CHECK inn Taipei Nanjing

Our stay at this property was fantastic. The value for money was excellent, with spacious rooms and all the necessary amenities. The staff were incredibly friendly and helpful, making us feel welcome throughout our stay. The location was convenient, allowing us to easily explore the city on foot. The cleanliness of the property was good, and the hot water and Wi-Fi worked perfectly. The facilities provided everything we needed. Overall, we highly recommend this property for its great value, friendly staff, and convenient location.

On 10 February 2025, I left the room at 1:00 PM and returned at 11:35 PM, only to find that the room had not been cleaned despite the "Make Up Room" sign being displayed outside the door the entire time. Nothing was done—the bed sheets were not changed, the towels were still wet, and the bathroom remained in the same state as I left it. When I approached the front desk to report this issue, he was bluntly told that no cleaning staff were available at night. How is this his problem? This is a complete failure in basic hotel service standards. This was my last night of the stay, and instead of being able to rest comfortably, I was left with no choice but to check out early in the morning 6am and stay at my friend’s place. This is absolutely unacceptable. Also worry there’s bug since the entire room wasn’t been cleaned. Given the multiple service failures earlier and throughout my stay ( Total I booked 5 nights ) - including wasted time over the first two nights due to room repairs and repeated back-and-forths to check the issues. I am unsure if there is a Tourism Board or Hotel Association in Taipei, but I will definitely be escalating my complaint and seeking compensation through the appropriate channels. Given the unacceptable service and lack of resolution, I am determined to pursue this matter until a fair outcome is achieved. I strongly urge you to address this issue promptly.

Did not manage to stay in the property due to unexpected air conditioning issues with the hotel building. The hotel arranged and offered alternative accommodation which is acceptable but slightly older property.

Room is spacious! Love the size of the bed and bathroom. Worth the price x

I was given a room with water leaking problem, which they have a dirty towel next to the bathtub to soak up the moisture. The towel was already molding, which is very concerning. After I was successfully request a change of room. There's no leaking issue, however, there blood stain presented in the room. The ventilation is filled with dust. I have stayed in 3 properly by Check Inn. I could say this is the worst not only by Check Inn group, but as a hotel in general. The overall feeling is horrible.

Location was ok. Cleanliness was average and service could be improved.