Hilton Suzhou New District

Hilton Suzhou New District recensioner

Hilton Suzhou New District

No. 88 Shushan Road, Huqiu District, Suzhou, Jiangsu, ChinaVisa hotellinformation
Hilton Suzhou New District
Hilton Suzhou New DistrictHilton Suzhou New DistrictHilton Suzhou New District
Kontrollera tillgängliga rum för dina resedatum
Vi erbjuder prisgaranti
1 natt

Gästrecensioner

4.8/5
Excellent
1879 recension
Verifierade recensioner
Läge och interiör4.8
Bekvämligheter4.7
Service4.8
Renlighet4.8
Filtrera efter:
Sortera efter:
Alla recensioner(1879)
Positiva recensioner(1837)
Recensioner med foton/video(990)
Elegant miljö(647)
Utmärkt för barn(161)
Erbjuder upphämtning/avlämning(92)
Utsikt över avskild sjö(77)
Utmärkt pool(52)
Utmärkt luftcirkulation(44)
Fantastiskt afternoon tea(30)
Har lekplats för barn(18)
Negativa recensioner(42)
Christian Steinert
Tvåbäddsrum Deluxe
Bodde på aug. 2024
Familj
5 recension
5.0/5
Enastående
Publicerades 31 okt. 2024
Great Service, we even had a good time during the biggest Taifun in Suzhou since ages! They arranged pick up and drop of to the room in heavy rain and took care the safety of all guest very well. Breakfast and Dinner Choices were great and delicious. The room was super clean and modern, with a nice balcony and a comfortable big bed.
Översätt
Svar från boendet: Thank you for staying at Dusit Thani Suzhou New Area, located in Suzhou, one of China's most famous water cities in the south of the Yangtze River, and embraced by Shushan Village, a national eco-village, where Thai hospitality is blended with classic Soviet-style garden aesthetics, and is committed to allowing every guest to recuperate and enjoy a peaceful lifestyle surrounded by mountains and rivers. We will strengthen the management of the hotel to ensure that future guests can have a better experience. We look forward to welcoming you to Dusit Thani Suzhou New Area again!
Gästanvändare
Premier Sjöutsikt Rum King Size-säng
Bodde på nov. 2024
Par
2 recension
5.0/5
Enastående
Publicerades 16 dec. 2024
Amazing service and hotel
Översätt
Svar från boendet: 尊敬的賓客!很榮幸蘇州高新錦棠温泉酒店獲得您的厚愛。我們致力於將婉約江南氣質與華美中式風情完美融合,為賓客締造集山野自然、歷史人文、温泉養生為一體的城市養生度假地。酒店會在今後的工作中一如既往地奉行熱情好客的願景。再次感謝您的分享,蘇州高新錦棠温泉酒店真誠期待您的再次光臨!
Francesco. 龙龙
King Size-säng DELUXE RUM SJÖUTSIKT
Bodde på juni 2024
Res med vänner
79 recension
4.0/5
Mycket bra
Publicerades 21 juli 2024
The place is perfect for weekend escape, enjoy relax atmosphere, take you folded bike and go around. Very suggested Thai massage at SPA..
Översätt
6/9
Svar från boendet: Sawatdee-ka! Thank you for choosing to stay at Duxi Tianli Health Resort Suzhou New District and taking time out of your busy schedule to share your stay experience with other friends! Enjoy the magnificent local scenery at Suzhou Duxi Tianli's Yanyue Lounge, enjoy a drink during happy hour, or relax with a cocktail before and after dinner. Enjoy a cup of traditional Yunquan tea and relax with friends and family in the Yanyue Lounge. We will continue to work hard to make your stay more satisfying and look forward to your visit again
Gästanvändare
Deluxe-dubbelrum
Bodde på sep. 2024
Par
5 recension
4.5/5
Utmärkt
Publicerades 26 okt. 2024
Staff were really nice and helpful, location was beautiful and the breakfast was great. We booked to spend time in the hot springs, they weren't great. The outdoor hot springs were nice but the indoor ones were quite dated and not necessarily relaxing. I do think it's a little silly that you can't go in the hot springs in the morning also, we wanted to spend a few hours there before we left.
Översätt
Svar från boendet: Thank you for staying at Dusit Thani Suzhou New Area, located in Suzhou, one of China's most famous water cities in the south of the Yangtze River, and embraced by Shushan Village, a national eco-village, where Thai hospitality is blended with classic Soviet-style garden aesthetics, and is committed to allowing every guest to recuperate and enjoy a peaceful lifestyle surrounded by mountains and rivers. We will strengthen the management of the hotel to ensure that future guests can have a better experience. We look forward to welcoming you to Dusit Thani Suzhou New Area again!
Gästanvändare
King Deluxe Room With Hotspring Tub
Bodde på sep. 2024
Familj
3 recension
1.8/5
Publicerades 23 dec. 2024
