Jl. Danau Tamblingan No.99A, Denpasar, Bali, Province of Bali, 80226, IndonesiaVisa hotellinformation
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1 natt
Gästrecensioner
8.7/10
Mycket bra
223 recension
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Verifierade recensioner
Läge och interiör9.2
Bekvämligheter8.2
Service8.9
Renlighet8.5
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Alla recensioner(223)
Positiva recensioner(211)
Recensioner med foton/video(95)
Utmärkt pool(49)
Utsökt frukost(38)
Praktiskt läge(17)
Utmärkt för affärsresor(15)
Stora rum(8)
Nära stranden(6)
Konstig lukt i rummet(5)
Utsökt buffé(5)
Negativa recensioner(12)
Gästanvändare
Grand Deluxe King Size-sängrum med bubbelpool
Bodde på apr. 2025
Res med vänner
2 recension
10.0/10
Enastående
Publicerades 22 maj 2025
Great spot. My room was a ground floor king with jacuzzi. It was spacious and well appointed though a few signs of wear and tear, particularly the bathroom and jacuzzi (which I didn’t use). Bed was v large and comfortable, towels good enough. There are water coolers dotted around the hotel so you can fill the jug provided as well as your own bottle if you bring one.
The restaurant sits next to the pool and is large. The buffet breakfast was impressive with many dishes on offer. I loved the pineapple mint juice and the Indonesian dishes as well as the egg station for cute little ‘on-demand’ omelettes. Pool was great, spacious and clean, large towels available from the poolside cabana and a swim-up bar to quench your thirst. Staff were happy and attentive throughout the hotel and the vibe was nice. I’d happily recommend and would like to return sometime.
Översätt
Svar från boendet: Hi,Thank you so much for your kind words. We're delighted to hear that you enjoyed your stay and had such a positive experience at our resort.Your recommendation means a lot to us, and we truly look forward to welcoming you and your friends in the futureRegards,Bayu
Phoebe Ann Zamora
Rum Deluxe King med jacuzzi
Bodde på apr. 2025
Familj
1 recension
10.0/10
Enastående
Publicerades 13 maj 2025
Staff are friendly and accomodating especially the housekeeping. Place is clean and price is affordable.
Översätt
Svar från boendet: Hi Phoebe Ann Zamora,Thank you for your kind feedback. We're glad to hear you found our staff, especially housekeeping, friendly and accommodating. It’s wonderful to know you enjoyed the cleanliness of our property and found our pricing affordable. We truly appreciate your support and hope to welcome you back again soon.Regards,Gunggek
Gästanvändare
Rum Deluxe King med jacuzzi
Bodde på mars 2025
Ensamresenärer
8 recension
10.0/10
Enastående
Publicerades 1 maj 2025
I loved my stay here! Perfect location. Friendly staff, my room so lovely and cleaned everyday. Would recommend
Översätt
Svar från boendet: Hi there,Thank you so much for your wonderful feedback. We’re thrilled to hear you loved your stay and appreciated our location, staff, and room. Your recommendation means a lot to us.We’d love to welcome you back anytime.Regards,Gunggek
NikkoLab
Rum Deluxe King med jacuzzi
Bodde på mars 2025
Ensamresenärer
84 recension
5.0/10
Publicerades 23 apr. 2025
The resort was so nice. I just had to lower my cleanliness rating since i did not enjoy my Bali trip because the AC of the room triggered my allergic rhinitis. During my whole Bali trip i had teary eyes, runny nose and i was sneezing for my whole stay.
Översätt
Svar från boendet: Hi NikkoLab,Thank you for your feedback. We’re so sorry to hear that the air conditioning in your room caused discomfort during your stay. We understand how frustrating that can be, and we truly apologize for the impact it had on your experience.Your health and comfort are very important to us, and we’ll be looking into the air quality and maintenance of our AC units to ensure a better experience for future guests.We appreciate you taking the time to share your thoughts and hope you still enjoyed other aspects of your trip to Bali.Regards,Gunggek
Satos
Tvåbäddsrum Deluxe med utsikt över poolen
Bodde på mars 2025
Par
1 recension
8.5/10
Mycket bra
Publicerades 19 apr. 2025
Mostly the service was great, but the towels sometimes weren’t replaced and the room key wasn’t working.On the other hand,most employees were so kind , polite and friendly.Additionally the breakfast was wonderful!!!We felt so relaxed staying here.
