Sheraton Grand Taipei Hotel

Sheraton Grand Taipei Hotel recensioner

Sheraton Grand Taipei Hotel

12 Section 1 of East Zhongxiao (Zhongxiao Dong Lu Yi Duan), Zhongzheng District, Taipei, Zhongzheng District, Taipei, Taiwan, 100, ChinaVisa hotellinformation
Sheraton Grand Taipei Hotel
Sheraton Grand Taipei HotelSheraton Grand Taipei HotelSheraton Grand Taipei Hotel
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Gästrecensioner

9.0/10
Utmärkt
670 recension
Verifierade recensioner
Läge och interiör9.3
Bekvämligheter8.6
Service9.0
Renlighet9.2
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Alla recensioner(670)
Positiva recensioner(651)
Recensioner med foton/video(170)
Lätt att ta sig runt(82)
Utsökt frukost(72)
Utmärkt för affärsresor(28)
Nära tunnelbana(25)
Utsökt buffé(21)
Utmärkt restaurang(13)
Lyxigt(5)
Negativa recensioner(19)
Gästanvändare
Rum Premier King
Bodde på mars 2025
Ensamresenär
1 recension
10/10
Enastående
Publicerades 19 apr. 2025
Sheraton Taipei has been a choice of hotel when traveling to Taipei. Friendly and helpful staff who are always there when you need assistance. Room is clean and big. Train station is just near the hotel making it easy to commute.
Översätt
Svar från boendet: Dear Guest,Thank you for your continued support and for taking the time to share your kind review! We're delighted to hear that you consistently enjoy your stays with us, and that our friendly staff, spacious and clean rooms, and convenient location near the train station have made a positive impression. We truly appreciate your loyalty and look forward to welcoming you back again soon!Best regards,Sheraton Grand Taipei Hotel Team
Travel Mum (trouble mum)
Superior-rum
Bodde på dec. 2024
Familj
3 recension
10/10
Enastående
Publicerades 1 feb. 2025
Excellent services and free upgrade while we checked in early. Very nice hotel close to the Taipei station.
Översätt
Svar från boendet: Dear Travel Mum (trouble mom),Thank you for staying at Sheraton Grand Taipei Hotel, and sharing your stay experience with us. We are delighted to hear that you were satisfied with the location and our service during your stay. Providing excellent service is our goal, and we're happy we met your expectations. Look forward to welcoming you back in the future.Have a nice daySheraton Grand Taipei Hotel Team
The Hotelier
Superior-rum
Bodde på nov. 2024
Ensamresenär
13 recension
10/10
Enastående
Publicerades 23 jan. 2025
During my recent stay at the Sheraton Grand Taipei Hotel in an executive suite, I experienced unparalleled luxury and comfort that transformed my visit into an enchanting retreat. From the moment I arrived, the warm and welcoming staff set the tone for an exceptional experience. The executive suite was spacious and elegantly appointed, boasting stunning views of the bustling city skyline. The modern decor combined with thoughtful amenities made the space feel like a home away from home. Comfortable furnishings, including a plush king-sized bed, provided a perfect place to unwind after a busy day of exploring Taipei. One of the highlights of the suite was the access to the Executive Lounge. The atmosphere was both sophisticated and relaxed, offering complimentary breakfast and evening cocktails with a selection of delicious hors d'oeuvres. It was a lovely way to mingle with fellow guests while enjoying breathtaking sunset views! The attentive lounge staff went above and beyond, ensuring that every detail was taken care of. In addition to the suite’s luxurious accommodations and the Executive Lounge, the hotel’s facilities were top-notch. I enjoyed a refreshing dip in the pool and a revitalizing workout at the fitness center. The variety of dining options available on-site, including an exquisite Chinese restaurant, allowed me to indulge in both local flavors and international cuisine. The Sheraton Grand Taipei Hotel is perfectly located, making it easy to explore the vibrant city. Whether you’re in town for business or leisure, this hotel offers a unique blend of comfort, elegance, and exceptional service. I left feeling rejuvenated and eager to return, having experienced a perfect blend of relaxation and exploration. I wholeheartedly recommend staying in the executive suite for an unforgettable Taipei experience!
