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Verifierade recensioner
Läge och interiör8.9
Bekvämligheter9.5
Service9.3
Renlighet9.7
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Alla recensioner(407)
Positiva recensioner(403)
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Utsökt frukost(57)
Stora rum(37)
Väl inredda(19)
Utmärkt pool(18)
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Starkt rekommenderat(10)
Lyxigt(10)
Har en infinitypool(5)
Negativa recensioner(4)
Gästanvändare
Rum Deluxe King
Bodde på mars 2025
Familj
1 recension
10.0/10
Enastående
Publicerades 19 apr. 2025
Incredible stay! The hotel provides an unforgettable experience with generous hospitality, friendly stuff and top notch amenities, including one of the best buffets in Taipei.
Översätt
Svar från boendet: Thank you for your valuable feedback. We look forward to welcoming you again in the near future.Best regards,Operation Duty Manager
Gästanvändare
Rum Deluxe King
Bodde på mars 2025
Ensamresenärer
4 recension
9.5/10
Otroligt
Publicerades 13 apr. 2025
Very nice and big room. Comes with free espresso, drinks and snacks. Highly recommended
Översätt
Svar från boendet: Thank you for your wonderful feedback! We're so glad to hear you enjoyed the spacious room and the complimentary espresso, drinks, and snacks. We truly appreciate your recommendation and look forward to welcoming you again soon!Grand Hilai TaipeiDuty Manager
Frequent Flyer Fy
Rum Deluxe King
Bodde på feb. 2025
Affärsresenärer
11 recension
8.0/10
Mycket bra
Publicerades 26 mars 2025
A very new hotel, still has the smell of one! The room was very well designed. The details, materials and textures are five stars. Reminded me of a room in Waldorf Astoria. I had a very large room which had a very nice open view. One thing about cleanliness though. While it was almost spotless, I did spot a couple of strands of long hair. I think the hotel can step up on that. The infinity pool area faces the new lalaport mall and has a glimpse of sunset. I didn’t get to try the breakfast. The location is indeed a bit off but it’s right next to the new massive Lalaport mall which has an huge range of Japanese brands. At slightly over US$100 per night, it was amazing value for the room I got. Highly recommended.
Översätt
6/7
Svar från boendet: Thank you for your positive review! We're delighted you enjoyed our hotel's design and views. We apologize for the cleanliness issue and will address it. We appreciate your feedback on the location and value. We hope to welcome you back soon.Director of Operation, Elite Chiang
Chun Yui
Rum Deluxe King
Bodde på mars 2025
Par
19 recension
9.5/10
Otroligt
Publicerades 24 apr. 2025
Great service and super comfy interior, one metro stop to high speed rail
Översätt
Svar från boendet: We are very pleased to hear that you are satisfied with our environment and services. We look forward to welcoming you again!Duty Manager
Anonym användare
Superior-rum i kingsize
Bodde på mars 2025
Familj
2 recension
10.0/10
Enastående
Publicerades 6 apr. 2025
Very good and new hotel, services are excellent! Will revisit again!
Översätt
Svar från boendet: Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay and appreciated our services. We look forward to welcoming you back again soon!Grand Hilai TaipeiDuty Manager
Anonym användare
Rum Deluxe King
Bodde på dec. 2024
Ensamresenärer
65 recension
8.5/10
Mycket bra
Publicerades 25 feb. 2025
Nice hotel. New and beautiful rooms. Room service breakfast was so so (Western). Last time the Japanese breakfast was great. Room service food also can improve.
Översätt
Svar från boendet: Thank you for your feedback on your recent stay at Grand Hilai Taipei. We appreciate you taking the time to share your experience. We hope to have the pleasure of welcoming you back to Grand Hilai Taipei in the future, and we'll strive to make your next dining experience even better.Director of Operation, Elite Chiang
✨AW✨
Deluxe-tvåbäddsrum
Bodde på dec. 2024
Affärsresenärer
3 recension
8.5/10
Mycket bra
Publicerades 30 jan. 2025
The room is big and clean, good to have sauna, steam and spa next to health centre.
Location is a bit far from airport and city centre.
Staff at concierge is fairly friendly, with indifferent attitude
Översätt
Svar från boendet: Thank you for sharing your feedback on your recent stay at Grand Hilai Taipei.We appreciate your positive comments regarding the size and cleanliness of our rooms, as well as the convenience of having the sauna, steam room, and spa adjacent to the health center. We strive to provide comfortable and well-maintained facilities for our guests, and we're glad these aspects of your stay met your expectations.Thank you again for your feedback. We value your comments and use them to continuously improve our services.Director of Operation, Elite Chiang
Christian
Superior-rum i kingsize
Bodde på dec. 2024
Affärsresenärer
4 recension
10.0/10
Enastående
Publicerades 15 jan. 2025
Excellent location next to subway station. Excellent service. They kindly replaced a box of specialty cakes left in the room fridge. Fitness room has everything you need. And the outdoor pool is really something.
Översätt
Svar från boendet: Thank you for your kind words and for choosing to stay with us at Grand Hilai Taipei. We are thrilled to hear that you enjoyed your stay and found the hotel to be excellent. We are particularly delighted that you appreciated the convenient location, with easy access to the MRT station.We value your feedback and hope to have the pleasure of welcoming you back to Grand Hilai Taipei in the future.Director of Operation, Elite Chiang
Sammy_rt
Superior-rum i kingsize
Bodde på jan. 2025
Ensamresenärer
7 recension
9.5/10
Otroligt
Publicerades 27 feb. 2025
The room was nice and clean, and the staffs were friendly and helpful.