Översätt
Svar från boendet: Hi Satos,Thanks for your reviewGlad to know that you enjoyed your moment here especially toward our breakfast selection and the service from our staffYour concern on our room amenities will be addressed to the respective department for our improvementLooking forward to welcome you back for another wonderful Bali holidayRegards,Bayu
Azaa13
Tvåbäddsrum Deluxe med utsikt över poolen
Bodde på mars 2025
Res med vänner
18 recension
10.0/10
Enastående
Publicerades 6 apr. 2025
Loved this place. Staff very kind, always helpful.
Breakfast buffet was delicious, we had amazing time there. Big Pool and lounging area is good.
Already shared to my friends. Definitely coming back.
Översätt
Svar från boendet: Hi Azaa13,Thank you for your wonderful review of your recent stayLooking forward to welcome you back for another wonderful Bali holidayRegards,Bayu
Anonym användare
Rum Deluxe King med jacuzzi
Bodde på feb. 2025
Par
1 recension
10.0/10
Enastående
Publicerades 19 mars 2025
Located in Sanur, Bali, the accommodation is lauded for its proximity to amenities and beach. Guests praise the comfortable rooms, Jacuzzi, and delicious breakfast. Staff receive high marks for their friendliness and service. Also near to Sanur Harbour. It’s worth staying there !!!
Översätt
Svar från boendet: Hi,Thank you for your kind wordsLooking forward to welcome you back for another wonderful Bali holidayRegards,Bayu
Gästanvändare
Tvåbäddsrum Deluxe med utsikt över poolen
Bodde på feb. 2025
Res med vänner
12 recension
10.0/10
Enastående
Publicerades 25 mars 2025
amazing experience
Everyone so kind, good energy, lovely staff
If I go back to Sanur, 100% will book again
Översätt
Svar från boendet: Hi There,Thank you so much for your kind words. We're thrilled to hear that you had an amazing experience with us and that our staff made such a positive impact. We would love to welcome you back anytime you visit Sanur.Looking forward to your next stay.Regards,Gunggek
Gästanvändare
Tvåbäddsrum Grand Deluxe med poolutsikt
Bodde på jan. 2025
Familj
2 recension
7.0/10
Publicerades 14 feb. 2025
Good things- This resorts location is indeed great and walking distance to everything. All major supermarkets, massages places, restaurants,pubs around the corner. Huge pool for all ages.
Room menu food is good though.
Bad things- Cleaniness is basic and need uplifting. On checked in room was leaking and full of water, later it was changed to different room on same level. Breakfast and dinner menu is limited , especially breakfast needs to be changed every day basis.
Pillows were dirty and needs replacement straight away. Room refrigerator was empty, could have at least soft drinks for late nights.
Översätt
Svar från boendet: Hi,Thank you for taking the time to share your feedback. We’re glad you enjoyed our location, pool, and room service menu. However, we’re sorry to hear about the cleanliness concerns and room issues you encountered. Your comments regarding the breakfast variety, pillows, and minibar are valuable, and we will work on improving these areas.We appreciate your insights and hope to have the opportunity to provide you with a better experience in the future.Regards,Gunggek
Joanne
Grand Deluxe King Size-sängrum med bubbelpool
Bodde på dec. 2024
Familj
5 recension
6.0/10
Publicerades 4 feb. 2025
Rooms were basic and needed basic maintenance. We specifically booked a 4th floor room and were put on the 2nd floor overlooking back street and overgrown unused area of hotel so be aware of asking for what you booked when you check in.
Pool is great and nice cool water. Plenty of deck chairs.