Översätt
6/10
Svar från boendet: Dear The Hotelier,Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that your stay at the Sheraton Grand Taipei Hotel exceeded your expectations and that our executive suite, facilities, and services contributed to making your visit to Taipei so special.It’s great to know that the views, comfort, and amenities in the suite made your stay memorable, and we’re particularly pleased that you enjoyed the Executive Lounge and our dining options. Our team is dedicated to providing guests with a personalized experience, so we’re delighted that you found the service to be attentive and welcoming.We look forward to welcoming you back for another unforgettable stay. Should your travels bring you to Taipei again, we hope to continue offering you the same level of comfort and luxury that you enjoyed during this visit.Thank you once again for your kind words and recommendation!Warm regards,Sheraton Grand Taipei Hotel Team
Slarkey
Superior-rum
Bodde på nov. 2024
Familj
12 recension
10/10
Enastående
Publicerades 10 dec. 2024
My recent stay at the Sheraton Grand Taipei Hotel was nothing short of exceptional. From the moment I arrived, the staff offered warm, attentive service, making me feel welcomed and valued throughout my stay. The room was spacious, modern, and comfortable, with stunning views of the city skyline. The hotel’s facilities were top-notch, including a well-equipped fitness center, a relaxing spa. Dining was equally impressive, with a wide variety of delicious international and ********* dishes. In summary, the Sheraton Grand Taipei provides a luxurious, seamless experience with outstanding service, facilities, and dining. I highly recommend it for anyone visiting Taipei.
Översätt
Svar från boendet: Dear Slarkey,Thank you for sharing your wonderful experience at the Sheraton Grand Taipei Hotel. We're thrilled to hear that you had an exceptional stay, from the warm service and spacious room to the top-notch facilities and dining options. It's fantastic that you enjoyed the stay. Your recommendation means a lot to us, and we're grateful for your kind words. We look forward to welcoming you back for another unforgettable stay!Yours sincerely, Sheraton Grand Taipei Hotel Team
LingsTrip
Premier-tvåbäddsrum
Bodde på maj 2025
Familj
11 recension
7.5/10
Publicerades 18 juni 2025
can be more better for accessibility. far from malls and all. rooms are quite small too. but still afterall, a pleasant one
Översätt
Svar från boendet: Dear LingsTrip,Thank you for taking the time to share your feedback. We appreciate your honest comments regarding accessibility and room size. While we’re glad to hear that your overall experience was still a pleasant one, we understand there’s room for improvement, especially in terms of location convenience and space. Your feedback is valuable, and we will take it into consideration as we continue to enhance our guest experience. We hope to have the opportunity to welcome you back in the future.Wish you have a wonderful day.Sheraton Grand Taipei Hotel
Ying Chiu
Rum Premier King
Bodde på feb. 2025
Affärsresenär
32 recension
9.5/10
Otroligt
Publicerades 9 apr. 2025
The location is very convenient. The hotel itself is showing a little bit aging. Room is tidy and clean.
Översätt
Svar från boendet: Dear Ying Chiu,Thank you for staying at Sheraton Grand Taipei Hotel and taking the time to share your feedback. We’re glad to hear that you appreciated our convenient location and found your room tidy and clean. We also acknowledge your comment regarding the aging of the hotel — your input is important to us, and we will take it into consideration as we continue to improve our facilities. We hope to have the pleasure of welcoming you back again soon.Warm regards,Sheraton Grand Taipei Hotel Team
Gästanvändare
Superior-rum
Bodde på maj 2025
Annat
6 recension
10/10
Enastående
Publicerades 29 juni 2025
Good location.  Good concierge service. Enjoyed our stay
Översätt
Svar från boendet: Dear Guest,Thank you for your kind review! We're glad you enjoyed our convenient location and that our concierge team was able to assist you. It was a pleasure having you with us, and we look forward to welcoming you back again soon!Best regards,Sheraton Grand Taipei Hotel Team
Gästanvändare
Superior-rum
Bodde på juni 2024
Par
3 recension
10/10
Enastående
Publicerades 17 juli 2024
The same excellent service and hospitality as the first time I was here in the late 80s when it was still the iconic Lai Lai Sheraton. Thank you for going the extra mile to make my wife’s birthday memorable with the extra arrangements. Special mention goes to Ellen and the front desk team for taking great care of us.
