Gästanvändare
2 mars 2025
Front desk staff (male, overnight shift) was not friendly & helpful during the whole stay.
For only 3 nights stay, there were fire alarm ringing in the mid-night around 3am for 2 consecutive nights where nope of the staff telling guest what to do & where to go. We were all panic & helpless the whole night, and also there were no any follow up action towards the incident.
What even worse is the front desk agent called to our room on the departure date, rushing us for check out by 12pm else additional charges could be applied which we felt extremely disappointed & will not recommend any of our friends & family members to come anymore.
As Taiwan is recognized by its personalized services & thoughtfulness, and your hotel really made it the opposite way that ruins the reputation of Taiwan’s hospitality!
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