Buffet breakfast was good and lots of variety.
The staff were 50/50 friendly or not.
My tip is don’t lose your room key. They charge you $5AU replacement cost. They were not flexible at all.
And considering we had a few inconveniences such as wrong room allocation, delayed check in plus we had to call for room maintenance for leaking water and have aircon repairs whilst we were in our room……. We thought flexibility was due.
Much better and more accomodating places to stay in my view.
Being fight crew we stay in hotels a lot and don’t offer negative feedback unless it’s due.
Översätt
Svar från boendet: Hi Joanne,Thank you for taking the time to share your detailed feedback. We’re glad you enjoyed the pool, deck chairs, and buffet breakfast. However, we’re sorry to hear about the room allocation, maintenance issues, and service inconsistencies you experienced. Your insights are valuable, and we will review these concerns with our team to improve our guest experience.We appreciate your honest perspective and will strive to make improvements. If you ever choose to stay with us again, we’d love the opportunity to provide a better experience.Regards,Gunggek
Wendy Liow
Tvåbäddsrum Deluxe med utsikt över poolen
Bodde på feb. 2025
Par
10 recension
10.0/10
Enastående
Publicerades 10 mars 2025
Staff very helpful, always feel very welcome when we return to the Hotel.
Översätt
Svar från boendet: Hi Wendy,Thank you for your kind words. We’re so happy to hear that our staff made you feel welcome during your stay. It’s always a pleasure to have returning guests, and we look forward to welcoming you back again soon.Regards,Gunggek
素兒
Tvåbäddsrum Deluxe med utsikt över poolen
Bodde på jan. 2025
Par
5 recension
10.0/10
Enastående
Publicerades 25 feb. 2025
It's worth staying there, good service!
Nice buffet breakfast!
Will stay there again!
Översätt
Svar från boendet: Hi,Thank you for your kind word. I am pleased to know that you enjoyed our service and facilities. Looking forward to welcome you back Regards,Gunggek
Gästanvändare
Rum Deluxe King med jacuzzi
Bodde på dec. 2024
Par
7 recension
10.0/10
Enastående
Publicerades 28 jan. 2025
We love this resort so much, we extended our stay. The breakfast is incredible.
Översätt
Svar från boendet: Hi,Thank you for your kind words. We're so happy to hear that you loved your stay and decided to extend it. It’s great to know that you enjoyed our breakfast. We look forward to welcoming you back soon.Regards,Gunggek
Anonym användare
Rum Deluxe King med jacuzzi
Bodde på nov. 2024
Res med vänner
12 recension
9.0/10
Utmärkt
Publicerades 22 jan. 2025
Very convenient location and right outside the hotel has food option of restaurants for breakfast, lunch or dinner. 10min walk to icon Bali the new shopping mall in Sanur.
Översätt
Svar från boendet: Hi,Thank you for your review. We're happy you enjoyed our convenient location with plenty of dining options nearby and the easy walk to Icon Bali mall. We hope to welcome you back for another great stay.Regards,Gunggek
Gästanvändare
Rum Deluxe King med jacuzzi
Bodde på okt. 2024
Familj
2 recension
9.0/10
Utmärkt
Publicerades 4 dec. 2024
Location was close enough to everything in Sanur, set just off the main road but nicely tucked away so you feel more private, the pool area is great and kept us entertained. The staff are fantastic, so friendly and helpful all the time. Short walk to the beach, restaurants and shops.
Rooms felt a little dated but still nice. Beds were very comfortable. Air conditioning was the only gripe I’d say… we had two rooms and neither was very good. Had to be on full blast constantly to bring the room temp to 27 degrees. We only had food their once which i think was perfect as there are so many better options nearby for food.
Översätt
Svar från boendet: Hi,Thank you for taking your time sharing your great review of your recent stayI am pleased to know that you enjoyed your moment here especially for our location being close to places of intereset in SanurLooking forward to welcome you back for another wonderful Bali holidayRegards,Bayu