Taipei Garden Hotel

Great Location, Friendly Staff, and Thoughtful Amenities – But Bathroom Needs Attention We had a very pleasant stay at this hotel and found many things to love. The location is excellent—just a short walk to metro stations and bus stops, and about 15 minutes on foot to Ximending. It’s close enough to the action but still quiet at night, which was perfect for us. There are also several kid-friendly attractions nearby, which made getting around with our son easy and enjoyable. The hotel offers a free shuttle service, which is a great convenience, although it would be even better if it started earlier and ran more frequently. One of the highlights of our stay was the free guided tour—our guide was amazing! She spoke fluent English, was very knowledgeable, and made the experience truly memorable. Another charming feature is the old-school snack corner, which is complimentary for guests. It’s a nostalgic and fun touch. It’s not available 24/7 (unlike another hotel we stayed at in Taiwan), but since it’s part of the restaurant area, it follows their opening hours—which is understandable. The staff deserve special praise—they were consistently helpful, proactive, and kind. From check-in to daily interactions, everyone made us feel welcome and well taken care of. The rooms have recently been renovated and look fresh and modern. I particularly appreciated the switch from carpeted to hard floors—it feels much cleaner and more hygienic. The room itself is spacious, with ample closet space, and the layout is thoughtful, especially for families. However, the bathroom design could use some improvement. While I liked the concept of having a bathtub in the shower area—great for kids to enjoy a bath without splashing everywhere—the tub design wasn't very family-friendly. It's a Japanese-style, tiled tub with sharp edges, and I got scratched multiple times. It doesn’t feel safe for young children. The wooden rack and bucket also had visible mold, and mold was beginning to appear around the tub edges as well. This was disappointing, especially since my son has sensitive skin and developed a rash after using the tub. Despite the bathroom concerns, we still had a great overall experience. I would recommend this hotel for its convenient location, friendly staff, thoughtful services, and family-friendly features—just be cautious about the tub if you're traveling with young children or anyone with sensitive skin.

impressed front desk staff Isaac and doorman(tall,young, wearing glasses gentleman) are provided very good service!

Rooms are spacious as we could unload two suitcases. Beds and sofa are comfy. The tub is small and find difficult to get into/out from it. Water temperature is not high enough to take a hot spa. Breakfast is fine and can have more changes in menu as we lived for several days.