Hotel Indigo Suzhou Yangcheng Peninsula recensioner
Hotel Indigo Suzhou Yangcheng Peninsula
No.16 Wanyue Street, Yangcheng Lake Peninsula Tourist Resort, Suzhou Industrial Park, Suzhou, Jiangsu, 215127, ChinaVisa hotellinformation
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Vi erbjuder prisgaranti
1 natt
Gästrecensioner
9.6/10
Excellent
3215 recension
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Verifierade recensioner
Läge och interiör9.7
Bekvämligheter9.5
Service9.6
Renlighet9.7
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Utmärkt för barn(413)
Utmärkt mat(233)
Utsikt över avskild sjö(227)
Utmärkt pool(184)
Har lekplats för barn(143)
Familjeaktiviteter finns tillgängliga(29)
Negativa recensioner(35)
BlobCarp
1 King Bed Standard Courtyard View
Bodde på jan. 2024
Par
11 recension
10.0/10
Enastående
Publicerades 17 feb. 2024
Lovely hotel in the quiet yangcheng lake area. Clean, modern, comfortable hotel with friendly and helpful staff. Food in the restaurant for dinner and breakfast is good, with different options.
Close to the lake for walking, running and cycling. The sunset by the grounds of the hotel is beautiful.
Översätt
Svar från boendet: Dear Guest, Thank you for choosing Indigo Suzhou Yangcheng Lake and taking the time to share your stay experience and beautiful photos. I'm glad that you spent a happy holiday here. We are honored by your recognition and praise. We will make persistent efforts to continue to provide guests with a comfortable accommodation environment and personalized high-quality services. I also look forward to meeting with you and your family by Yangcheng Lake again, and I look forward to more beautiful stories happening here. —— Jack Li General Manager
Gästanvändare
Superior trädgårdsutsikt tvåbäddsrum
Bodde på maj 2023
Familj
3 recension
10.0/10
Enastående
Publicerades 22 juni 2023
Nice location and perfect room condition 👍🏻
Översätt
Svar från boendet: Dear Guest,Thank you for always choosing Indigo Suzhou Yangcheng Lake as your home away from home.We appreciate the time we spent together and hope to continue this friendships with you. Thank you once again for placing trust in us and we look forward to welcome you back soon.Sincerely —— Jack Li General Manager
WonderlustK
Gästrum - 2-Rum, Sjöutsikt
Bodde på nov. 2022
Familj
9 recension
9.5/10
Otroligt
Publicerades 26 dec. 2022
It was the second time we had stayed in this hotel. We love the lake right in front of the hotel for a walk, and the staffs are helpful. Wish there were more food options. And the mini bar was not complete. No food options in between meals.
Översätt
Svar från boendet: Dear guest, I am glad that you chose Hotel Indigo Yangcheng Lake again.Thank you for your love and support as always! As for the catering you mentioned, due to the impact of the current epidemic, the restaurant only provides some basic dining services at present. We will further improve the configuration of the mini bar and convenience store, and launch more catering products for guests to choose at an appropriate time. Thank you for your valuable comments and look forward to creating a more perfect dining experience for you next time.Thank you! —— Jack Li General Manager
Mark D Robbins
Deluxe rum - Sjöutsikt (Dubbelbädd)
Bodde på mars 2023
Res med vänner
4 recension
9.0/10
Utmärkt
Publicerades 2 juni 2023
Modern hotel in excellent condition. Offers chairs and tents for outdoor use but very limited supply available. High quality offerings of Chinese and international foods. Spacious rooms with good views.
Översätt
Svar från boendet: Dear Guest,Thank you for always choosing Indigo Suzhou Yangcheng Lake as your home away from home.We appreciate the time we spent together and hope to continue this friendships with you.We will further increase the availability of outdoor tables and chairs as needed. Thank you once again for placing trust in us and we look forward to welcome you back soon.Sincerely —— Jack Li General Manager
A.GOH
Deluxe rum - Sjöutsikt (Dubbelbädd)
Bodde på sep. 2022
Familj
10 recension
9.0/10
Utmärkt
Publicerades 5 okt. 2022
Nice view from the room. Stylish design. Coffee from Cheng16 cafe not recommended.
Översätt
Svar från boendet: Dear Guest,Thank you for choosing Indigo Suzhou Yangcheng Lake and taking the time to share your stay experience and beautiful photos.I'm glad that you like the environment of the hotel.The hotel is located by Yangcheng Lake and has a 270 degree view around the lake.The hotel is adorned with the Neighborhood Story featuring the famed hairy crab and the quaint Jiangnan Water Town.It's a pity that you didn't like the coffee in Cheng16 Restaurant. We will continue to optimize the production and improve the taste of coffee. We look forward to the change when you come next time. Have a nice day.—— Jack Li General Manager
Gästanvändare
Svit - 1-Sovrum, Sjö-Utsikt (Dubbel säng)
Bodde på nov. 2022
Familj
48 recension
8.5/10
Mycket bra
Publicerades 5 dec. 2022
It's good.