It was terrible condition on spa. So we couldn’t go inside the spa with children. Buffet was the most terrible in the china. There were lots of flies!!!!! Actually we had 2 days there, we canceled one day.
Översätt
Svar från boendet: Dear guest, Thank you for choosing to stay at GEM Hotel SND Suzhou and sharing your stay experience with us. Firstly, on behalf of the hotel, we extend our sincerest apologies for the inconvenience you experienced during your recent stay with us. We deeply regret that the service and amenities did not meet your expectations. We highly value your feedback as it helps us identify areas where we can improve our guest experience Looking forward to your visit to GEM Hotel SND Suzhou again! thank you!
jujuhahn
Deluxe-dubbelrum
Bodde på aug. 2024
Par
6 recension
3.0/5
Publicerades 17 nov. 2024
The resort was lovely and the front desk staffs were nice. Some staff simply didn't seem to know what they were doing though, we have been misinformed TWICE regarding the restaurant operating hours and room service hours. Also, they should have informed us the hot spring will not be hot, the hot spring was cold with leaves and bugs inside, and I got bitten by mosquitoes at least 20 times.
Översätt
Svar från boendet: Thank you for your stay and we are very sorry to hear about these unpleasant scenes in your stay. We sincerely thank you for your feedback, which is essential to our improvement. We have communicated your feedback to the hotel management and will take steps to address these issues. We will ensure that hotel staff have access to training and guidance to ensure that they display a more professional and friendly attitude at work. We will also strive to improve the quality of service and improve the facilities and services of the hotel. Thank you for choosing our hotel and we apologize for the inconvenience. We hope you will give us the opportunity to make your stay even better again.
Glenn Howlett
King Size-säng DELUXE RUM SJÖUTSIKT
Bodde på feb. 2024
Familj
8 recension
5.0/5
Enastående
Publicerades 3 mars 2024
We have previously been here before but not staying over in a room. Lovely facilities and a great day. Will definitely recommend to others since it's so easy to get to.
Översätt
Svar från boendet: Dear Guest, Sawasdee! Thank you for choosing to stay at Dusit Thani Wellness Resort Suzhou for spending a comfortable and peaceful holiday here. The resort is located at the Shushan Village, and the landscape design inherits the essence of east culture and Chinese garden architecture in Suzhou. Hopefully, we will have a chance to welcome you back to Dusit Thani Wellness Resort Suzhou and create you a wonderful stay again in the near future!
Gästanvändare
TWIN DELUXE RUM SJÖUTSIKT
Bodde på apr. 2024
Familj
6 recension
5.0/5
Enastående
Publicerades 5 maj 2024
I was very satisfied with my family trip.
Översätt
Svar från boendet: Sawatdee-ka!感謝您選擇入住蘇州新區都喜天麗養生度假酒店,並將您的入住體驗與我們分享。酒店位於全國知名生態村—樹山村,坐擁絕佳的自然景觀。酒店採用新中亞設計風格,採用多種東方設計美學元素,融合六萬平方的山水空間,呈現出絕美的度假勝境。感謝您給予的讚許,我們將繼續秉持泰式殷勤好客之道,為您的旅途抒寫美好的回憶。期待您再次蒞臨蘇州新區都喜天麗養生度假酒店!謝謝
Gästanvändare
Sjöutsikt stuga
Bodde på nov. 2023
Par
5 recension
4.5/5
Utmärkt
Publicerades 28 dec. 2023
There were a few ants in the first room we booked, but after a few screams and a phonecall we were quickly moved to another ant-free room. The staff were so helpful, kind and willing to communicate in English to the best of their ability. They made plenty of gestures with bowls of fruit, fragrant sacks and even a personal delivery of the food menu when we couldn't find the English menu on the TV. Their frequent arrivals had us jumping in our robes to grab the door every so often, but each time we were grateful to receive such thoughtful snacks and smells. Lovely place. Would visit again.
Översätt
Svar från boendet: Thank you for staying at Dusit Thani Wellness Resort Suzhou and sharing your stay with us. The hotel will echo the natural scenery and green ecology, and create a health resort for travelers with mountain nature, history and culture, and hot spring health. The hotel's natural geothermal thermal spring originates from the 1288 meters underground of Dayang Mountain, rich in a variety of minerals and trace elements, and the water quality of metasilicic acid gives it excellent health effects. Thank you for your valuable advice and we will continue our efforts to uphold Thai hospitality and create wonderful memories for your trip. Look forward to visiting Dusit Thani Wellness Resort Suzhou again! Thank you!
