Michael Cl
7 januari 2025
The Check Inn Express hotel offers self service check in and check out. For our 2 stays here, several days apart, the check in did not work. The trip.com booking reference was not recognized, a non-Taiwan phone number also is not accepted and the email option likewise did not work. The first time we called a number at the desk, no answer for a while then finally two house-leaning staff appeared and checked us in (manually). It is not clear if this is a trip.com or hotel technical issue.
The lobby is sparse to say the least, the left luggage area is an unattended space, but local honesty and courtesy make it okay nonetheless to leave your cases there for a few hours. Taiwan rules seem to be no check in before 15:00 or even 16:00 in one place, from our experience in Tainan, Taichung and Taipei.
All this being said, the staff we did interact with at Check Inn Express were friendly and helpful, even if the check in process failed. Check out is very swift and it worked well using their self service terminal.
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