KEW HOTEL Building, infront of City Hall, J.A. Clarin St, Tagbilaran, Bohol Island, 6300, PhilippinesVisa hotellinformation
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Gästrecensioner
3.3/5
45 recension
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Verifierade recensioner
Läge och interiör3.5
Bekvämligheter3.2
Service3.5
Renlighet3.1
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Alla recensioner(45)
Positiva recensioner(24)
Recensioner med foton/video(7)
Negativa recensioner(3)
Melanie
Standarddubbelrum
Bodde på okt. 2024
Affärsresenärer
1 recension
3.0/5
Publicerades 6 nov. 2024
Staffs are friendly and accommodating. Will be back again.
Översätt
Svar från boendet: Thank you for your feedback and for the 3/5 rating. We’re delighted to hear that our friendly and accommodating staff made a positive impression on you. Your kind words mean a lot to our team and encourage us to continue providing warm and welcoming service.We value your feedback and are always looking for ways to improve our guests’ experiences. We look forward to welcoming you back and providing you with an even better stay next time!Thank you again for choosing KEW Hotel!
AlexCraig
Standardtvåbäddsrum
Bodde på dec. 2024
Par
27 recension
2.7/5
Publicerades 7 jan. 2025
Not satisfied with the hotel, room and toilet was quite dirty and had a bad smell. Do not recommend staying here. Surprisingly only guest there. Service bad.
Översätt
Svar från boendet: Thank you for taking the time to share your experience with us. We sincerely apologize that your stay did not meet your expectations and for the issues you encountered with the cleanliness, smell, and service. We deeply regret that this left a negative impression on your visit to KEW Hotel.Please be assured that your feedback is taken very seriously. We are addressing these concerns with our housekeeping and service teams to ensure that such incidents are rectified and prevented in the future. Maintaining high standards of cleanliness and providing excellent service are priorities for us, and we are committed to making significant improvements.We truly appreciate your honest feedback, as it helps us to identify areas that need immediate attention. While we understand your current disappointment, we hope you might give us another opportunity in the future to provide you with a better and more satisfying experience.Thank you once again for bringing this to our attention, and we wish you all the best in your future travels.
Sheba Kay
Standardtvåbäddsrum
Bodde på jan. 2024
Ensamresenärer
15 recension
5.0/5
Enastående
Publicerades 14 feb. 2024
It was a nice stay, the staff were super helpful and kind. The breakfast was okay, not too many options but tasted fine. The room was also quite clean and neat. It was a good stay for a few days.
Översätt
Svar från boendet: MABUHAY! Thank you for giving us an outstanding rate. With this, we are motivated to continue providing and improving our customer service. We thank you for choosing KEW Hotel - Tagbilaran as your home away from your home. This is a great success to us here . Thank you and we are looking forward to providing you a great service on your next visit. <3 Dona
박준영 madkorean teache
Deluxe-tvåbäddsrum
Bodde på sep. 2024
Affärsresenärer
68 recension
3.0/5
Publicerades 7 okt. 2024
It was ok to stay but would be better if it was cleaner
Översätt
Svar från boendet: Thank you for your review and the 7/10 rating. We’re glad to hear that your stay was satisfactory, but we’re sorry that the cleanliness did not meet your expectations. Your feedback is very important to us, and we are addressing this with our housekeeping team to ensure we maintain a higher standard of cleanliness. We are committed to making improvements to provide a more comfortable experience for all our guests. Thank you again for your input, and we hope to welcome you back in the future for an even better stay.
Alvin
Deluxe-dubbelrum
Bodde på feb. 2024
Ensamresenärer
2 recension
4.2/5
Mycket bra
Publicerades 30 mars 2024
It is an old hotel so It is not the cleanest, but it's clean enough and the service staff are great and friendly too
Översätt
Svar från boendet: "We appreciate your feedback and are glad to hear that you found our service staff friendly and accommodating. We continuously strive to maintain cleanliness standards, and your comments will certainly help us improve. Thank you for choosing to stay with us, and we hope to welcome you back soon."
Gästanvändare
Standardtvåbäddsrum
Bodde på mars 2024
Par
7 recension
3.7/5
Publicerades 21 maj 2024
Food is OK. Location is very good coz it is convenient to the place we had our convention.
Översätt
Svar från boendet: "Thank you for sharing your feedback with us. We're delighted to hear that you found our location convenient for your convention needs. Your comments on the food are duly noted, and we'll strive to enhance our offerings to better meet your expectations in the future. We hope to welcome you back again soon for an improved experience."
Anonym användare
Standardtvåbäddsrum
Bodde på okt. 2023
Familj
17 recension
5.0/5
Enastående
Publicerades 26 jan. 2024
Near the mall, great stay, great staff. Parking space available.