Översätt
Hsiu Ling Low
Superior-rum
Bodde på nov. 2024
Familj
1 recension
10/10
Enastående
Publicerades 15 dec. 2024
Location was great-Very well connected with MRT just in front of the hotel . The concierge was very helpful in recommending day trip taxi to Yehliu etc. Breakfast spread  was average with some hits and misses . Liked the soy milk but would have been nice to have the dough stick to complete the offering . Overall excellent stay
Översätt
Svar från boendet: Dear Hsiu Ling Low,Thank you for staying at Sheraton Grand Taipei Hotel and sharing your stay experience with us. We're delighted to hear that you enjoyed our convenient location and our concierge assisted you with day trip plans. We also appreciate your comments about the breakfast and would take your recommendation into consideration. We're glad to know that overall, you had an excellent stay. Look forward to welcoming you again in the future!Best regards,Sheraton Grand Taipei Hotel Team
xxiinxx
Deluxe-tvåbäddsrum
Bodde på mars 2024
Familj
6 recension
10/10
Enastående
Publicerades 12 apr. 2024
We extended our stay due to the earthquake at hualien Love the quality of the breakfast spread.
Översätt
Gästanvändare
Superior-rum
Bodde på dec. 2024
Familj
2 recension
4.0/10
Publicerades 1 feb. 2025
The front desk employee did not listen to client’s complaints.
Översätt
Svar från boendet: Dear Guest,Thank you for staying at Sheraton Grand Taipei Hotel and sharing your stay experience with us. We sincerely care about your opinion and deeply regret that we did not meet your expectations. We will address the issue you encountered to related department and do our best to enhance our service quality. We would be honored to welcome you back for another wonderful stay. Best regards,Sheraton Grand Taipei Hotel Team
KKKSA
Superior-rum
Bodde på aug. 2024
Familj
14 recension
10/10
Enastående
Publicerades 15 sep. 2024
I'm very satisfied my room! Bed is Very big and room condition is very good I want use again sheraton
Översätt
Svar från boendet: Dear KKKSA,Thank you for staying at Sheraton Grand Taipei Hotel, and sharing your stay experience with us.We are delighted to hear that you were satisfied with our room during your stay. Providing excellent service is our goal, and we're happy we met your expectations. Look forward to welcoming you back in the future.Have a nice daySheraton Grand Taipei Hotel Team
Wing Hong
Superior-rum
Bodde på aug. 2024
Familj
9 recension
8.5/10
Mycket bra
Publicerades 4 dec. 2024
The overall experience is quite nice. What is a bit disappointing is the swimming pool is smaller than I thought. Well, tbh, shouldn't expect too much as location is good.
Översätt
Svar från boendet: Dear Guest,Thank you for staying at Sheraton Grand Taipei Hotel, and sharing your stay experience with us. We are delighted to hear that you were satisfied with convenient location and overall experience. Providing excellent service is our goal, we will keep working hard to provide high standard quality service to all our guests.Have a nice day,Sheraton Grand Taipei Hotel Team
Alex
Superior-rum
Bodde på juni 2024
Affärsresenär
23 recension
8.0/10
Mycket bra
Publicerades 29 juli 2024
I request higher floor room when I booked the room. But reception arranged the lowest floor. Especially, it is close to the restaurant. The buffet restaurant has very strong flavour to 5th floor . Also gym is vveery tiny.
Översätt
Svar från boendet: Dear Alex,Thank you for choosing Sheraton Grand Taipei Hotel as your home away from home at Taipei and taking time to share your stay experience with us.Providing high standard service quality and warm welcome to our guest is our top priority and all staffs are working hard to achieve this goal.We valued every guest’s comment and the issue you mentioned would be definitely transferred to related department to review the process and adjust accordingly. Once again, we apologize for any inconvenience caused and always look forward to welcoming you back.Best regards,Sheraton Grand Taipei Hotel Team
Fazreen
Superior-rum
Bodde på dec. 2023
Affärsresenär
8 recension
10/10
Enastående
Publicerades 26 jan. 2024
The hotel location is near the train station which is convenient for travelling around the city. Clean hotel with great services.
Översätt