likepoem
Tvåbäddsrum Deluxe
Bodde på juni 2024
Ensamresenärer
11 recension
4.7/5
Otroligt
Publicerades 3 juli 2024
A lovely retreat. The spa is especially nice here, and the pool and hot tubs are very relaxing.
Översätt
Svar från boendet: Sawatdee-ka! Thank you for choosing to stay at Dusit Thani Suzhou New Area and sharing your experience with us, at Dusit Thani Suzhou, we are committed to creating an urban wellness retreat that combines nature, history and culture, and hot springs for our guests. In the future, the hotel will continue to uphold the Dusit brand's vision of delivering unique hospitality to each guest. Thank you for choosing us and we look forward to welcoming you to Dusit Thani Suzhou New Area for wellness and wellness again.
Angesh
King Deluxe Room With Hotspring Tub
Bodde på maj 2024
Par
4 recension
4.5/5
Utmärkt
Publicerades 26 aug. 2024
The staff was friendly, the venue is far from everything. A perfect getaway from the city. The pool was under construction when we were there.
Översätt
Svar från boendet: Sawatdee-ka! Thank you for choosing to stay at Duxi Tianli Health Resort Suzhou New District and taking time out of your busy schedule to share your stay experience with other friends! Enjoy the magnificent local scenery at Suzhou Duxi Tianli's Yanyue Lounge, enjoy a drink during happy hour, or relax with a cocktail before and after dinner. Enjoy a cup of traditional Yunquan tea and relax with friends and family in the Yanyue Lounge. We will continue to work hard to make your stay more satisfying and look forward to your visit again
Follow the Dragon
King Size-säng DELUXE RUM SJÖUTSIKT
Bodde på maj 2024
Ensamresenärer
9 recension
5.0/5
Enastående
Publicerades 2 juni 2024
It was amazing stay! So friendly team members ! They help me with booking and provide very good level of hospitality! They are very friendly and nice ! Thank you All Team of the hotel ! You make my stay so special ! ❤️🫶🏻Also I enjoyed the Spa and outdoor swimming hot bath ! I will recommend these hotel to stay to everyone !
Översätt
Svar från boendet: Sawatdee-ka! Thank you for choosing to stay at Dusit. will share your stay with us. Founded in 1948, Hotels & Resorts is a Thai-style luxury hotel brand with a history of more than 70 years. Tourists who strive to integrate urban breaks and natural wellness in Suzhou New Area showcase its excellent holiday destinations. Thai friendliness and hospitality are the principles of service inherited by all team members of the hotel. Thank you for your recognition of our hotel services and look forward to seeing you again! We will uphold Thai hospitality and make your trip a wonderful memory!
们都
Deluxe-dubbelrum
Bodde på jan. 2024
Ensamresenärer
31 recension
5.0/5
Enastående
Publicerades 8 feb. 2024
very good
Översätt
Svar från boendet: Sawatdee-ka!感謝您選擇入住蘇州新區都喜天麗養生度假酒店,並將您的入住體驗與我們分享。酒店位於全國知名生態村—樹山村,坐擁絕佳的自然景觀。酒店採用新中亞設計風格,採用多種東方設計美學元素,融合六萬平方的山水空間,呈現出絕美的度假勝境。感謝您給予的讚許,我們將繼續秉持泰式殷勤好客之道,為您的旅途抒寫美好的回憶。期待您再次蒞臨蘇州新區都喜天麗養生度假酒店!謝謝!
Felix Wendlandt
Sjöutsikt stuga
Bodde på aug. 2024
Par
3 recension
3.7/5
Publicerades 9 sep. 2024
No room service for food. No in-room breakfast.
Översätt
Svar från boendet: Dear Valued Guests, sawatdee-ka! Thank you for choosing to stay at the Dusit Thani Wellness Resort Suzhou and sharing your experience with us. The hotel management has investigated and addressed the issues you raised, department by department, and we are deeply sorry for any inconvenience caused. We look forward to your next stay at the Dusit Thani Wellness Resort Suzhou and providing you with an even better travel experience. Thank you!
zzafan9219
Deluxe-dubbelrum
Bodde på aug. 2024
Par
3 recension
5.0/5
Enastående
Publicerades 17 nov. 2024
Good condition room! Very kindly staff.
Översätt
Svar från boendet: Dear guest, Thank you for choosing to stay at GEM Hotel SND Suzhou and sharing your stay experience with us. 'Hospitality and consistency' is the service tenet of the hotel. The hotel will use meticulous service to leave beautiful memories for travelers' journeys, and we will continue to work hard. Looking forward to your visit to GEM Hotel SND Suzhou again! thank you!