Inhouse Hotel Grand

First thing , need to thank the counter staff Ona for her good recommendation. My friend who had an accidental fall in the bathroom of the hotel needed medical attention. We wanted to go to the nearest hospital, which there was one near the hotel, but Ona on understanding my friend’s condition, suggested to go to the orthopaedic clinic which is just a stone throw aqua from the hotel. We could just walk there to have her condition examined very quickly ! Had we gone to the hospital A&E not sure how long we would have to wait ! So special thanks to Ona for being proactive and enquire more about the needs of the customers and giving the good advice ! My friend stepped on the door frame of the bath room shower and it was slippery after her room mate had a bath. Would suggest the hotel to paste an anti slip on the shower room door frame Around the hotel is a great massage place call 湯 村。this place is slightly more expensive but hotel guest has 10 percent discount . The other foot massage parlours around are not as good as this one which has a private room for customers and the staff there professional . Would be great if the hotel could work with this place to get an even greater discount for hotel guests. For breakfast those that love traditional Chinese breakfast of porridge with condiments would love it ! Those the prefers western would be disappointed ! Hotel is very strict about late check out. For guests staying for more than one night , I think the hotel should be more generous especially if the checkout is on Sunday as I expect there would not be so many guests Sunday to Monday Overall the stay was comfortable, even for their standard room they have shower with bath tub, a small table with sofa .. this is very considerate , as in Taiwan , it a always great to buy late night supper from the night market and eat in at the hotel room ! There are convenience stall around the hotel and even a place selling ********* style barbecue

Nice new hotel , good location. Breakfast normal, could have more western.

I like the spacious room and the breakfast provided is delicious too. It’s my second stay here and I like the room lot. I hope they would change a better/ stronger hair dryer as it took too long time for my hair to dry after shower.

Hotel is located at a great location, nice facilities and good cleanliness in my room. My only feedback is that for people who drive, please be aware. The carpark entrance is at the back entrance of the hotel where the convenience stall is located. This hotel uses an Over Car Bonnet Storage system. We were greeted unpleasantly by the carpark assistant (an old man), not only were we not allowed to unload our luggage before parking, he didn't even bother assisting us with our carriage. To make matters worst, we saw him help another guest on arrival that was behind us at that time, to unload their luggage and give them guidance in parking. On my last day, i was awoken by the hotel staff through the hotel phone. They told me that my car was not parked properly and they could not activate the lever system for the carpark. Yes i would apologize if i have parked off by 2cm outwards, but I was woken up rudely in the morning after a long tiring night before with no apologies whatsoever. A note to future hotel guest, if you intend to have your car parked in the hotel, please be mindful the space is not very SUV friendly.

Hotel room is spacious and hotel service is great! Parking is a bit troublesome but is still okay as the parking is free at the hotel!

Good design and spacious accommodation