortable. The aircon was cold enough, really efficient, especially during summer. The only downside is the fridge and the safe were both not working. We stayed in room 3203, and the housekeeping lady on our floor was kind and friendly. Would love to return again one day.
Översätt
Svar från boendet: Dear guest, hello! Thank you for choosing to stay at Suzhou Marriott Hotel. Your satisfaction with all aspects of the hotel is our driving force. Considerate service is what we should do. It is because there are more and more friends like you who support us, which makes Suzhou Marriott Hotel better and better. We look forward to your visit again, thank you!
Chua Wei Boon
Premier Room - med utsikt (2 sängar)
Bodde på okt. 2024
Familj
5 recension
4.0/5
Mycket bra
Publicerades 23 jan. 2025
Strategic location as it is near the stadium where we could just walk there to enjoy our booked concert. We stayed in the high floor with superb view of the suzhou city. Will definately return to this hotel should we go Suzhou in future
Översätt
Svar från boendet: Dear guest, hello! Thank you for choosing to stay at Suzhou Marriott Hotel. We are honored to serve you. Thank you for your recognition and love of the hotel, the hotel is located in the ancient city center, is a landmark building in Gusu District, quiet, adjacent to Hanshan Temple, Shantang Street, Guanqian Street, lingering Garden, Net Master Garden and other classic attractions, near the new Internet red card Huaihai Street, Suzhou Museum, Pingjiang Road, whether it is very convenient to travel or visit. Only 1.1 km away from Suzhou Sports Center, convenient to watch all kinds of concerts and events! In the evening, the setting sun pours into the hotel rooms through the Windows, overlooking the Tiger Hill and the Oriental Gate, and enjoying the charm of Suzhou. Often come to Gusu, often come to Suzhou Marriott Hotel, good luck!
Gästanvändare
Deluxe-rum (2 sängar)
Bodde på okt. 2024
Familj
4 recension
5.0/5
Enastående
Publicerades 15 jan. 2025
nice! the hotel was clean and nice but the restaurant closes at 2pm for lunch
Översätt
Svar från boendet: Dear guest, hello! Thank you for choosing to stay at Suzhou Marriott Hotel. We are honored to serve you. To provide you with a comfortable living environment and intimate service is what we should do. Located in the center of the ancient city, the hotel is a landmark building in Gusu District. It is adjacent to Hanshan Temple, Shantang Street, Guanqian Street, Lingering Garden, Net Master Garden and other classic attractions. It is near Huaihai Street, Suzhou Museum, Pingjiang Road, which is very convenient to travel or visit. I hope Suzhou Marriott Hotel can be your little harbor in Suzhou, looking forward to your visit again, best wishes!
Sjoerd
Deluxe-rum (2 sängar)
Bodde på okt. 2024
Par
3 recension
4.5/5
Utmärkt
Publicerades 20 nov. 2024
Good hotel, wifi is unfortunately quite limited. Lots of food options
Översätt
Svar från boendet: Dear guest, hello! Thank you for choosing to stay at Suzhou Marriott Hotel. We are honored to serve you. To provide you with a comfortable living environment and intimate service is what we should do. Located in the center of the ancient city, the hotel is a landmark building in Gusu District. It is adjacent to Hanshan Temple, Shantang Street, Guanqian Street, Lingering Garden, Net Master Garden and other classic attractions. It is near Huaihai Street, Suzhou Museum, Pingjiang Road, which is very convenient to travel or visit. I hope Suzhou Marriott Hotel can be your little harbor in Suzhou, looking forward to your visit again, best wishes!
TeikLim
Deluxe-dubbelrum
Bodde på apr. 2024
Par
3 recension
3.7/5
Publicerades 28 maj 2024
Nice big comfortable bed with big pillows that should earn 5 stars 🌟
The only drawback is the hotel does not equipped the toilet with bidet.
Översätt
Gästanvändare
Deluxe-dubbelrum
Bodde på feb. 2024
Par
2 recension
3.7/5
Publicerades 24 mars 2024
the hotel itself is great, I would not mind to give a 5. However, the booking is confusing. I booked via Trip app, and selected pay at hotel option. However, my credit card still got charged immediately. While checking in, the front desk asked me to pay again, since their record shows I need to pay at hotel, and I paid cash. Now I have paid double for my stay, not sure when they are going to refund me.
Översätt
Svar från boendet: Dear guest, thanks for choosing Marriott Hotel Suzhou and taking time to share your stay with us. We really do aim to deliver the very best of experiences to all of our guests. Meanwhile, please rest assured that I will share your comments about room rate to our management. If it is convenient for you, please contact the hotel and we look forward to have the opportunity to communicate with you about your queries. It was indeed a pleasure having you and we look forward to welcoming you back soon!
Gästanvändare
Premiär Rum - med Utsikt (Dubbel säng)
Bodde på aug. 2023
Par
1 recension
4.0/5
Mycket bra
Publicerades 13 sep. 2023
+
Location is pretty good if you want to be in the city. It’s not far from the train station and many attractions/tourist spots.
Room was pretty good, large, and clean.
Service was good, nothing you wouldn’t expect for a hotel like Marriott but good.
Swimming pool was clean and pretty big. There are lockers, showers, and everything you’d need. There was literally no one inside so it made it even better.
-
Breakfast was disappointing. The selection was quite large but some of the foods were not fresh: pastries, hash browns, and probably others. Juice or soya milk was mixed with water so it wasn’t great.
Of course some other things were fresh but I expected way more from such a hotel.