Översätt
Svar från boendet: MABUHAY!Thank you for giving us an outstanding rate. With this, we are motivated to continue providing and improving our customer service. We thank you for choosing KEW Hotel - Tagbilaran as your home away from your home. This is a great success to us here .Thank you and we are looking forward to providing you a great service on your next visit.<3Dona
Cindy capistrano
Standardtvåbäddsrum
Bodde på okt. 2023
Familj
4 recension
4.0/5
Mycket bra
Publicerades 25 nov. 2023
It’s comfortable and clean
Översätt
Svar från boendet: MABUHAY!Thank you for giving us an outstanding rate. With this, we are motivated to continue providing and improving our customer service. We thank you for choosing KEW Hotel - Tagbilaran as your home away from your home. This is a great success to us here .Thank you and we are looking forward to providing you a great service on your next visit.<3Dona
CHAOHENG
Standardtvåbäddsrum
Bodde på dec. 2023
Ensamresenärer
7 recension
3.2/5
Publicerades 24 jan. 2024
The room where I stayed was mostly fine, but the leaky toilet was a big problem for me.
Översätt
dennis hyde
Standardtvåbäddsrum
Bodde på mars 2023
Par
4 recension
3.2/5
Publicerades 11 apr. 2023
It used to be a good hotel, but since covid it has gone down hill. The hotel itself is ok but the service and the breakfast is a shadow of what it used to be. I won't be staying here again
Översätt
Gästanvändare
Standardtvåbäddsrum
Bodde på okt. 2024
Par
4 recension
4.0/5
Mycket bra
Publicerades 5 nov. 2024
All Good
Översätt
Svar från boendet: Thank you so much for your kind review and the 4/5 rating! We’re pleased to hear that everything was “All Good” during your stay. Your feedback means a lot to us, and we’re glad that we could meet your expectations.We’re always looking for ways to improve our service, so your input is valuable in helping us enhance the guest experience. We hope to welcome you back in the future and provide an even better stay next time.Thank you again for choosing KEW Hotel!
Pathway Travel Tours
Standardtvåbäddsrum
Bodde på maj 2023
Affärsresenärer
3 recension
5.0/5
Enastående
Publicerades 2 sep. 2023
Good hotel
Översätt
Svar från boendet: MABUHAY!Thank you for giving us an outstanding rate. With this, we are motivated to continue providing and improving our customer service. We thank you for choosing KEW Hotel - Tagbilaran as your home away from your home. This is a great success to us here .Thank you and we are looking forward to providing you a great service on your next visit.<3Dona
박준영 madkorean teache
Svit
Bodde på sep. 2024
Affärsresenärer
68 recension
1.7/5
Publicerades 31 okt. 2024
시설 자체는 전반적으로 나쁘지 않았음. 그러나 에어컨이 너무나 더러웠고 방에서 바퀴벌레가 여러마리 나왔음. 타그빌라란 호텔이 적어서 어쩔 수 없지만 가급적이면 재방문 의사 없음
Översätt
Svar från boendet: 피드백을 공유해 주셔서 감사합니다. 에어컨 문제와 객실 내 바퀴벌레 문제로 인해 불편을 끼쳐드린 점 사과드립니다. 이는 확실히 저희가 제공하고자 하는 청결함과 편안함의 수준이 아니며, 이로 인해 불편을 끼쳐드려 대단히 죄송합니다.우리는 이러한 문제를 해결하기 위해 즉각적인 조치를 취하고 있으니 안심하시기 바랍니다. 우리의 유지 관리 및 해충 방제 팀은 미래의 고객을 위해 훨씬 더 깨끗하고 편안한 환경을 보장하기 위해 노력하고 있습니다.소중한 의견을 보내주셔서 다시 한번 감사드리며, 향후 더욱 향상된 경험을 제공해 드릴 수 있는 기회가 있기를 바랍니다.
Svar från boendet: Thank you for sharing your feedback with us, and we apologize for the unpleasant experience during your stay. We are truly sorry that you encountered cockroaches in your room and had issues with the shower pressure. This falls short of the standards we aim to provide, and we sincerely regret any discomfort caused. Please rest assured that we are taking immediate action to address these concerns. Our pest control team has been alerted to conduct a thorough inspection and treatment, and our maintenance team is working on improving the water pressure to ensure a more comfortable stay for our guests. We appreciate your feedback, as it helps us identify areas for improvement, and we hope that you will give us another opportunity to provide you with a much better experience in the future.
Gästanvändare
Standardtvåbäddsrum
Bodde på feb. 2024
Par
7 recension
4.7/5
Otroligt
Publicerades 19 mars 2024
Hotel très bon rapport qualité prix.
Cuisine excellente et très bons choix
Service staff au top
Piscine très belle cocktails savoureux