Översätt
Svar från boendet: Thank you for your kind words and for choosing to stay with us at Grand Hilai Taipei. We hope to have the pleasure of welcoming you back to Grand Hilai Taipei in the future.Director of Operation, Elite Chiang
Catherine
Deluxe-tvåbäddsrum
Bodde på dec. 2024
Familj
3 recension
10.0/10
Enastående
Publicerades 22 jan. 2025
We have enjoyed our stay. It’s new, modern and very clean. The first night was wonderful and quiet. The second night, we had a family next door talking till midnight which was so noisy and annoying. We have told the hotel during the check in that we would like a room in quiet corner or next to quiet elderly residents. Apart from that, it was a good experience for our family. The breakfast is not bad, can be improved.
Översätt
Svar från boendet: Thank you for sharing your feedback on your recent stay at Grand Hilai Taipei.We are delighted to hear that you enjoyed the modern and clean design of our hotel and that you found the first night of your stay to be peaceful and enjoyable.We sincerely apologize for the disturbance you experienced on the second night due to noise from the neighboring room. We understand how disruptive this can be, and we apologize for any inconvenience caused.We value your feedback and hope that despite this minor issue, you enjoyed your stay at Grand Hilai Taipei overall. We look forward to the opportunity to welcome you back in the future and provide you with a more peaceful and enjoyable experience.Director of Operation, Elite Chiang
BubbleBook
Rum Deluxe King
Bodde på dec. 2024
Par
5 recension
9.0/10
Utmärkt
Publicerades 4 jan. 2025
Hotel Review
I recently stayed at this hotel, and overall, it was a fantastic experience. The location is slightly less convenient for those relying on the MRT, as it’s about a 10-minute walk away. However, this wasn’t a major issue for me.
The only downside is that the surrounding area doesn’t offer much in terms of dining options, as it’s more of an office building complex. That said, if you’re commuting via taxi or ride-hailing apps, Xinyi district and its vibrant food scene are just a short ride away.
What truly sets this hotel apart is the superb view—it’s breathtaking and makes your stay feel even more special. The room itself was exceptional: extremely spacious, luxurious, clean, and tidy. Every detail was well thought out, making it a comfortable and relaxing retreat.
If you’re looking for a luxurious stay with amazing views and don’t mind relying on transport for dining, this hotel is a fantastic choice.
Översätt
Svar från boendet: Thank you for your kind words and for choosing to stay with us.We are delighted to hear that you enjoyed your stay and appreciated the spaciousness and luxurious amenities of your room. We are also thrilled that you found the views from your room to be breathtaking.We understand your observation regarding the location and the surrounding dining options. We appreciate your understanding that while the hotel offers a tranquil and secluded experience, it may require a short ride to explore the vibrant dining scene in Xinyi District.We hope to have the pleasure of welcoming you back to our hotel in the future.Director of Operation, Elite Chiang
Kiyohime-sama
Deluxe-tvåbäddsrum
Bodde på nov. 2024
Par
11 recension
9.0/10
Utmärkt
Publicerades 4 jan. 2025
This is a very new hotel with started in soft operations in late October 2024. The room is supper clean and the aircon is brilliantly quiet. Apart from the fact that it is located outside the downtown of Taipei, it is pretty closed to Xinyi District.
Översätt
Svar från boendet: Thank you for your feedback on your recent stay at Grand Hilai Taipei.We are delighted to hear that you enjoyed the modern and clean design of our hotel and appreciated the quiet operation of our air-conditioning system.We appreciate your feedback and hope to have the pleasure of welcoming you back to Grand Hilai Taipei in the future.Director of Operation, Elite Chiang
Evaaa22
Rum Deluxe King
Bodde på jan. 2025
Affärsresenärer
1 recension
10.0/10
Enastående
Publicerades 28 feb. 2025
Great rooms design, spacious and clean.
Översätt
Svar från boendet: Thank you for your kind words and for choosing to stay with us at Grand Hilai Taipei.We're delighted you appreciated the great room design, spaciousness, and cleanliness. We strive to create a comfortable and aesthetically pleasing environment for our guests, and we're glad you enjoyed your room.We hope to have the pleasure of welcoming you back to Grand Hilai Taipei in the future.Director of Operation, Elite Chiang
Gästanvändare
Rum Deluxe King
Bodde på jan. 2025
Res med vänner
1 recension
9.5/10
Otroligt
Publicerades 7 feb. 2025
Professional and they speak English well
Översätt
Svar från boendet: Thank you for your kind words and for choosing to stay with us at Grand Hilai Taipei.We are delighted to hear that you appreciated the professionalism and English proficiency of our staff. We strive to provide excellent service to all our guests, and we are glad that our team met your expectations.We value your feedback and hope to have the pleasure of welcoming you back in the future.Director of Operation, Elite Chiang
Gästanvändare
Deluxe-tvåbäddsrum
Bodde på nov. 2024
Par
1 recension
9.5/10
Otroligt
Publicerades 12 dec. 2024
Had a great stay here during my birthday. Just wished i had a cake.
Översätt
Svar från boendet: Thank you for your kind words and for choosing to celebrate your birthday with us. We're delighted to hear that you had a great stay.We apologize that we couldn’t provide a birthday cake to make your special day even more memorable. We'll take your feedback into consideration and explore ways to enhance our birthday celebration offerings in the future. At this stage, we already offer a birthday package on official website for your selections.We hope to have the pleasure of hosting you again on your next visit.Director of Operation, Elite Chiang