But It's too cold in the room, because the aircondition didn't work well.
Översätt
Svar från boendet: Dear guests, thank you for choosing Hotel Indigo SuZhou Yangcheng Lake and taking the precious time to share your stay experience. I'm glad that you spent a happy holiday here. The problem that the air conditioner in the room you mentioned does not work has been reported to the housekeeping department in time. We will immediately make corresponding adjustments, appropriately raise the temperature of the central air conditioner, and regularly check and maintain to ensure that the room air conditioner remains in normal operation. Thank you for your valuable suggestions, so that we can improve the deficiencies in a timely manner. We look forward to your next stay. We will give you a more perfect experience. Thank you!—— Jack Li General Manager
Deisy
Superior trädgårdsutsikt tvåbäddsrum
Bodde på sep. 2022
Familj
4 recension
5.0/10
Publicerades 11 nov. 2022
Overpriced hotel...we paid 4000rmb (800usd/ night), miss-leading outdoor pool advertisement, the pool set outside the hotel next to parking lot. and no outdoor service. only one restaurant in the hotel. and there is nothing nearby hotel. They didnt even have a lounge or for family / friends to have a gathering. Very basic bar.
Översätt
Svar från boendet: Dear Guest,Thank you for choosing Hotel Indigo Suzhou Yangcheng Lake. We regret that your stay did not meet your expectations! It is the season for eating hairy crabs in the hotel area, which is also the peak season for the hotel, so the room rates will fluctuate. As the temperature drops in winter, the outdoor swimming pool has been suspended, and the indoor pool is now open normally. Please understand the inconvenience caused to you! Our hotel is a small boutique hotel and does have only one restaurant, or you can head to the nearby Bicester Village Suzhou for more shopping and dining options. We are very sorry for not bringing you a pleasant stay experience! We will actively improve the hotel services, for guests to bring more comprehensive services. We are confident that we will provide you with a satisfactory stay experience when we meet again. Hope we can serve you again sometime.Thank you! —— Jack Li General Manager
Anonym användare
Deluxerum
Bodde på sep. 2023
Res med vänner
1 recension
10.0/10
Enastående
Publicerades 31 okt. 2023
Scott👍
Översätt
Svar från boendet: 尊敬的貴賓,您好!來自蘇州陽澄半島英迪格酒店的誠摯問候!感謝您選擇蘇州陽澄半島英迪格酒店,並抽出寶貴時間詳盡的分享您的入住體驗。感謝您對酒店的認可,我們會再接再厲,繼續保持我們的服務品質和服務熱情給每一位賓客帶來愉快的入住體驗。我們誠摯地期待您再次入住,為您呈現更多與眾不同的精彩!“蟹蟹”倷!——蘇州陽澄半島英迪格酒店總經理Jack Li
Lovejimmy
1 King Bed Standard Courtyard View
Bodde på maj 2022
Familj
1 recension
10.0/10
Enastående
Publicerades 5 juni 2022
good hotel
Översätt
Svar från boendet: 尊敬的貴賓,您好!來自蘇州陽澄半島英迪格酒店的誠摯問候!感謝您選擇蘇州陽澄半島英迪格酒店,很開心得知您收穫了一段舒適而滿意的入住體驗。您滿意的住宿體驗給了我們極大的信心與鼓勵,我們會繼續保持並不斷努力。再次感謝您的好評,期待下次為您帶來更加滿意的入住體驗。“蟹蟹”倷!——蘇州陽澄半島英迪格酒店總經理Jack Li
Svar från boendet: 尊敬的貴賓,您好!來自蘇州陽澄半島英迪格酒店的誠摯問候!感謝您選擇帶愛犬入住我們酒店,並分享如此細緻的反饋。很高興您對寵物友好設施、煙花秀觀賞體驗以及管家與前台團隊的高效服務感到滿意,您的認可是我們前進的最大動力!關於您提到的改進建議,我們高度重視並已採取相應措施。加強客房保潔團隊專項除味培訓,並改善寵物房深度清潔流程。同時您對早餐的反饋已經及時轉告給了餐廳主廚,我們會積極地做出相應的調整,提升菜品品質,豐富菜品種類。期待與您和毛孩子再次相遇在更完美的假期!“蟹蟹”倷!——蘇州陽澄半島英迪格酒店總經理Michelle Zhou