Sofitel Sydney Wentworth recensioner

Svar från boendet: Bonjour Danielle,Thank you for taking the time to share your feedback!We are pleased to hear that you enjoyed our location and the service provided by our team. I also appreciate your thoughts on our breakfast organization and will ensure this feedback is shared with our Food & Beverage team for review and improvement.Thank you once again, and we look forward to welcoming you back soon for another great stay!Best regards,Joao CavalcantiAssistant Guest Relations & Club Millésime Luxury ManagerSofitel Sydney Wentworth

Svar från boendet: Bonjour,Thank you for sharing your feedback. We are sorry to hear that your experience did not fully meet your expectations. Your comments will be taken into consideration as we continue to improve our services and facilities. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.Merci!Joao CavalcantiAssistant Guest Relations & Club Millésime Luxury Manager

Svar från boendet: Bonjour Yoshia,Thank you for your kind words! I am delighted to hear that you had a great stay and that our central location, clean and comfortable rooms, and friendly staff made your experience enjoyable.Your feedback is truly appreciated, and we look forward to welcoming you back for another Magnifique stay in Sydney!Best regards,Joao CavalcantiAssistant Guest Relations & Club Millesime Luxury ManagerSofitel Sydney Wentworth

Svar från boendet: Bonjour,Thank you for your kind review! Indeed, Sofitel Sydney Wentworth holds a special place in the city's history as Sydney’s first 5 Star hotel, and we are delighted that you enjoyed both our service and our legacy.We are grateful for your support and look forward to welcoming you again for another wonderful stay!Best regards,Joao CavalcantiAssistant Guest Relations & Club Millesime Luxury ManagerSofitel Sydney Wentworth

Svar från boendet: Bonjour,Thank you for taking your time to share your feedback regarding your recent stay with us.I am sorry to learn that you experienced issues with the service during your stay. I will be sure to share your comments regarding your experience when requesting for extra bedding and the delay you experienced with its delivery with our Front Office Manager to ensure such lapses do not occur in the future.Additionally, I am very sorry for the inconvenience caused by the maintenance issue with the telephone line. Please rest assured that I have forwarded this to our Chief Engineer so that they can make sure the phone line issue has been addressed.Nonetheless, I am glad to hear that you enjoyed our central location and the peaceful environment surrounding the hotel.We also appreciate your mention of our Concierge team and we’re pleased to know that the service they provided was appreciated.We truly appreciate your feedback and hope to have the opportunity to provide you with a more seamless experience in the future.Best regards,Joao CavalcantiAssistant Guest Relations & Club Millésime Luxury ManagerSofitel Sydney Wentworth

Svar från boendet: Bonjour,Thank you very much for taking your time to share your feedback with us.We are so glad to hear that you were satisfied with your stay and enjoyed our central location. It’s wonderful to know that you appreciated the upgrade to the spacious suite and the welcome amenities. We’re also pleased that your room service experience was up to standard!We hope to welcome you back soon and provide another great stay!Best regards,Joao CavalcantiAssistant Guest Relations & Club Millésime Luxury ManagerSofitel Sydney Wentworth

Svar från boendet: 尊敬的客人，感謝您選擇入住我們酒店，並分享您的寶貴意見。我們很高興聽到您對酒店的地理位置、現代舒適的風格以及自助辦理入住退房的便利性表示認可。關於您的反饋，在2024年的全面裝修中，所有客房的傢俱和用品都已全新更換。如果您在入住期間對任何設施感到不適，請隨時聯繫我們的工作人員，我們將第一時間為您提供幫助，確保您的住宿體驗更加舒適。期待您的再次光臨，並希望下次能為您帶來更完美的入住體驗！Sofitel Sydney Wentworth

Svar från boendet: Bonjour,Thank you so much for your wonderful review!We are thrilled to hear that you enjoyed the proximity of our hotel to the Sydney Opera House and other local attractions. It’s great to know that you found our facilities, including the comfortable mattress, to your liking. Moreover, we are especially happy to read that the service provided by our team, both front desk and housekeeping, stood out to you.We truly appreciate your kind words and would be delighted to welcome you back for another stay in the future.Best regards,Joao CavalcantiAssistant Guest Relations & Club Millesime Luxury ManagerSofitel Sydney Wentworth

Svar från boendet: Bonjour,Thank you for sharing your feedback!We are pleased to hear that you found our location convenient for exploring Sydney’s iconic attractions. As you mentioned, our central location allows for easy access to landmarks such as the Sydney Opera House and other must-visit spots.We appreciate your comments and hope to welcome you again for another enjoyable stay in the future!Best regards,Joao CavalcantiAssistant Guest Relations & Club Millesime Luxury ManagerSofitel Sydney Wentworth

Svar från boendet: Bonjour,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed our prime location and had such a comfortable stay. It’s great to know that our recently renovated rooms, breakfast options, and overall service met your expectations.We truly appreciate your kind words about our staff and facilities. While we understand that the lack of a swimming pool was a bit of a drawback, due to our heritage-listed status, adding a pool is unfortunately not possible. We are glad to hear that this didn’t impact your experience too much.Thank you for your recommendation – we would love to welcome you back anytime!Merci!Alley PreranaGuest Relations & Club Millésime Luxury Manager

Svar från boendet: Bonjour Luwind,Thank you for taking the time to share your feedback with us.We’re delighted to hear that you appreciated our location and proximity to the Opera House and the Royal Botanic Garden. It’s always great to know our guests can enjoy the city’s attractions so conveniently.We hope to welcome you back soon for another enjoyable stay!Best regards,Joao CavalcantiAssistant Guest Relations & Club Millésime Luxury ManagerSofitel Sydney Wentworth