EG Private House - BGC UPTOWN

Best hotel experience in the Philippines!!! All of the WeChat communication was handled with care and precision. Water was plenty, tissues and towels was provided upon requests and use of swimming pool was great! They also give us breakfast in our door every morning. 5 star experience!

High price around 15K per night but low quality. Room not clean, and no free bottle water, refrigerator things need additional charge. curtain in toilet like picture. Cockroach was found by the fridge on our last day. btw facing xylo so when i stay very very very nosiy until to 2am. Just location is good have many restaurant and shop.

Service - minus 1 star as check in wasnt as breezy as one would hope. Went to the lobby - it’s your usual 3-4 star lobby. But our contact was at the lobby extension. Apparently, the main lobby was for permanent residents - transients have a different reception area on the other side of the driveway. It was a square and sparse airconditioned room with 2 or 3 3-seater sofas, a desk for the person in charge and 2 seats for the first in line. It felt more like a triage room than a reception area. Check in is at 3pm and there was a queue (aside from those seated, 5 or more were standing in line). The afternoon sun was shining through the glass doors - be ready to wear sunglasses indoors during the wait if youre worried about uv rays. We were there a qtr past and were next in line. Apparently the ones before us had issues with their reservation since the owner of their unit never relayed their booking info to the bldg mgt. Ours was prepared though - they had a representative who reached out to us during the morning of check in. Basically the rep dealt with the bldg mgt’s person in charge - we just had to show our IDs and wait. Location is great - lots of food options just a block away in any direction. Room Amenities - pretty standard: absolute water (4 small bottles), shampoo, conditioner, body wash, toothbrush & toothpaste, shower cap, cotton pads & q tips. Their bath towels were super fluffy though Cleanliness - pretty standard.