Översätt
Svar från boendet: 尊敬的貴賓,您好!感謝您選擇入住蘇州萬豪酒店,酒店開業於2009年,為了給您帶來更加舒適的入住體驗,酒店於2020年翻新。歲月無情,温暖的服務卻一直伴您左右。萬豪一向以“熱情關懷客人,積極主動地為客人提供有價值的幫助、訊息和支持”為使命。我們致力於用熱情周到的服務為您帶來賓至如歸的體驗。關於您提及的早餐菜品不新鮮的問題,我們會反饋給餐飲部門去做對應的改善和調整。期待您的再次光臨,我們將為您奉上更加滿意的入住體驗!
HYC13
Svit
Bodde på juli 2023
Affärsresenärer
3 recension
5.0/5
Enastående
Publicerades 23 aug. 2023
There is a very nice hotel and the hotel staff are very helpful, one of them is Du Tonghui 杜同辉 amd.the front desk manager (if im not mistaken), both of them are very kind to people. It is possible to spend a whole day in this hotel enjoying the facilities.
Översätt
Tun281096
Deluxe-dubbelrum
Bodde på juli 2024
Par
11 recension
3.2/5
Publicerades 22 okt. 2024
It’s an average venue.
Översätt
Svar från boendet: Dear guest, hello! Thank you for taking time out of your busy schedule to give us feedback, it is our honor to get your recognition. The satisfaction of our guests must be our greatest pursuit. From your score, we know that we still need to improve, we are happy to listen to your comments and suggestions, welcome your timely feedback to us, in order to urge us to work towards a better direction. The hotel is a 10-minute walk from Metro Line 1 and about 80 km from Shanghai Hongqiao Airport. The excellent location is ideal for business trips and tourism. As the cultural carrier of Marriott, we look forward to bringing you the caring experience of Marriott. Best wishes
Ronan A.
Deluxe-dubbelrum
Bodde på jan. 2023
Affärsresenärer
71 recension
5.0/5
Enastående
Publicerades 24 feb. 2023
Convenient location in Gusu, great view, style with the red wood furniture didn’t age very well, but it remains a solid choice
Översätt
Gästanvändare
Premiär Rum - med Utsikt (Dubbel säng)
Bodde på apr. 2023
Affärsresenärer
5 recension
2.5/5
Publicerades 23 juli 2023
basic with poor breakfast beside that typical 5 star hotel far from city
Översätt
Svar från boendet: 尊敬的賓客,您好!感謝您選擇入住蘇州萬豪酒店,沒能讓您擁有一段十分滿意的入住體驗,我們致以誠摯的歉意。酒店位於古城中心,是姑蘇區地標建築,鬧中取靜,毗鄰寒山寺、山塘街、觀前街、留園、網師園等經典景點,鄰近新晉網紅打卡地淮海街、蘇州博物館、平江路,無論是出行還是遊覽都十分便利。希望蘇州萬豪酒店能成為您在蘇州的小小港灣,期待您再次光臨,祝好!
Tony
Deluxe-rum (2 sängar)
Bodde på nov. 2023
Res med vänner
31 recension
5.0/5
Enastående
Publicerades 10 jan. 2024
Good hotel
Översätt
Svar från boendet: 尊敬的貴賓,您好!感謝您百忙之中抽出時間對我們進行的反饋,謝謝您的滿分好評。客人的滿意一定是我們最大的追求,酒店令您滿意的經歷也歡迎您分享和推薦給更多的朋友哦。有意見或建議也歡迎及時反饋給到我們,以敦促我們向著更優秀的方向努力。酒店離地鐵一號線10分鐘步行路程,距離上海虹橋機場約80公里。優越的地理位置是商務出差與旅遊理想的選擇。期待我們作為萬豪的文化載體,能一直帶給您萬豪的關愛體驗,祝好!
GURAV
Deluxe-dubbelrum
Bodde på aug. 2023
Res med vänner
27 recension
5.0/5
Enastående
Publicerades 3 sep. 2023
Very good
Översätt
Svar från boendet: 尊敬的貴賓,您好!感謝您百忙之中抽出時間對我們進行的反饋,謝謝您的滿分好評。客人的滿意一定是我們最大的追求,酒店令您滿意的經歷也歡迎您分享和推薦給更多的朋友哦。有意見或建議也歡迎及時反饋給到我們,以敦促我們向著更優秀的方向努力。酒店離地鐵一號線10分鐘步行路程,距離上海虹橋機場約80公里。優越的地理位置是商務出差與旅遊理想的選擇。期待我們作為萬豪的文化載體,能一直帶給您萬豪的關愛體驗,祝好!
Anonym användare
Deluxe-dubbelrum
Bodde på nov. 2022
Affärsresenärer
4 recension
5.0/5
Enastående
Publicerades 7 dec. 2022
nice...
Översätt
Svar från boendet: 尊敬的賓客,您好!非常感謝您下榻蘇州萬豪酒店並與我們分享您的入住體驗,您對酒店的認可是我們不斷前進的動力。我們也很樂意聆聽和了解您對我們更多的建議和期許,敦促我們向著更優秀的方向努力。酒店距離地鐵1號線西環路站僅需步行10分鐘,距離西環高架8分鐘車程;距離蘇州火車站10分鐘車程;距離上海虹橋機場80分鐘車程,優越的地理位置是商務出差與旅遊的理想選擇。為您提供便利舒適的旅居環境是我們應該做的,蘇州萬豪酒店全體員工期待您的再次光臨,祝好!